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  1. Andrew Elliott's Avatar
    I got a treasure tag mini today and i cant seem to pair it to my phone. just wondering if anyone else who has a TT is having this issue if using wp10.
    03-11-2015 08:51 AM
  2. fekberg's Avatar
    I just upgraded to Windows 10 Mobile, and Treasure Tag stopped working. The app couldn't find the tag.

    So I uninstalled the app and when looking for the Treasure Tag app in Windows Store, it says "No Longer Available".

    Did you manage to get this to work?
    08-09-2015 08:15 PM
  3. tanvrhakim's Avatar
    Same problem here. Can't find the app anymore. Anyone find a work around for this? Otherwise I just have a nice nfc keychain
    08-26-2015 10:04 AM
  4. GCrane1982's Avatar
    I think the app is now available again. I managed to side load the app previous however if you search in the store now for 'tag' or 'Microsoft mobile' you should find the app in the store. I cant confirm if it is available to install as I have it already installed via sideload.
    11-05-2015 07:51 PM
  5. robdmau's Avatar
    how did you sideload it?
    11-13-2015 03:35 PM
  6. Doug Swallow's Avatar
    I just bought two Treasure Tags. They'd pair via Bluetooth, but the app never recognized them at this time (there was an obvious pairing dialog coming up once for each tag that I paired, but then it was followed by the app appearing to not have found a tag). Turns out closing the app and reopening it was enough; it now showed the Treasure Tags paired. But I have not yet seen any possible way to get a map of the most recently seen location of the tag. I can make the tags play a sound, and vice versa from the tag can make the phone recognize I pushed the button. I couldn't name the tag when I first paired them, but actually haven't tried to do again. The colors were enough. But without a way to bring up the location of the phone the last time it was connected to a tag it makes the tag somewhat pointless to bother with. Actually, even if it all works as advertised, I'm not really sure I care. I just bought the tags to play with. Though I suppose it was amusing to be on a plane and have it actually connect to the tag (and disconnect when I walked into the restroom). I wasn't expecting the possibility of connection between the passenger cabin and the luggage hold. It was moderately comforting to know for sure my luggage was on the same plane I was.
    11-14-2015 04:09 PM
  7. shinsenai's Avatar
    I have just paired three TTs with a Windows Phone 10 using NFC. It looks like there is no need for a separate TT app, it is integrated in the Gadgets app.

    All TTs were found at first tap and configuration was easy enough. I get the last seen location on a map and get an alert if I move phone and tag apart. The only thing that doesn't work for me is setting up quiet areas by Wi-Fi networks. Pressing the + sign to add a quiet network doesn't bring up the list of known networks and when I press the back button, the Gadgets app crashes
    12-03-2015 09:49 AM
  8. M Mark's Avatar
    TT fully works only with Gadgets app which is available currently only on 950 and 950XL.
    Gadgets is nice app and works better that old TT app.
    I had no problem to add "quiet zone" WiFi. Maybe you have to be connected to the wireless network at that time? (I was)
    12-03-2015 12:59 PM
  9. anon(5408460)'s Avatar
    I get repeated Pair bluetooth device again and again but cant connect
    Last edited by Wes Halton; 12-10-2015 at 04:56 PM.
    12-10-2015 04:35 PM
  10. Nathan Sokalski's Avatar
    I am using the Treasure Tags on my Lumia 920 with the Gadgets app. It finds them and connects perfectly, but what I do have trouble doing is disconnecting, it immediately automatically reconnects, therefore causing me to be alerted even if I do not want to use one of the tags at the time. With the Treasure Tag app (what I used before being forced to upgrade to the Gadgets app) I was able to disconnect and it would stay disconnected until I told it to reconnect.
    12-16-2015 05:57 PM
  11. Stan77's Avatar
    Same issues here on L925 with WM 10: the TT is recognized but no options are available for locating or ringing the tag. Everything is working fine on WP 8.1.
    I guess this needs to be fixed.
    12-19-2015 04:52 PM
  12. bozza72's Avatar
    You have to use the gadget app to find the treasure tag app and then it will connect though the gadgets app NOT the tag app
    12-19-2015 05:05 PM
  13. Stan77's Avatar
    Yep, I AM using Gadgets for this, but the app wants me to re-pair the tag with my handset over and over again.
    12-20-2015 03:06 PM
  14. Jacobo Amselem's Avatar
    I have the same problem as Stan77
    12-20-2015 03:13 PM
  15. Jacobo Amselem's Avatar
    With the latest update now I can pair and have all the functions. The only thing not working is the quiet wifi zones
    12-24-2015 01:19 PM
  16. Stephen570's Avatar
    If your Tag won't pair (or repeatedly pairs/re-pairs) try resetting it. Take the battery out of the Tag and then hold the Tag's button while putting the battery back in. See www Microsoft com/en-us/mobile/support/product/ws-2/userguidance/?action=singleTopic&topic=GUID-34393F1F-0ACF-47A2-B0E0-E7B7BBDFFDE9 (I can't post links yet).
    Last edited by Stephen570; 02-24-2016 at 01:29 PM.
    02-24-2016 12:56 PM
  17. mas9973's Avatar
    I got a treasure tag mini today and i cant seem to pair it to my phone. just wondering if anyone else who has a TT is having this issue if using wp10.
    08-04-2016 03:59 PM
  18. mas9973's Avatar
    Mine was working for awhile, until the most recent updates to my Lumia 959XL Dual SIM in July. It seems to say it's paired and connected, but no longer opens the Gadgets app, and doesn't give any notifications if separated from the phone.
    08-04-2016 04:03 PM
  19. mikey405's Avatar
    Me too. I have the same issue (950XL single-SIM). It is recognised and paired (according to the bluetooth settings anyway) but never shows up in the "gadgets" app.
    08-22-2016 09:51 AM
  20. spiceychutney's Avatar
    mikey405 mas9973 I have just bought the WS-2 and face similar problems. The tag shows as paired in Bluetooth, but does not appear in Gadgets, hence can not be used. Does anyone have a fix?
    09-01-2016 06:32 AM
  21. hofknecht's Avatar
    Thank you for this hint! It works now!
    11-15-2016 07:33 AM
  22. uburz's Avatar
    It worked on my Lumia 950 (quiet zones too) until latest update (10.15063.297). Since then, it worked for a couple of days, until unpaired. I was never able to use it again, neither resetting the tag, neither resetting the phone... Gadget app seems to see it, but the tag gets unpaired immediately after connection. Also gadget app always hangs, then crashes, when tag is connected. After that, tag disconnects.
    05-23-2017 03:51 PM

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