The Windows 10 April 2018 update has arrived! Get the new Dell XPS 15, starting at $999.99
  1. HoosierDaddy's Avatar
    Anyone know what the picture below means?

    I registered with Insider and installed W10 as soon as it was available on a 635 (one of several backup WPs I have). I planned to use it but since MS forgot to include the option to turn on voice text reading and responding in that release, it was completely impractical.

    Fast forward to today. A relative wants to borrow the 635 so I find it and plan to use Software Recovery program to restore 8.1. But when I plug it into the PC, it fires up and starts alternating between a black screen that just says Nokia in white letters and the image below with a delay of about a minute (just guessing) between. Its been doing this for well over an hour now and on two different chargers.

    It's possible the phone battery had been run down. The phone had been powered off but I don't know how long it sat in that state. But its had time to recharge enough to boot by now.

    Soft reset via buttons and removing reinstalling the battery has no affect. I couldn't find the button sequence for hard reset with a 635 but doubt it would help.

    04-05-2015 02:12 PM
  2. tushardhingra's Avatar
    It is basically this sign :(
    It happened once with my Lumia 520
    You can soft reset the phone using hardware buttons (just search how to do it using hardware buttons). If it doesn't work, do a hard reset using hardware buttons.
    There u go :)

    Last edited by tushardhingra; 04-05-2015 at 02:54 PM.
    04-05-2015 02:43 PM
  3. Ma Rio's Avatar
    Charge it to full and try the Lumia Software Recovery Tool.
    04-05-2015 04:48 PM
  4. Asskickulater's Avatar
    that's a little worrisome, usually its just a software derp, but the fact that its failing to even render the error screen properly suggests it might have hardware failure, I'd try leaving the phone completely off on a charger for about a day, then try a hard reset
    04-05-2015 05:03 PM
  5. HoosierDaddy's Avatar
    As I said in the initial post, a soft reset had no effect. I looked it up but couldn't really do a hard reset via buttons because the instructions call for the phone to be charged but off and to plug in the charger after pressing some buttons. But the phone wouldn't turn off. Its only state was alternating between the Nokia screen and the one nobody knows what it is unless possibly a malformed frownie.

    Anyway, I went ahead and used the recovery tool as suggested and it restored and all is well.

    I'm thinking that there might be something about the WP10 beta that leaves things messed up if the battery goes dead. Of course that presupposes the battery did go completely dead.
    04-05-2015 07:29 PM
  6. Asskickulater's Avatar
    As I said in the initial post, a soft reset had no effect. I looked it up but couldn't really do a hard reset via buttons because the instructions call for the phone to be charged but off and to plug in the charger after pressing some buttons. But the phone wouldn't turn off. Its only state was alternating between the Nokia screen and the one nobody knows what it is unless possibly a malformed frownie.

    Anyway, I went ahead and used the recovery tool as suggested and it restored and all is well.

    I'm thinking that there might be something about the WP10 beta that leaves things messed up if the battery goes dead. Of course that presupposes the battery did go completely dead.
    Oh good, glad a reinstall fixed it (and that was definately the sad face screen, no doubt about it)

    about the battery dying thing, I'm not sure, my hacked W10 925 has died multiple times and never had any issues, though this is a case of the 635 over a 925.. hopefully whatever happened doesn't happen to you again
    04-05-2015 08:37 PM

Similar Threads

  1. Volume buttons sometimes won't work while screen is off
    By anon(5344685) in forum Nokia Lumia 930
    Replies: 3
    Last Post: 04-22-2015, 05:57 PM
  2. How to get rid of calendar appointments on lock screen?
    By ryan8741 in forum Windows Phone 7
    Replies: 5
    Last Post: 04-11-2015, 09:06 AM
  3. Unsurprisingly 6Snap won't be coming back to the Windows Phone Store
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 04-05-2015, 01:20 PM
  4. This week in Xbox One news - April 5 2015
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 04-05-2015, 12:42 PM
  5. Grab this sleek Lumia 1020 skin case today for just $4.95!
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 04-05-2015, 06:11 AM
LINK TO POST COPIED TO CLIPBOARD