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  1. ajayden's Avatar
    Apps I purchased back in 8.1 OS carried over to mobile 10 10149 ok and worked fine until I did the updates from the (beta store) now when I open them up they are in trial version so I tried to do purchase again it says loading, then complete. I go back to the app open it and it's the same. I deleted the app an buy, install then compete but it's still in trial. How do I get my purchased (full version) back in windows 10 mobile again? I did try both stores with no luck I'm at a loss...
    In order to reinstall all the purchased apps, try the following :

    1) Soft reset the phone (Press the power and vol down button button until the phone vibrates) and then try reinstalling

    2) if step 1 does not work, try this. Hard reset the phone (Goto settings>About>Hard Reset) and then resonate the apps.

    For me, step 2 worked perfectly.
    pmhgeneral likes this.
    07-03-2015 10:54 PM
  2. Willyman's Avatar
    Thanks for the guide!

    After the update to Win mo 10 and the hard reset, is it OK to use one of my back-ups?
    07-04-2015 11:23 PM
  3. Teo Bartulovic's Avatar
    After the update to Win mo 10 and the hard reset, is it OK to use one of my back-ups?
    I did it couple of days ago, no problems so far...
    07-08-2015 04:06 AM
  4. Steve Thackery's Avatar
    Lumia Apps?

    This is probably a daft question, but I want to try the latest W10 Mobile on my Lumia 1520. But what about the Lumia-specific apps, such as HERE Drive+ and HERE Maps. Will they be lost? If so, can I download and reinstall them?
    07-12-2015 11:58 AM
  5. mhc48's Avatar
    Sure, you can still have them. If you let the install restore your apps they will be downloaded or you can install them yourself. However, take a look at the new Microsoft Maps, it can replace Here Maps, Here Drive and Here Transit. So far I'm keeping those on too just in case, but I do like Maps quite a lot.
    07-12-2015 01:26 PM
  6. EMINENT 1's Avatar
    In the last two builds, I did not hard reset. Everything working fine including glance backgrounds and extras n info.

    Maybe this method worked for prior builds, but 10149 & 10166 seems to have fixed the upgrade process. This was on an 830.
    07-12-2015 04:34 PM
  7. archiwhm's Avatar
    If i'm in the windows insider program do i have to rollback to windows phone 8.1 to be able to install windows 10 final release ?
    07-12-2015 07:06 PM
  8. metsfan421's Avatar
    I have build 10149 on my Lumia 1020. Any reason that I cannot see the upgrade even though I am on fast builds? The release has been out for days. What is stopping it from seeing the update?​
    07-12-2015 08:39 PM
  9. yusuf peciko's Avatar
    WP 10 mobile TP10166 installed on my Lumia 640XL and so far only have 3 big bugs:
    1. Landscape keyboard is not shown
    2. Cannot add new keyboard language(for suggested text)
    3. Some games are crashed like CSR racing and siege fall

    The rest work flawlessly,
    What I was did on my Lumia are,
    - I run on WP10 TP10080 and I back up All contact, message, and Apps setting, then disable the PIN on lock screen
    - I downgrade to 8.1 and do not restore My backup, so it's a clean install
    - then I install Windows insider and update using slow ring to get WP 10 TP10149 (because some of bugs in TP 10149 in fast ring already solved in the slow ring build), don't forget to restore the backup 😊
    - then the last thing update using fast ring to WP10 TP10166
    - just be patient during update, do not wait, just let your phone alone for about 40-50 minutes during and after update, (I even can t take a bath and go outside to buy some goods in mart hahaha)
    - after TP10166 installed do factory reset, go to setting, about, then reset the phone
    - after that enjoy the new TP, I am now using it for daily driver, really awesome 🙆
    07-12-2015 09:03 PM
  10. prabu d's Avatar
    Hi,
    I am getting 0x80070003 error message while updating it. "Cant update phone". What could be the reason? i tries three times.
    07-12-2015 09:12 PM
  11. Steve Thackery's Avatar
    Sure, you can still have them. If you let the install restore your apps they will be downloaded or you can install them yourself. However, take a look at the new Microsoft Maps, it can replace Here Maps, Here Drive and Here Transit. So far I'm keeping those on too just in case, but I do like Maps quite a lot.
    That's great - thanks, mhc48.
    07-12-2015 11:01 PM
  12. heickelrrx's Avatar
    having trouble with SMS,and data connection on Lumia 625H(RM 943)
    This issues never cleared since the second build

    any idea? now I can't find a place to flip the data connection on. the setting just blank
    07-15-2015 11:42 AM
  13. kobe_mvp's Avatar
    thanks, this 10166 takes so long, to the point that i think i brick my phone, but thank god it didnt ha
    07-17-2015 03:25 AM
  14. JainPrateek's Avatar
    Please redirect if this is not the right thread.
    I tried to upgrade my Lumia 920 to Windows 10 tech preview but my phone bricked.
    It comes to the spinning gears screen, stays there for sometime and then turns off. If the phone is on battery, that's where this stops. However, if it is on charge, the process repeats in a loop. Spinning gears -> off -> spinning gears -> ..

    I tried the recovery tool by Microsoft, but it does not recognize the device. Has anyone faced this problem or has any suggestions?

    Thanks.
    07-17-2015 01:39 PM
  15. heickelrrx's Avatar
    Please redirect if this is not the right thread.
    I tried to upgrade my Lumia 920 to Windows 10 tech preview but my phone bricked.
    It comes to the spinning gears screen, stays there for sometime and then turns off. If the phone is on battery, that's where this stops. However, if it is on charge, the process repeats in a loop. Spinning gears -> off -> spinning gears -> ..

    I tried the recovery tool by Microsoft, but it does not recognize the device. Has anyone faced this problem or has any suggestions?

    Thanks.
    Try LUMIA recovery tools. Not Windows phone recovery tools
    07-17-2015 09:26 PM
  16. lewiedude's Avatar

    The rest work flawlessly,
    What I was did on my Lumia are,
    - I run on WP10 TP10080 and I back up All contact, message, and Apps setting, then disable the PIN on lock screen
    - I downgrade to 8.1 and do not restore My backup, so it's a clean install
    - then I install Windows insider and update using slow ring to get WP 10 TP10149 (because some of bugs in TP 10149 in fast ring already solved in the slow ring build), don't forget to restore the backup ��
    - then the last thing update using fast ring to WP10 TP10166
    - just be patient during update, do not wait, just let your phone alone for about 40-50 minutes during and after update, (I even can t take a bath and go outside to buy some goods in mart hahaha)
    - after TP10166 installed do factory reset, go to setting, about, then reset the phone
    - after that enjoy the new TP, I am now using it for daily driver, really awesome ��
    How long did the steps above take? Is like a 30 minute process or a 2 hour process?

    And, do I have to install 8.1 and then let it install additional versions of 8.1? As a fast ring WI, is there a setting where it can install W10?
    Last edited by lewiedude; 07-18-2015 at 01:37 PM.
    07-18-2015 08:42 AM
  17. JainPrateek's Avatar
    Thanks for the suggestion heickelrrx. Tried that, but same result. :( I don't have much hopes now.
    07-20-2015 03:31 PM
  18. supadryz's Avatar
    Anyone know weather the previe for Windows 10 is on Lumia 930 yet?
    07-22-2015 08:58 AM
  19. Teo Bartulovic's Avatar
    Anyone know weather the previe for Windows 10 is on Lumia 930 yet?
    You can get it nearly on every Lumia if you install insider app and join fast or slow ring...
    07-23-2015 12:47 AM
  20. Madam ImAdam's Avatar
    You can get it nearly on every Lumia if you install insider app and join fast or slow ring...
    What about devices that are carrier locked... im on an AT&T L1520.
    07-25-2015 10:25 AM
  21. mary beth hale's Avatar
    Anyone know weather the previe for Windows 10 is on Lumia 930 yet?
    Running Windows 10 Tech Preview on my 930 for a month or so. Download Windows Insider app and choose fast or slow ring. Slow ring is actually up to date with build 10166. Be sure you're comfortable with using the Recovery Tool in case something goes wrong so you can roll back to 8.1 if needed.
    07-25-2015 10:45 AM
  22. mary beth hale's Avatar
    What about devices that are carrier locked... im on an AT&T L1520.
    The Windows Insider app installs W10TP regardless of phone being locked or unlocked. When MS makes 10 RTM, that may be a different story. It may take some time to get RTM thru your carrier.
    Harrie-S and Madam ImAdam like this.
    07-25-2015 10:48 AM
  23. mhc48's Avatar
    I've been using it on my 930 too. It's mostly stable and usable. I've had a few small problems that required a shut down and restart and one soft reset. Nothing that was a deal breaker, but then with the changes and no "Hey Cortana" on the latest build, nothing to really make you rush ahead and use it either, unless driven by technolust to know what it's like. Once or twice using Maps (which does the functions of Here Maps and Here Transit as well as Here Maps) got me lost. Groove Music and Photos are okay and camera is about the same as the old Lumia Camera app. The one thing I don't like is the way the integrated mailbox works, and having to change inside the app between accounts to see different e-mails. Although no Here Cortana, integration of Cortana, Bing and Maps was very useful when I visited a city I had never been to before (other than the two times it got me lost).
    Madam ImAdam likes this.
    07-25-2015 12:13 PM
  24. Madam ImAdam's Avatar
    Just got it installed and running... have a couple of questions:

    how to set up a linked inbox with other non Microsoft accounts (google, yahoo and my work) like I had in win 8.1?

    and how to have groove music see my music folders ion onedrive? I don't have music locally on the device anymore after migrating everything to onedrive. thanks.

    Also, lots of my apps are missing and wont install from the new store. The option to reinstall from the website purchase history (windowsphone.com) does not work in win10. I need 627am (paid version) to be reinstalled!
    mary beth hale likes this.
    07-25-2015 04:21 PM
  25. mary beth hale's Avatar
    Re: Email...when you open Outlook Mail you will see a "+" to add other accounts. I've added yahoo with no problem. It's not linked in the way that 8.1 is though. You don't see all of your mail on 1 page. Have to use a menu and go back and forth to access different accounts. Hopefully this will change before RTM.
    Re: Music...I don't use it much so not sure.
    Re: App installs...it takes awhile. Lots of stuff goes on in the background for quite some time without any visual cues. Try soft resetting and see if that helps give the store a kick start.
    07-25-2015 10:47 PM
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