1. drushtant's Avatar
    device lumia 620
    i was on latest build of w10 tp. and decided to revrt back to 8.1 . so i followed steps given by microsoft when instllation begin the mobile screen turned brown and software begins to install and then it stopped.
    by phone wont start. no buttons are working (power volumia camera)
    what sould i do ??

    how to get my phone start just at least for calling ???
    05-01-2015 01:29 AM
  2. KhawarNadeem's Avatar
    What tool did you use to downgrade? Your device may be totally bricked and in need of repair from the official Care people.
    05-01-2015 02:25 AM
  3. drushtant's Avatar
    What tool did you use to downgrade? Your device may be totally bricked and in need of repair from the official Care people.
    i used Windows Phone Recovery Tool (latest)
    05-01-2015 02:38 AM
  4. Mark Sarson's Avatar
    Same issue here with my Lumia 1020. The MSFT Recovery Tool (1.2.4) went through the process of recovering the phone but then an error message saying unable to recover.

    Since that point, the phone will not reboot or start (which as it probably doesn't have any OS on there now is expected) and recovery tool does not recognise the phone.

    Where should one go to get this fixed in the UK?

    Regards

    Mark
    05-04-2015 06:11 AM
  5. orionben's Avatar
    I fixed my issue with Nokia Software Updater (NSU) for retail. And reinstalled windows phone 8 from there.
    05-04-2015 04:11 PM
  6. Shad0wguy's Avatar
    If your phone shows up as QHSUSB_DLOAD in device manager when plugged into a PC try using this guide. I was able to recover my bricked 925 with this guide.
    drushtant likes this.
    05-06-2015 03:34 PM
  7. drushtant's Avatar
    What tool did you use to downgrade? Your device may be totally bricked and in need of repair from the official Care people.
    FOUND SOLUTION
    MyOwnSteps: [FIX] YOUR HARDBRICKED LUMIA PHONES [NO JTAG] [Only for QHSUSB_DLOAD lumia (black screen, no vibration)]
    THIS HELPED
    05-24-2015 11:25 AM
  8. drushtant's Avatar
    Same issue here with my Lumia 1020. The MSFT Recovery Tool (1.2.4) went through the process of recovering the phone but then an error message saying unable to recover.

    Since that point, the phone will not reboot or start (which as it probably doesn't have any OS on there now is expected) and recovery tool does not recognise the phone.

    Where should one go to get this fixed in the UK?

    Regards

    Mark
    THIS MAY INTEREST YOU
    MyOwnSteps: [FIX] YOUR HARDBRICKED LUMIA PHONES [NO JTAG] [Only for QHSUSB_DLOAD lumia (black screen, no vibration)]
    05-24-2015 11:27 AM
  9. xiphumbra's Avatar
    Just wanna say the guide revived my Lumia 520! Wouldn't turn on or vibrate, but now it's as if nothing ever happened! :D I now have a secondary phone to put Win10 on since I bought a 635 as a replacement.
    05-25-2015 09:57 PM

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