Windows phone recovery tool not working

AnkitGondalia

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Sep 24, 2014
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I want to downgrade my L720 running 10 and cant downgrade.. My phone is detected my WPRT and as I press the phone icon it takes me to 'reading phone info' and it keeps on loading for minutes.. What do I do now? :(
 

Raj Poladia

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Jun 26, 2014
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I want to downgrade my L720 running 10 and cant downgrade.. My phone is detected my WPRT and as I press the phone icon it takes me to 'reading phone info' and it keeps on loading for minutes.. What do I do now? :(

I heard many of users saying Lumia software recovery tools worked for them. But Bing it..... It may be risky. And also tweet to @gabeaul and @joebelfiore and also @danielrubino he might help in some or other way
 

AnkitGondalia

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I heard many of users saying Lumia software recovery tools worked for them. But Bing it..... It may be risky. And also tweet to @gabeaul and @joebelfiore and also @danielrubino he might help in some or other way

Downgraded successfully.. Reinstalled WPRT and then worked perfectly.. :) going to install the w10tp again as the build comes next week.. :p
 

Todde Germany

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Jun 16, 2015
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Having an issue with the recovery tool. I think it is related to an exchange email security issue. I can't get the recovery tool to work do to the security settings. How do I remove the exchange account to get the recovery tool to work. If this isn't the thread for this, point me in the right direction.
 

Motor_Mouth

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I want to downgrade my L720 running 10 and cant downgrade.. My phone is detected my WPRT and as I press the phone icon it takes me to 'reading phone info' and it keeps on loading for minutes.. What do I do now? :(
What OS are you running the recovery tool from? I had this problem for several hours yesterday, trying to do it on a Windows 7 workstation. I switched to my trusty Windows 8 tablet and tried again and it worked perfectly. I love Windows 8!
 

Lucky Irish Tom

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Tried Windows Phone Recovery tool on my Windows 10 computer with my Microsoft Lumia 640 XL LTE phone and it says it can't find the phone ID. I am going to try it on my wife's Windows 8 PC next to see if I have better luck. Anyone else having problems?
 

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