1. Simon McK's Avatar
    Hi all,

    After upgrading today my Cortana is now called search (that might be normal), but more importantly, in setting it up I can get to the "what should I call you page" it crashes. Tried clean boot with the same result. Any thoughts?

    Thanks in advance.
    05-14-2015 09:14 PM
  2. Geo Hutchings's Avatar
    is your phone set to your country
    05-14-2015 10:08 PM
  3. Simon McK's Avatar
    Region, keyboard etc all set to US
    05-14-2015 10:25 PM
  4. David Feifer's Avatar
    Yea, the release notes for 10080 state that you need to set the default settings for your country or region BEFORE you install the update or cortana will break. Think you will need to do a hard reset to fix it.
    05-14-2015 10:28 PM
  5. Simon McK's Avatar
    Must have missed that part, thanks for that, will give it a go and report back

    Yea, the release notes for 10080 state that you need to set the default settings for your country or region BEFORE you install the update or cortana will break. Think you will need to do a hard reset to fix it.
    05-14-2015 10:40 PM
  6. husam2277's Avatar
    I have did a hard reset with no luck, it still keep crashing.. I also can't install the speech packages, it just show a queued message.
    05-15-2015 09:40 AM
  7. BaritoneGuy's Avatar
    I will be watching to see how this goes as I have a 1520.3 that came from somewhere in Latin America and I am using it in Canada with all the regional settings set to the US.

    I would have expected that a hard reset would have sorted it all out.
    05-15-2015 05:04 PM
  8. DCTF's Avatar
    Good luck. It's quite nice hearing her talk back to you now, although it's weirdly disappointing on the occasions when your question goes through to a Bing search instead of a direct audible answer. I'd be right at home on Discovery One.
    05-15-2015 05:30 PM
  9. Albert_Elliot's Avatar
    Since the very first build I can't make Cortana work. Even with the settings to US etc, kinda frustrating, I she helps me with a lot of things =/
    05-15-2015 07:36 PM
  10. jojoe42's Avatar
    Hopefully this will be fixed in a future build.
    05-16-2015 05:38 AM
  11. Nelson Asegiemhe's Avatar
    Change your region and also your language from your country to USA and it wont crash anymore. It did the trick for me.
    07-02-2015 03:38 AM

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