1. Zain Syed's Avatar
    Is anyone having a problem installing Music app on win 10. I got all apps working except this. It says it is installed and when I try opening the app it goes to the store(beta) and there it asks me to install again. While installing it jumps from pending to starting download to this app is already installed. Its a weird bug and I hope I'm not the only one who this is a problem for.

    Lumia 920
    06-16-2015 04:41 PM
  2. Sunstorming's Avatar
    Downgraded Lumia 635 from 10 Preview 10080 to 8.1 via Windows recovery tool. Installed Windows Insider and ran update on phone, phone upgraded to Denim. Ran update again, phone upgraded to 10 preview 10136. Settings will not open, therefore no way to get to wifi settings. Pushing wifi icon just turns wifi on or off. Process took over 2 hours, not too happy right now. Performing hard reset to see where it goes from here, looking forward to another 40 minutes of gears turning I am sure.... not a promising start.

    ...and here we are, over an hour later. Phone boots into new OS and and settings, etc works, after a hard reset. Problem? Store absolutely sucks at downloading stuff. Apperently you need to download the music app now. OK. Click install. Go to music icon. Back to store. Product is installed. Back to start. Click music. Quick blank screen, goes back to start. Click music icon. Back to store. Install button. Click install. Product is installed. Back to Start. click music icon. Quick blank screen, goes back to start. Swipe right. Uninstall Music. Music will not uninstall. Back to start. Click music Icon. Back to store. Product is installed ... repeat over and over and over and over.

    I use this phone to play MP3's with. This update is another mess for that. Done with Win 10 Preview on phones until release most likely, its not worth the time and aggrevation of testing something that should be so simple.
    06-16-2015 04:43 PM
  3. The Extreme G's Avatar
    Same on my 920. The Music app won't download but you can download the Music PREVIEW app.
    06-16-2015 05:02 PM
  4. ROBBIE HALL's Avatar
    Hard reset before you install. I wouldn't advise restoring a backup either. Start fresh
    06-16-2015 05:11 PM
  5. mazdarati220's Avatar
    Is anyone able to BUY music with this build or add it to your collection with the phone. I'm not seeing a way to do it
    06-16-2015 08:40 PM
  6. Maaz Mansori's Avatar
    I had a lot of trouble with it; same issue as you described. The only way I found to fix it is to do a hard reset, don't restore from backup, and don't try to install or update the Music app from the old store. Instead, just let it install the app automatically and use the new Store beta to install any updates. I actually had to hard reset 3 times to fix the issue. Also the OneDrive music won't show up right away but it will eventually.
    06-16-2015 08:48 PM
  7. ncbartschi's Avatar
    Not sure if they released a server side update through the Store, but I also had this issue. I installed Music Preview for the time being, but the actual Music app was finally able to be updated by the new Store and it started working after that. I just uninstalled the Music Preview and all is well now.
    06-16-2015 11:00 PM

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