1. jlangner's Avatar
    Have several apps that are giving this error. Does this just mean not compatible? Although shows in download list with "Needs Attention" shows in app list but clicking does nothing. Uninstall is geyed out. Don't see how can remove and reinstall.
    06-17-2015 06:01 PM
  2. jlangner's Avatar
    06-17-2015 08:36 PM
  3. cunn8780's Avatar
    I just dealt with this. All the apps I had trouble with were installed from the wp8 store. I uninstalled them all without clearing them from the store beta and them hit try again and they all installed fine from there. Definitely a pain though.
    06-17-2015 10:33 PM
  4. RussellHall's Avatar
    How do you uninstall an app when the uninstall option is not highlighted?
    MADHU GURRALA likes this.
    07-10-2015 10:27 AM
  5. jlangner's Avatar
    How do you uninstall an app when the uninstall option is not highlighted?
    I don't think there is at this time.
    07-10-2015 10:29 AM
  6. Trueblue007's Avatar
    Yup, that worked.
    08-02-2015 08:56 AM
  7. keathkeath's Avatar
    How about extras+info, audio, etc. which cannot be found in the store?
    08-03-2015 12:32 AM
  8. AlexSkeala's Avatar
    i`ve managed to solve the issue by pausing the update a couple of times on my L920. i had two apps with this problem.after they were updated i`ve deleted them and reinstalled.
    09-19-2015 03:32 PM
  9. Costin Glavan's Avatar
    Dears, it is but simple:
    - hard reset and let it reinstall from the beginning, all the apps will be re-installed automatically from your last back-up; it takes only 30 minutes and apps work great now, even one that did not work when I was on WP8.1

    NONE of the following worked for me, I searched all the forums:
    - changing the time / language / region
    - soft restart
    - saving apps only to phone ; taking out microSD card
    09-20-2015 08:14 AM
  10. urbansifrar's Avatar
    Well Im having same issue and than I put sd card out and tried again - it worked, so I put it back and it was the same error as before so the problem (!?) might be in sd card
    03-12-2016 04:04 PM
  11. Maurizio Troso's Avatar
    Well Im having same issue and than I put sd card out and tried again - it worked, so I put it back and it was the same error as before so the problem (!?) might be in sd card
    Check card in a notebook sd reader (long check, not fast)
    03-13-2016 04:44 AM
  12. Galleyrand's Avatar
    hello, i have a similar problem,( insider fast ring, lumia 640 DS, build 14367) my default to install apps is on SD card and when i want to install "Gesture" and "Lumia motion Data", even if i accept to temporaly change the destination to the device or if i change the default destination i got the error 0x80073CF9.
    Any clue to solve this problem?
    i should say that this problem alreadey exists from about 2 or 3 months

    Update : i took the SD card out, the defaults was then "this device", tried to install again "Lumia Motion Data" got installed but not "Gesture and Touch" with the same error message..
    Last edited by Galleyrand; 06-18-2016 at 11:43 AM.
    06-18-2016 11:28 AM
  13. Maurizio Troso's Avatar
    hello, i have a similar problem,( insider fast ring, lumia 640 DS, build 14367) my default to install apps is on SD card and when i want to install "Gesture" and "Lumia motion Data", even if i accept to temporaly change the destination to the device or if i change the default destination i got the error 0x80073CF9.
    Any clue to solve this problem?
    i should say that this problem alreadey exists from about 2 or 3 months
    1 - Go to Settings, Storage, Device, App, search for that two and move to SD
    2 - If you cannot see there, move to Storage, SD, App, search for them and move to Device
    3 - if you cannot find anything, another way is sysapp pusher
    4 - Last way, considerin that two, like Rate my device, are marginal core apps, wait till next upgrade. I'd never consider an hard reset for such of them.
    06-18-2016 11:45 AM
  14. Galleyrand's Avatar
    All these apps are part of the settings and must be installed on the device, Rate my device and Lumia motion data have been finally installed on it in removing the sd card but i dont care about them, the only one i care about is "gesture and touch" .

    I will try sysapp pusher
    many thanks for the answer

    UPDATE :
    i did re-initialized the phone, restored my last backup, removed the apps on the SD card, re-installed all the apps from my MS ID, and everything works now...Dont know why but it works!!!
    Last edited by Galleyrand; 06-21-2016 at 12:49 PM.
    06-21-2016 06:22 AM
  15. Ludwig2's Avatar
    The problem about installing "Gestures and touch" was solved just moving the app "touch" from the SD to the Device, then I just updated "gestures and Touch" and it worked smoothly.
    Seems to me some apps need to be in the same root to be installed as intended
    09-08-2016 11:14 PM
  16. Livnlif's Avatar
    No need to do a Hard Reset!
    Make sure the application that you are updating is not listed in the apps list as "unavailable"
    If it's there, uninstall it and then try to download again.
    09-22-2016 02:57 PM
  17. SAYAN83's Avatar
    Your suggestion is accurate.
    10-15-2016 12:39 PM

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