1. der_stig's Avatar
    Hello
    got a Lumia 820
    lately I installed Windows Insider as an attempt to get Windows 10 mobile preview build
    yet the phone got stuck it keeps showing the 2 pulleys and restarts and so on ; it has been doing this since yesterday
    I tried to revert to 8.1 using the windows recovery tool yet it doesn't recognize my phone

    Please advise on what to do as this is my daily driver :(
    07-05-2015 05:30 AM
  2. T 33's Avatar
    Me too - same problem - can't find help but luckily for me its a backup phone so my daily driver 1520 is ok
    07-05-2015 06:10 AM
  3. garvitmiglani97's Avatar
    Reset your device by this method
    1.Press and hold the volume down + power buttons until your phone vibrates and restarts
    2.As soon as the Nokia logo appears, press the following buttons one at a time in a sequence:
    Volume up
    Volume down
    Power
    Volume down

    The Nokia logo should briefly disappear and then come back (if the keys are pressed correctly). The spinning gears will then return for another 5-15 minutes before your device comes back with the Welcome screen.
    Hope it helps 😉
    07-05-2015 06:19 AM
  4. der_stig's Avatar
    didnt work
    07-05-2015 06:40 AM
  5. der_stig's Avatar
    Reset your device by this method
    1.Press and hold the volume down + power buttons until your phone vibrates and restarts
    2.As soon as the Nokia logo appears, press the following buttons one at a time in a sequence:
    Volume up
    Volume down
    Power
    Volume down

    The Nokia logo should briefly disappear and then come back (if the keys are pressed correctly). The spinning gears will then return for another 5-15 minutes before your device comes back with the Welcome screen.
    Hope it helps ��
    didn't work; i'm stuck at spinning gears and then restart, and so on....
    07-05-2015 06:44 AM
  6. garvitmiglani97's Avatar
    didn't work; i'm stuck at spinning gears and then restart, and so on....
    When you press the keys, gears will appear again. Wait for them to complete. It can take upto 20-30 minutes
    07-05-2015 11:29 AM

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