1. emjey's Avatar
    Hello,

    I wanted to go back to 8.1 in my lumia 730, which is my primary device. Currently, when i try installing the recovery tool version number 2.1.1 with publisher microsoft corporation, an error is displayed during installation,

    "Hash value error with error code 0x80091007"

    Anyone facing the same, and any fixes for this?
    07-05-2015 10:58 AM
  2. bmetelsky's Avatar
    I would suggest downloading the tool again, doing a reboot, installing the tool, then doing a reboot again. Here is the page at Microsoft where you can download the software:

    How can I recover/reset/restore my phone software? - Microsoft - USA
    07-05-2015 12:55 PM
  3. emjey's Avatar
    Hey,

    I tried rebooting and also rebooted , after removing digital signature verification option in that process. One of the youtube vedios suggested this but still it doesnt work out.

    I tried installing the software after downloading from your link, the same thing happens. Just see the log files that i get,

    [19E8:1D10][2015-07-06T00:35:08]e000: Error 0x80091007: Failed while caching, aborting execution.
    [1B70:01DC][2015-07-06T00:35:08]i330: Removed bundle dependency provider: {180a41a7-2404-4dc4-89c8-994e24031b0f}
    [1B70:01DC][2015-07-06T00:35:08]i352: Removing cached bundle: {180a41a7-2404-4dc4-89c8-994e24031b0f}, from path: C:\ProgramData\Package Cache\{180a41a7-2404-4dc4-89c8-994e24031b0f}\
    [19E8:1D10][2015-07-06T00:35:08]i399: Apply complete, result: 0x80091007, restart: None, ba requested restart: No


    Any solutions>?
    07-05-2015 02:13 PM
  4. Harrie-S's Avatar
    Try another PC like at your friends place.
    Laura Knotek likes this.
    07-05-2015 02:54 PM
  5. emjey's Avatar
    Hi Harris,

    I tried in my room mate's PC, Its windows 7 , I get the same error installing the 5.0.8 version downloaded fresh from official website. The error is again the same "Hash value" . Why?
    07-09-2015 08:24 AM
  6. emjey's Avatar
    This is where it starts to display errors...

    I tried deleting the files and the files in the tempt folder... Then this error sparks up

    [1EAC:16D0][2015-07-09T19:43:20]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt
    [1EAC:16D0][2015-07-09T19:43:20]e000: Error 0x80091007: Failed to verify hash of payload: WinUsbDriversExt
    [1EAC:16D0][2015-07-09T19:43:20]e310: Failed to verify payload: WinUsbDriversExt at path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt, error: 0x80091007. Deleting file.
    [1EAC:16D0][2015-07-09T19:43:20]e000: Error 0x80091007: Failed to cache payload: WinUsbDriversExt
    [0CAC:109C][2015-07-09T19:43:20]e314: Failed to cache payload: WinUsbDriversExt from working path: C:\Users\MRITYU~1\AppData\Local\Temp\{180a41a7-2404-4dc4-89c8-994e24031b0f}\WinUsbDriversExt, error: 0x80091007.
    [0CAC:109C][2015-07-09T19:43:20]e349: Application requested retry of payload: WinUsbDriversExt, encountered error: 0x80091007. Retrying...
    [0CAC:109C][2015-07-09T19:43:20]w343: Prompt for source of package: WinUsbDriversExt, payload: WinUsbDriversExt, path: D:\WinUsbDriversExt.msi
    [0CAC:109C][2015-07-09T19:43:23]i338: Acquiring package: WinUsbDriversExt, payload: WinUsbDriversExt, download from: http://download-fds.webapps.microsof...DriversExt.msi
    [1EAC:16D0][2015-07-09T19:43:24]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt
    [1EAC:16D0][2015-07-09T19:43:24]e000: Error 0x80091007: Failed to verify hash of payload: WinUsbDriversExt
    [1EAC:16D0][2015-07-09T19:43:24]e310: Failed to verify payload: WinUsbDriversExt at path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt, error: 0x80091007. Deleting file.
    [1EAC:16D0][2015-07-09T19:43:24]e000: Error 0x80091007: Failed to cache payload: WinUsbDriversExt
    [0CAC:109C][2015-07-09T19:43:24]e314: Failed to cache payload: WinUsbDriversExt from working path: C:\Users\MRITYU~1\AppData\Local\Temp\{180a41a7-2404-4dc4-89c8-994e24031b0f}\WinUsbDriversExt, error: 0x80091007.
    [0CAC:109C][2015-07-09T19:43:24]e349: Application requested retry of payload: WinUsbDriversExt, encountered error: 0x80091007. Retrying...
    [0CAC:109C][2015-07-09T19:43:24]w343: Prompt for source of package: WinUsbDriversExt, payload: WinUsbDriversExt, path: D:\WinUsbDriversExt.msi
    [0CAC:109C][2015-07-09T19:43:27]i338: Acquiring package: WinUsbDriversExt, payload: WinUsbDriversExt, download from: http://download-fds.webapps.microsof...DriversExt.msi
    [1EAC:16D0][2015-07-09T19:43:28]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt
    [1EAC:16D0][2015-07-09T19:43:28]e000: Error 0x80091007: Failed to verify hash of payload: WinUsbDriversExt
    [1EAC:16D0][2015-07-09T19:43:28]e310: Failed to verify payload: WinUsbDriversExt at path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt, error: 0x80091007. Deleting file.
    [1EAC:16D0][2015-07-09T19:43:28]e000: Error 0x80091007: Failed to cache payload: WinUsbDriversExt
    [0CAC:109C][2015-07-09T19:43:28]e314: Failed to cache payload: WinUsbDriversExt from working path: C:\Users\MRITYU~1\AppData\Local\Temp\{180a41a7-2404-4dc4-89c8-994e24031b0f}\WinUsbDriversExt, error: 0x80091007.
    [1EAC:16D0][2015-07-09T19:43:28]i351: Removing cached package: WinUsbCompatIdInstaller, from path: C:\ProgramData\Package Cache\{316ED84C-ACDA-4F1F-8E64-52B7AFF8677D}v1.1.9.1439\
    [1EAC:16D0][2015-07-09T19:43:28]i351: Removing cached package: WinUsbCoInstallers, from path: C:\ProgramData\Package Cache\{B7D4B08A-9D89-4369-B51C-92CF8C03D2F8}v1.1.8.1406\
    [1EAC:16D0][2015-07-09T19:43:28]i351: Removing cached package: WinUsbDeviceRemover, from path: C:\ProgramData\Package Cache\CAE10F2B5EDDD7A95406FFA73F7B6E029138C09E\
    [1EAC:16D0][2015-07-09T19:43:28]i351: Removing cached package: CommunicationLayerCleaner, from path: C:\ProgramData\Package Cache\B32C05288D0C6E39B91145D47698D5E1A3C7560F\
    [1EAC:16D0][2015-07-09T19:43:28]i351: Removing cached package: VC2012Redist, from path: C:\ProgramData\Package Cache\7D6F654C16F9CE534BB2C4B1669D7DC039C433C9\
    [1EAC:16D0][2015-07-09T19:43:28]i351: Removing cached package: VC2010Redist, from path: C:\ProgramData\Package Cache\372D9C1670343D3FB252209BA210D4DC4D67D358\
    [1EAC:16D0][2015-07-09T19:43:28]i351: Removing cached package: VC2005Redist, from path: C:\ProgramData\Package Cache\7DFA98BE78249921DD0EEDB9A3DD809E7D215C8D\
    [1EAC:16D0][2015-07-09T19:43:28]i351: Removing cached package: CheckFreeDiskSpace, from path: C:\ProgramData\Package Cache\{4E893B08-5155-4C03-A80C-7D9E96FFDDD2}v1.00.0000\
    [0CAC:1D0C][2015-07-09T19:43:28]e000: Error 0x80091007: Failed while caching, aborting execution.
    [1EAC:1E28][2015-07-09T19:43:28]i330: Removed bundle dependency provider: {180a41a7-2404-4dc4-89c8-994e24031b0f}
    [1EAC:1E28][2015-07-09T19:43:28]i352: Removing cached bundle: {180a41a7-2404-4dc4-89c8-994e24031b0f}, from path: C:\ProgramData\Package Cache\{180a41a7-2404-4dc4-89c8-994e24031b0f}\
    [0CAC:1D0C][2015-07-09T19:43:28]i399: Apply complete, result: 0x80091007, restart: None, ba requested restart: No
    07-09-2015 09:15 AM
  7. Harrie-S's Avatar
    I hope this youtube video can help
    07-09-2015 10:08 AM
  8. emjey's Avatar
    I hope this youtube video can help
    This was the first thing I tried, before posting to windows central.
    07-09-2015 10:12 AM
  9. emjey's Avatar
    Now, Whats the way to revert back to windows 8.1 when I dont find tools installing with any PC?
    07-09-2015 10:17 AM
  10. Harrie-S's Avatar
    You tried your roommates PC but are you using the same network because it could be a network restriction.
    Can you try somewhere on a different network?
    07-09-2015 10:49 AM
  11. emjey's Avatar
    I was thinking the same. Lemme try your advise
    07-09-2015 11:00 AM
  12. emjey's Avatar
    Finally. :) Harris. Installed and works.

    Thanks a ton :)
    07-09-2015 11:15 AM

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