1. MilanMilan's Avatar

    my Lumia 925 just have been upgraded from Windows Phone 8.1 to Windows 10 Mobile. However, I cannot enter PIN, because I cannot see keyboard. I tried to go to settings but it is the same, it don't show keyboard. What can I do?

    Thank you!
    07-08-2015 06:37 AM
  2. Pete's Avatar
    If the slide up doesn't work, slide down from the top (to open notification centre) and then tap on one of the quick actions. Doing this will allow you to enter your pin.

    This is a known issue.
    07-08-2015 07:12 AM
  3. MilanMilan's Avatar
    I tried that, and it still doesn't work. It doesn't show keyboard.
    07-08-2015 07:15 AM
  4. Pete's Avatar
    Sometimes swipe up, sometimes tapping the power button, sometimes swiping down, sometimes you have to try it more than once.

    If absolutely nothing works, then resetting back to WP8.1 and re-upgrading is the only answer.
    07-08-2015 07:17 AM
  5. MilanMilan's Avatar
    I tried everything, and doesn't work. I just see the place for the keyboard in lower half of the screen, but there is not keyboard. Can I move my sim to another phone to disable it ?
    Last edited by MilanMilan; 07-08-2015 at 07:42 AM.
    07-08-2015 07:24 AM
  6. MilanMilan's Avatar
    I tried this too, and it doesn't work. I must restore to Windows Phone 8.1
    07-08-2015 08:40 AM

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