1. Eather Ahmed's Avatar
    I was updating my Lumia 625 from Windows 10 TP build 10080 to 10149. I was successfully downloaded the update files and it got prepare for installation. But when I restarted my phone to run the installation, the cog wheels are spinning and spinning from last two day. I switched off my phone, restarted and whatever I've done, nothing working or the setup is also not cancelling!

    What should I do now? How to cancel this installation process???
    07-10-2015 04:25 PM
  2. ven07's Avatar
    Start with a soft reset, if the update is stuck, the soft reset might help to get it going again :) press volume down and power button at the same time, hold on until the phone turns off and you feel a vibration and then you can let go. The update will restart, but if it isn't finished in an hour (or less) then we'll go for a hard reset.

    So keep us updated :)
    07-10-2015 04:39 PM
  3. xrs22's Avatar
    Get ready to use the recovery tool.
    anon(5383410) and ven07 like this.
    07-10-2015 04:41 PM
  4. Ishmam Ishtiaque's Avatar
    i'm stuck with the same problem on my lumia 535 with build 10166. My phone doesn't turn on, it just shows spinning cogs and restarts and the recovery tool isn't detecting any phone. what should i do?
    Eather Ahmed likes this.
    07-11-2015 07:17 AM
  5. Zulfigar's Avatar
    i'm stuck with the same problem on my lumia 535 with build 10166. My phone doesn't turn on, it just shows spinning cogs and restarts and the recovery tool isn't detecting any phone. what should i do?
    Open Windows Phone Recovery Tool, click on "My phone was not detected," click on "Lumia," plug your device into your computer and hold down Volume Down + Power (a soft reset) and WPRT should pick it up at that point.

    Good luck!
    ven07 and Eather Ahmed like this.
    07-11-2015 07:29 AM

Similar Threads

  1. Replies: 6
    Last Post: 07-12-2015, 05:54 PM
  2. Installing Insider Preview
    By Zachary Boddy in forum Windows 10 Insider Preview
    Replies: 1
    Last Post: 07-10-2015, 04:37 PM
  3. Replies: 1
    Last Post: 07-10-2015, 04:05 PM
  4. Windows 10 Mobile build 10166 says goodbye to the 'old' Store
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 07-10-2015, 02:30 PM
  5. Microsoft opens up Music and Movies & TV purchases to slew of new countries in Windows 10
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 07-10-2015, 01:30 PM
LINK TO POST COPIED TO CLIPBOARD