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  1. Sengrik Sangma's Avatar
    I saw today that an update was available so I connected to my WiFi then waited for it to download but after 1 hour or so it was still 0%. So I tried a soft reset but it didn't work. a solution will be much appreciated. Thank you
    07-11-2015 10:45 AM
  2. JamesP001's Avatar
    I'm having the same issue... it's been downloading for over a day now, and I seem to be stuck at 2%. I've allready restarted my lumia 640, but it's still stuck at 2%
    Sengrik Sangma likes this.
    07-11-2015 11:13 AM
  3. Sengrik Sangma's Avatar
    I thought my phone the only one with the issue. I hope the issue is solve as soon as possible.
    07-11-2015 11:27 AM
  4. JamesP001's Avatar
    I've turned off the battery saver completely. It went to 26% fast, now he seems to be stuck there... maybe it'll do the trick for you

    *edit: phone crashed and I'm stuck at 0% again....
    Last edited by JamesP001; 07-11-2015 at 12:46 PM.
    07-11-2015 12:05 PM
  5. Sengrik Sangma's Avatar
    I've tried that but no progress. Some are saying that its downloading in the background, if that's the case it should have been completed by now.
    07-11-2015 01:58 PM
  6. JamesP001's Avatar
    I ended up downgrading back to WP8.1 with the Windows Phone Recovery Tool. After that I reinstalled the Insider app and upgraded to 10166 without any problem. I'm running it now. It took an hour and a half in total. It may take longer depending on your internet speed. Also, it only downloads over wi-fi ;)

    I hoped I could help. Just let me know if it worked for you too ;)
    07-11-2015 07:16 PM

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