Why is the Groove app on Windows 10 Mobile being disabled?

mattybsrs

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Jan 10, 2013
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Groove on Windows 10 Mobile

So I made the plunge last night and upgraded my 1020 to 10166. Seems to be running smoothly, but I do have a serious issue. Within the Groove Music app, "Explore" has been disabled and getting any new music requires a separate Music in Store launch. Any music within the store however is still listed at full retail price. The DOWNLOAD option is now gone. My question is, how do I get it back???
 

mattybsrs

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Jan 10, 2013
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No one else is subscribed to Microsoft's Music service and experiencing this issue? Is anyone on Windows 10 mobile, subscribed, and NOT experiencing this issue?
 

BryceMD

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Jun 23, 2014
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Re: Groove on Windows 10 Mobile

For my experience the store portion does not work, but anything added to your collection previously or via web/another device will work as part of the music pass as normal. So if i need to add more music, I add it to my collection via my tablet. Could do the same via web. Not ideal, but it's a workaround.
 

mattybsrs

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I see. Good to know it's not just some bug on my end. I'll keep using the xbox music site to add music until functionality is added to the app.
 

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