1. Alex Kojo's Avatar
    i have tried the below solutions and all failed

    First, check to see if you have an update available. Go to the App list, tap Settings > Phone update, and then tap Check for updates. If there is an update available, install the update.

    To check and fix your phone using an app

    1. Download the Stop Restart app to your phone, open it, and then follow the steps in the app. (For best results, connect to Wi-Fi.)

    2. The app will display either of two results:
    ◦Your phone is OK. Your phone is fixed, and you don't need to do anything else.
    ◦We need to fix your phone. Follow the "To fix your phone using a PC" steps in this topic if the app wasn't able to do so.

    Note: Even if the app fixes your phone, or says your phone is OK, you may still be offered a critical update.

    To fix your phone using a PC

    On your PC, run Microsoft Fix it Solution - Stop Phone Restart.

    nothing works
    07-15-2015 05:26 AM
  2. Harrie-S's Avatar
    This "fix" was for W8.1 but you may have a W10 related problem.
    Did you already do a hard reset? If the problem stays I would suggest to roll back to WP 8.1 (and try again)

    Good luck
    07-15-2015 05:30 AM

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