1. Briggy420's Avatar
    I decided I would get Windows 10 on my Lumia 640 again last night. When the phone updated I was thrown in to the all apps list and could not get on to the start menu. The apps I had prior to the update do not show up and when I went in to the Store to check them out it says they are installed. I tried to revert back to Windows Phone 8 through the Windows Phone recovery tool but keep getting errors. A reset of the phone also didn't help. I don't really know what else to do.

    Does anyone know what's the problem or how to fix it?
    08-05-2015 01:25 PM
  2. ven07's Avatar
    Which reset did you try?
    08-05-2015 01:29 PM
  3. Briggy420's Avatar
    Turned off the phone, turned it back on and held the volume down until the exclamation mark came up. Didn't stay for long and didn't seem to work.
    ven07 likes this.
    08-05-2015 01:30 PM
  4. ven07's Avatar
    Ok try the factory reset option.. Settings > about
    08-05-2015 01:38 PM
  5. Briggy420's Avatar
    Can't believe it was so simple, that worked. Thanks a million :-)
    ven07 likes this.
    08-05-2015 02:03 PM
  6. ven07's Avatar
    Can't believe it was so simple, that worked. Thanks a million :-)
    No problem mate :)
    08-05-2015 05:53 PM

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