1. rvillanu77's Avatar
    Hi all,
    I'm having issues with my gmail account on my Windows 10 Lumia. Since last wednesday, I cannot sync my account on my Lumia. Cannot send or receive mails. I've tried everything: deleting/creating account, hard reset on my Lumia.. Nothing worked.
    It's funny that it works perfectly on my Windows 10 laptop...

    Any help?

    Thanks in advance.
    08-07-2015 04:28 AM
  2. Rasetech's Avatar
    Exactly the same for me. I recognized it yesterday.
    rvillanu77 likes this.
    08-07-2015 04:40 AM
  3. rowlie's Avatar
    I experienced the same issue with my gmail. It is a known issue. The workaround is after the initial setup do not change any of the account settings.

    Posted via the Windows Central App for Android
    jojoe42 and rvillanu77 like this.
    08-07-2015 04:45 AM
  4. Rose640's Avatar
    Try adding account in settings, then let it sync and you should get the tile in your screen automatically.
    rvillanu77 likes this.
    08-07-2015 04:46 AM
  5. rvillanu77's Avatar
    Thanks all. So, should we wait till it's solved? Is Microsoft working on it?
    08-07-2015 03:36 PM
  6. SagarSadbhaiya's Avatar
    Well I had the same issue with Gmail.. However after the recent update of the Mail app.. I guess its resolved now!! I reconfigured the account 2 days prior & it's working fine since then.. Syncing hourly!!
    08-10-2015 12:00 PM
  7. rvillanu77's Avatar
    Well I had the same issue with Gmail.. However after the recent update of the Mail app.. I guess its resolved now!! I reconfigured the account 2 days prior & it's working fine since then.. Syncing hourly!!
    When did you receive the Outlook Mail update? Can you change sync settings and the app keeps syncing? Can you change to push email, for instance?
    The issue still persist on my Lumia...
    08-10-2015 12:14 PM
  8. SagarSadbhaiya's Avatar
    I guess the update was received 2-3 days prior.. yes m able to change the sync settings.. it earlier was "based on usage" bt i changed to "hourly"..
    08-10-2015 12:20 PM
  9. rvillanu77's Avatar
    I guess the update was received 2-3 days prior.. yes m able to change the sync settings.. it earlier was "based on usage" bt i changed to "hourly"..
    And have you checked that after changing to "hourly", the sync still works fine?
    My problem is that when I change any setting, it stops syncing...
    08-10-2015 12:41 PM
  10. Gerard_LTA_AR's Avatar
    Hi! I Solved the problem with an email redirection from Gmail to Microsoft account, outlook app work fine with Microsoft account. Sorry for my inglish
    08-11-2015 06:02 PM
  11. Sandeep Umralkar's Avatar
    Hi all,
    Did every thing as given by other members , The issues with me was solved by syncing only the inbox and sent items . I used to sync the labels as well but the sync used to stop . So as a work around I synced the Inbox for 3 months and Sent items on a fresh account on both my home laptop and office PC and let assure you it works this way till Microsoft gives a solution which doesn't look to be there at least in the near future.

    rgds
    Sandeep Umralkar
    08-11-2015 11:45 PM
  12. SagarSadbhaiya's Avatar
    And have you checked that after changing to "hourly", the sync still works fine?
    My problem is that when I change any setting, it stops syncing...
    Actually Yes.. I changed the settings and it stopped syncing the mails.. I had to reconfigure again.. bt for me as long as mails sync i dont need a setting change!!
    08-12-2015 08:01 AM
  13. BryceMD's Avatar
    I added my gmail account as 'other account, pop/imap' to bypass this. I can sync properly after changing settings.

    It adds it as an IMAP account, so no calendar and whatnot, but i didn't use gmail calendar anyways so it actually ends up better for me..

    You may need to change the security setting on your gmail account if you haven't done so already:
    https://support.google.com/accounts/.../6010255?hl=en
    rvillanu77 likes this.
    08-12-2015 08:10 AM
  14. rvillanu77's Avatar
    It seems it have been solved in the last build 10512 since my mail syncs properly after upgrading...
    08-13-2015 03:41 PM

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