1. roystreet's Avatar
    Hello,
    On my 1520, I never updated to 10166. I'm looking into updating to 10512, but it keeps giving me an error. The error states, "Sorry, we cannot configure your device because it is currently preparing an update. Please install the update & then try again"

    Phone update states i have an update ready to download..."Windows 10Technical Preview for phones (10.0.10166.0)"

    Is there anyway I can make it dump the 'cache' (or whatever is locking it up) & just go to the newest one available?
    08-12-2015 03:13 PM
  2. drtek's Avatar
    Try uninstalling windows insider, and turning off the radios. That worked for me.
    08-12-2015 03:23 PM
  3. roystreet's Avatar
    Try uninstalling windows insider, and turning off the radios. That worked for me.
    Uninstalling the Insider app doesn't remove old update from being available. It doesn't give me any option of which update available, it just shows me the old one. Uggh
    08-12-2015 05:40 PM
  4. ujaeychiagorom's Avatar
    Same frustrating issue I'm having...been stuck with trying to update to 10166 since it came out...now I'm hoping to jump to 10512 and it's still showing 10166 update (which has been stuck on 0% for weeks) have tried uninstalling windows insider and still nothing works...someone sort this out please.
    08-12-2015 11:18 PM
  5. Carl Anderson's Avatar
    Have you tried going to 8.1 then to 10166 then 10512?
    08-12-2015 11:25 PM
  6. kobe_mvp's Avatar
    Same frustrating issue I'm having...been stuck with trying to update to 10166 since it came out...now I'm hoping to jump to 10512 and it's still showing 10166 update (which has been stuck on 0% for weeks) have tried uninstalling windows insider and still nothing works...someone sort this out please.
    having same problem trying to get to 10512 from 10166
    did a reset, still stuck at 0% wtf
    08-13-2015 01:07 AM
  7. ame phirinyane's Avatar
    i am bout to give up as well,i had the update notice yesterday around 1900hrs and this morning it was still at 0% its now 1424 hrs,went back to 8.1 and i get error 8001881e1 (i think this means the server is overwhelmed by the downloads or sumfin)
    08-13-2015 07:20 AM
  8. Jazmac's Avatar
    Make sure you are backed up, then do a system reset. Install Insider and start there.
    aximtreo likes this.
    08-13-2015 07:37 AM
  9. DavidinCT's Avatar
    Hello,
    On my 1520, I never updated to 10166. I'm looking into updating to 10512, but it keeps giving me an error. The error states, "Sorry, we cannot configure your device because it is currently preparing an update. Please install the update & then try again"

    Phone update states i have an update ready to download..."Windows 10Technical Preview for phones (10.0.10166.0)"

    Is there anyway I can make it dump the 'cache' (or whatever is locking it up) & just go to the newest one available?
    You HAVE to update to 10166 before you can update to 10512. You CAN NOT go directly from 8.1 to 10512.

    If you wanted to keep your data, you might end up having to hard reset at some point, before you start installing, go into backup and make sure you take a backup now before installing 10166.

    I tried to go that method on my ICON, went to 10166 but, the update to 10512 ended up with a :-(

    So, updated to 10166-> hard reset -> installed JUST the insider program and set to fast -> updated to 10512-> hard reset -> restored last backup....
    aximtreo likes this.
    08-13-2015 09:25 AM
  10. Pankhi_Raj's Avatar
    you should hard reset your lumia and then install windows insider app and select fast ring and then try, hopefully ur problem will be solved
    08-14-2015 02:23 AM
  11. Chander Inebriate's Avatar
    On my lumia 720 Windows 10 Technical Preview 10512 stuck at 0% , its not moving a bit. It just shows downloading upgrade.
    what should I do?
    08-14-2015 07:13 AM
  12. TechFreak1's Avatar
    On my lumia 720 Windows 10 Technical Preview 10512 stuck at 0% , its not moving a bit. It just shows downloading upgrade.
    what should I do?
    Leave it alone for awhile and make sure you plug it into a charger.

    Also put it on a surface that dissipates heat effectively, some phones do run really hot (beyond normal) during install or through the migrating process.
    Chander Inebriate likes this.
    08-14-2015 01:06 PM
  13. mylumia730's Avatar
    Are you trying to download the update through mobile data?, then you can't. because Microsoft allow to download the phone update through wi-fi only. If you are updating through Wi-Fi only then leave your phone idle. (It's MS bug that doesn't show status while giving phone update) after sometimes your download will go to 100% and should be ready to install.
    Last edited by mylumia730; 09-25-2016 at 03:53 AM.
    05-02-2016 10:46 AM

Similar Threads

  1. Windows 10 Windows Update error code 0x800705b4
    By Federico Turban in forum Windows 10
    Replies: 8
    Last Post: 04-02-2017, 11:03 PM
  2. Why can't I find my Microsoft account in Windows 10 build 10512?
    By Ruben de Boer in forum General Phone Discussion
    Replies: 2
    Last Post: 08-19-2015, 10:37 PM
  3. Why aren't I seeing the available update on my Lumia 925?
    By henkew in forum Windows 10 Mobile Insider Preview
    Replies: 1
    Last Post: 08-12-2015, 04:29 PM
  4. How do I make the screen look different in stand-by mode vs OFF?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 08-12-2015, 03:02 PM
  5. Why won't my AOL mail download to the new Windows 10 Outlook?
    By WPCentral Question in forum Windows 10
    Replies: 0
    Last Post: 08-12-2015, 02:43 PM
LINK TO POST COPIED TO CLIPBOARD