1. Juan Ochoa1's Avatar
    I am running WM10, 10512 in a Lumia 1520 bought in Hong Kong. I am in the USA and I have set up my keyboard language to English and my region to US.

    I can't enable Cortana because it tells me "Cortana isn't supported in the region and language you've selected" (again: US, English)

    I suspect that the issue is that I have not been able to install a speech language. Every time I hit [+] Add a language, I end up in a screen with the title "ADD A LANGUAGE" and nothing else. No languages listed, no elipsis, nothing. Just the screen title and a black screen.

    Any ideas on what to try? I am out of ideas.

    Thanks,

    Juan
    08-18-2015 12:35 AM
  2. Alain_A's Avatar
    I am running WM10, 10512 in a Lumia 1520 bought in Hong Kong. I am in the USA and I have set up my keyboard language to English and my region to US.

    I can't enable Cortana because it tells me "Cortana isn't supported in the region and language you've selected" (again: US, English)

    I suspect that the issue is that I have not been able to install a speech language. Every time I hit [+] Add a language, I end up in a screen with the title "ADD A LANGUAGE" and nothing else. No languages listed, no elipsis, nothing. Just the screen title and a black screen.

    Any ideas on what to try? I am out of ideas.

    Thanks,

    Juan
    1- You got the 512
    2- check if you still have the "Windows insider app" on your phone....if yes delete it>download again>re-register>slow or fast ring>then check again for downloading the language....if you do not have it re-installed it and check

    That's what it was for me....took hours to realize it but finally got it

    And Welcome to the forum
    08-18-2015 12:44 AM
  3. renuzaki's Avatar
    1- You got the 512
    2- check if you still have the "Windows insider app" on your phone....if yes delete it>download again>re-register>slow or fast ring>then check again for downloading the language....if you do not have it re-installed it and check

    That's what it was for me....took hours to realize it but finally got it
    didnt work :/ T_T
    08-18-2015 02:26 AM
  4. Alain_A's Avatar
    [B[/B]
    didnt work :/ T_T
    the insider never came back on mine then I re-added it, I went to re-register with the insider and went to add a language. It did download instead of telling me "attention required" then I went to phone update then I saw the phone telling me I had to restart the phone to make it happen.

    Later I saw a post from a guy telling people to delete the insider if theirs came back and re-installed it
    08-18-2015 12:34 PM
  5. Alain_A's Avatar
    I think he might be missing a step......
    08-18-2015 02:19 PM
  6. Juan Ochoa1's Avatar
    Thanks. What you describe is exactly how I solved the issue of the keyboard not downloading a new language. My issue is with Speech language. I don't get any option to add one. When I select [+] to add a speech language, I get to this screen:

    wp_ss_20150824_0001.jpg

    There are no options for me to add any languages. Not even English.

    Any suggestions?

    Thanks,

    Juan
    08-24-2015 05:00 PM
  7. Alain_A's Avatar
    Thanks. What you describe is exactly how I solved the issue of the keyboard not downloading a new language. My issue is with Speech language. I don't get any option to add one. When I select [+] to add a speech language, I get to this screen
    Click image for larger version. 

Name:	wp_ss_20150824_0001.jpg 
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Size:	18.4 KB 
ID:	110964

    There are no options for me to add any languages. Not even English.

    Any suggestions?

    Thanks,

    Juan
    Reload the sofware then via reset the phone
    08-24-2015 08:21 PM
  8. Moises N G's Avatar
    The same issue here. I tried all the posted solutions. None of them worked.

    Any other ideas?
    09-24-2015 08:42 AM
  9. M Mark's Avatar
    There is only one option; restore 8.1, install necessary language here, setup Cortana and upgrade to 10546 without doing hard reset.
    Went the same route and now everything works fine. As additional bonus you will get Motion, Glance etc in Extras.
    09-24-2015 03:18 PM
  10. Moises N G's Avatar
    Thank M Mark. That worked for me :)
    10-07-2015 08:41 AM

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