1. mestari's Avatar
    I'm trying to roll my 1020 back to 8.1, but the windows phone recovery tool doesn't work. After it detects my phone, it just loads forever. What can i do? My phone is also stuck in build 10166, updating doesn't work and I've tried hard resetting it couple of times.

    I was in exactly the same situation with pc version months ago, windows 10 truly is universal lol
    09-12-2015 02:32 PM
  2. Zachary Boddy's Avatar
    Make sure you're using the Windows Phone Recovery Tool 2.1.2 exactly.
    09-12-2015 02:38 PM
  3. palmujukka's Avatar
    If WPRT doesn't work, you should try the Lumia Software Recovery Tool as it works better with Nokia branded phones.
    mestari likes this.
    09-12-2015 02:44 PM

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