10-05-2015 12:24 AM
55 123
tools
  1. Kevin Kerselaers's Avatar
    Solution!


    Worked for me!


    answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_update/htc-8x-windows-10-update/eaf93e76-9efd-4f96-9d91-e0db9dc3c808?page=15


    The last post of that page :)
    09-16-2015 02:05 PM
  2. Peter McNeill1's Avatar
    If Russia or Asia use different bands for HSPA/LTE then you won't get 4G and maybe not 3G either.
    09-16-2015 02:39 PM
  3. Zachary Boddy's Avatar
    What I'm saying is that anyway the should have the check in the update process too so even if a phone receives the package it will stop installing.
    If Microsoft had been aware of the issue and had been able to put in a patch to warn unsupported devices and stop them from installing the build, don't you think they could've just...prevented the release of that build from those unsupported devices?
    09-16-2015 04:29 PM
  4. Pivotgeeks's Avatar
    i think someone need to write an article on WC, or is there an article about this issue on unsupported phone already?
    09-16-2015 08:25 PM
  5. ncbartschi's Avatar
    i think someone need to write an article on WC, or is there an article about this issue on unsupported phone already?
    Non-supported phones will see Windows 10 Mobile build 10536, but you shouldn't install it | Windows Central

    Gabe Aul also addressed the issue briefly on Twitter, warning people not to install Windows 10 on unsupported phones.
    09-16-2015 08:31 PM
  6. Blackwing212's Avatar
    As of now Im flashing my HTC 8X using the Windows Phone Recovery Tool.
    It downloaded a file 634.72 MB capture.jpg
    Just could not have W10 buggy on my main device. It seemed strange out of the blues to receive a notification that it was already available, should have checked prior to installing it.
    okok.jpg

    Rebooting now and it seems W10 is gone after flashing :)
    wp_ss_20150916_0001.png
    Last edited by Blackwing212; 09-16-2015 at 09:04 PM.
    09-16-2015 08:48 PM
  7. DarwinPurol's Avatar
    How did you do that with that tool? It always say that package cannot be found on the server.
    09-16-2015 09:19 PM
  8. Peter McNeill1's Avatar
    Same here. You can see there's a package with an install button but it shows and is gone in half a second, then just get package not found.
    09-16-2015 09:52 PM
  9. Blackwing212's Avatar
    How did you do that with that tool? It always say that package cannot be found on the server.
    I tried connecting my htc in flash mode (barcodes) after installing latest HTC active sync and it finally read my device. The same screen that WPR tool asks for you to put your device in BTLDR mode ends up recognizing the device and searches repository for software.
    09-17-2015 07:32 AM
  10. DarwinPurol's Avatar
    Where did you get the latest htc active sync?
    09-17-2015 06:05 PM
  11. DarwinPurol's Avatar
    Any Links?
    09-17-2015 07:16 PM
  12. Blackwing212's Avatar
    Steps to downgrade HTC 8X from W10

    FIRST CHARGE YOUR DEVICE TO AT LEAST 25% CAPACITY, FULLY CHARGED BATTERY IS NOT NEEDED.

    Power on device and immediately once it vibrates press AND hold VOL+ AND VOL- keys simultaneously until you see the white screen with the barcodes (flash mode)

    Connect device to pc using micro usb to usb cable.

    Wait for Windows to finish installing the USB BLDR that installs as HTC Active Sync.

    Run Windows Phone Recovery Tool.

    Select Phone Manufacturer HTC -

    Wait while WPRT searches repositories for available firmware.

    Select the desired file and follow on screen directions.

    I just tried it once again and the firmware is still available.
    result.jpg
    Last edited by Blackwing212; 09-18-2015 at 05:30 PM.
    09-17-2015 10:38 PM
  13. Blackwing212's Avatar
    Just tried once again connecting my HTC 8X on bootloader (flash mode) and after windows recognizes it as a USB BLDR it finished installing the drivers and it shows as HTC Active Sync , then just proceed to open WPRT and even if it says Not found when clicking on HTC it automatically detects the device and searches the repository for available firmware, in my case with the following result:
    result.jpg

    1-Make sure you connect your device while the barcode white screen (flash mode) is selected otherwise it wont work.
    (Press power and once it vibrates immediately press AND hold VOL+ and VOL - keys simultaneously till you see the white barcode screen)
    2-Plug device to PC
    (Wait for Windows Update to install necessary drivers).

    3-Run Windows Phone Recovery Tool

    Hope that helps.
    Last edited by Blackwing212; 09-18-2015 at 08:30 PM.
    09-18-2015 05:21 PM
  14. DarwinPurol's Avatar
    I or we always ended up getting no package on the server message.
    09-18-2015 08:41 PM
  15. Blackwing212's Avatar
    Maybe its carrier related since my device is Telstra Australia branded?
    Maybe its ROM related?
    09-18-2015 08:50 PM
  16. DarwinPurol's Avatar
    I was thinking about the carrier location cause most of the people having problem looks like from north America.
    09-19-2015 04:47 PM
  17. Blackwing212's Avatar
    All I can say is that when I tried the first and second times Windows failed to install the USB BLDR so I ran Windows Update and tried different usb ports and eventually it installed the USB BLDR as HTC Active Sync, however I had previously downloaded off the HTC site the latest HTC Sync Manager setup even though the HTC 8X isnt listed as supported.
    09-19-2015 08:51 PM
  18. mertz3hack's Avatar
    I tried using a VPN to Australia from US but it didn't make a difference finding anything with the recovery tool
    09-20-2015 09:07 PM
  19. Blackwing212's Avatar
    But did Windows recognize your device and installed the driver USB BLDR as HTC Active Sync prior to running WPRT? BTW, my device is an Australian made HTC 8X ,the ROM does not include US English as phone language, I am currently overseas in Argentina and my regional settings set to US.
    After downgrading to 8.1 I tried once again the whole process and it finds the same software to flash so I believe its device model related more than anything. See the screenshot, I have a HTC C625b ...
    09-22-2015 08:17 AM
  20. Peter McNeill1's Avatar
    North American versions seem to be HTC C625a with diff firmware/hardware versions. ie.. my hardware is 0000 and firmware ends at .631
    09-22-2015 12:31 PM
  21. Blackwing212's Avatar
    Good to know Peter, also worth mentioning is that once the 8x is connected and recon by WPRT it listed my device firmware as unknown as you can see in the capture above.
    09-22-2015 10:54 PM
  22. ncbartschi's Avatar
    Good to know Peter, also worth mentioning is that once the 8x is connected and recon by WPRT it listed my device firmware as unknown as you can see in the capture above.
    Just to clarify, my HTC One M8 also shows as having an unknown firmware when I restore it using WPRT. So it's certainly not limited to the 8X.
    09-22-2015 11:36 PM
  23. Blackwing212's Avatar
    What OS were you running prior to restoring it and what OS did you end up with? I had gone from the original W8M to the 8.1 DP where the HTC hub clock/weather live tile didn't work and the "now playing artist" function on the live tile music app was also disabled to the latest W10TP 10536.
    With the downgrade to W8.1 Update those issues were fixed.
    Hope every bit of info helps.
    Last edited by Blackwing212; 09-24-2015 at 07:08 PM.
    09-23-2015 10:02 AM
  24. Pivotgeeks's Avatar
    Huh... still no software package found on the server... wonder how much time it will take for them to fix this.. its been week since i operated a smartphone lol
    09-24-2015 09:32 PM
  25. Kaitlyn Pamela's Avatar
    anyone any luck it bricked my phone....
    09-25-2015 11:29 PM
55 123

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