Anyone Else Hasnt Been Able To Backup Their Phone On Windows 10

Sedp23

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May 6, 2015
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I've been on the preview build since the first one earlier this year and each time I've never been able to make a backup of my phone.

If I flashback to 8.1, I can make a backup of that just fine. But on the preview build of Windows 10. I can't make any backups at all. I've had 2 different phones same problem on 10

Every time I try to make a backup on Windows 10 is says it is backed up, but it's a zero byte size back up and nothing is there when i do a hard reset and try to restore.

I've seen some people have been able to make a backup and restore their backup on windows 10? Is there anything that I'm missing. How do I get my back up to work and back up my Windows 10 mobile?
 

Guzzler3

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My backup's on the current build, I only get partial backups on OneDrive. Even after doing a fresh reset of the phone.
 
Mar 2, 2015
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Strange, just tested whole procedure on my 925 that use for testing purpose only anyway and everything works as it's supposed, back up / hard reset / restore.. I only lost custom tones but it's well known 100536 issue...
 

raycpl

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As long as my pictures get backed up I'm happy... everything else I want to loose since I'm on W10 solely for testing!!! I won't need or want to restore from backup.
 

Sedp23

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My pictures and texts backup fine I'm talking about a backup of my apps and the whole phone it never works it gives me a zero byte size backup that I cant restore from after a hard reset


PH8p09a.jpg
 
Mar 2, 2015
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That's really weird issue, I have no problems on both my devices, 925 & 930, also tested it on friends 640XL and everything is fine over there as well...
 

epmoj

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I have the same problem as Sedp23. Started with build 10572 and 10581 did not fix it. Unlocked Lumia 1520
EDIT: I'll take back a little. Seems that Onedrive app on my phone lost my account info. Entered my account in the Onedrive-app and backup is working now.
 
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