1. Sedp23's Avatar
    I've been on the preview build since the first one earlier this year and each time I've never been able to make a backup of my phone.

    If I flashback to 8.1, I can make a backup of that just fine. But on the preview build of Windows 10. I can't make any backups at all. I've had 2 different phones same problem on 10

    Every time I try to make a backup on Windows 10 is says it is backed up, but it's a zero byte size back up and nothing is there when i do a hard reset and try to restore.

    I've seen some people have been able to make a backup and restore their backup on windows 10? Is there anything that I'm missing. How do I get my back up to work and back up my Windows 10 mobile?
    09-17-2015 10:37 AM
  2. Teo Bartulovic's Avatar
    I have no problems at all, doing it since first build on 925 as well as on 930 nowadays...
    09-18-2015 01:23 PM
  3. Guzzler3's Avatar
    My backup's on the current build, I only get partial backups on OneDrive. Even after doing a fresh reset of the phone.
    09-18-2015 05:01 PM
  4. Teo Bartulovic's Avatar
    Strange, just tested whole procedure on my 925 that use for testing purpose only anyway and everything works as it's supposed, back up / hard reset / restore.. I only lost custom tones but it's well known 100536 issue...
    09-20-2015 01:57 AM
  5. raycpl's Avatar
    As long as my pictures get backed up I'm happy... everything else I want to loose since I'm on W10 solely for testing!!! I won't need or want to restore from backup.
    09-20-2015 02:30 AM
  6. Teo Bartulovic's Avatar
    Pictures sync works seamlessly but it's necessary to enable it from OneDrive app...
    wp_ss_20150920_0007.jpg
    raycpl likes this.
    09-20-2015 02:37 AM
  7. Sedp23's Avatar
    My pictures and texts backup fine I'm talking about a backup of my apps and the whole phone it never works it gives me a zero byte size backup that I cant restore from after a hard reset


    09-20-2015 04:02 PM
  8. Teo Bartulovic's Avatar
    wp_ss_20150921_0004.jpg wp_ss_20150921_0005.jpg

    And here is it as seen on OneDrive ;)
    wp_ss_20150921_0007.png
    Attached Thumbnails wp_ss_20150921_0002.jpg  
    Last edited by Teo Bartulovic; 09-21-2015 at 01:13 AM.
    09-21-2015 12:51 AM
  9. Sedp23's Avatar
    Click image for larger version. 

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    And here is it as seen on OneDrive ;)
    Click image for larger version. 

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ID:	112560


    Wow mines won't do this at all on two different phones. When I check my OneDrive nothing is in there
    09-22-2015 08:41 PM
  10. Teo Bartulovic's Avatar
    That's really weird issue, I have no problems on both my devices, 925 & 930, also tested it on friends 640XL and everything is fine over there as well...
    09-23-2015 12:16 AM
  11. Maurizio Troso's Avatar
    Backup photo and video setting are also in OneDrive Settings, the mobile page online.
    09-23-2015 02:57 AM
  12. Sedp23's Avatar
    Backup photo and video setting are also in OneDrive Settings, the mobile page online.
    There's no device backups online in my OneDrive and my phone won't back my device up
    09-26-2015 02:01 PM
  13. epmoj's Avatar
    I have the same problem as Sedp23. Started with build 10572 and 10581 did not fix it. Unlocked Lumia 1520
    EDIT: I'll take back a little. Seems that Onedrive app on my phone lost my account info. Entered my account in the Onedrive-app and backup is working now.
    Last edited by epmoj; 10-30-2015 at 02:42 AM.
    10-30-2015 01:48 AM

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