1. Menr1Q's Avatar
    So, my phone is running build 10512. My phone reboots every time I power it on after a minute or so and when I try to unlock it, it says that it's locked for security reasons. Well I have put it on charger for at least for two hours like it says, but because it reboots constantly it doesn't work even after the two hours and I have done soft reset after it too. I have tried hard reset with hardware keys but the cogs won't come after pressing the buttons. WPRT is no use as well because it fails after checking anti-theft protection status. Any suggestions?
    09-21-2015 02:33 PM
  2. realwarder's Avatar
    Protect my Windows Phone | Windows Phone How-to (United States)

    Get your unlock key from your account devices and unlock reset protection.
    09-21-2015 02:36 PM
  3. Teo Bartulovic's Avatar
    You should try Nokia Software Updater for Retail 4.3.2
    09-21-2015 02:38 PM
  4. Menr1Q's Avatar
    How do I get it?
    09-21-2015 02:40 PM
  5. Teo Bartulovic's Avatar
    I suggest to avoid those numerous sharing sites and get it dire from Nokia:
    09-21-2015 02:53 PM
  6. Menr1Q's Avatar
    It doesn't seem to recognize my phone.
    09-21-2015 03:04 PM
  7. Menr1Q's Avatar
    And immediately after it recognized it.
    09-21-2015 03:05 PM
  8. Menr1Q's Avatar
    Thank you VERY much, Teo. It worked.
    09-21-2015 03:15 PM

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