1. bkkwp's Avatar
    Hi
    Hoping someone can help me with this strange problem.

    I added my MS account to the phone when setting up from a factory reset. And when I click into Settings - "your account" it has my name and my live email address set up.

    Now when i try and add my Outlook (live) account it says it's already added "account already exisits"

    My Gmail account has added successfully with no issues.

    And because of this issue, I can't add my contacts as well

    Anyone else have this issue?
    10-15-2015 07:38 PM
  2. bkkwp's Avatar
    Resolved -
    Had to reset phone again and set up my MS account. This time my emails/contacts came through.
    10-15-2015 09:26 PM
  3. Prince Pusey's Avatar
    Resolved -
    Had to reset phone again and set up my MS account. This time my emails/contacts came through.
    Did this really work?
    12-13-2015 01:08 AM

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