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  1. Vishnu Prasad2's Avatar
    Installation failed while downgrading from Windows phone 10 to Windows phone 8.1 pls help me, i tried hard reset,restart everything pls help me i tried windows recovery tool it showes an error pls watch screenshot untitled.jpg
    Last edited by Vishnu Prasad2; 10-16-2015 at 12:27 AM.
    10-16-2015 12:01 AM
  2. ammarp88's Avatar
    Use the Window recovery tool
    10-16-2015 12:07 AM
  3. a5cent's Avatar
    You're not giving us enough information to know what's really going on. The WDRT (Windows Device Recovery Tool) should work. I've had instances where it didn't. The tool once attempted to put my L830 into flashing mode, where it remained for about one second after which the L830 did a soft reset. This disconnected the L830 from the PC so I tried again... and again.. and again... always with the same outcome.

    The only workaround I found was to use the NokiaSoftwareUpdaterForRetail_4.3.2.exe instead of the Windows Device Recovery Tool. Try it out.
    10-16-2015 05:17 AM

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