Visual Voicemail

[lowercontrol]

I'm having a problem with setting up my visual voicemail.

When I access the "Voicmail" app, it asks me to put in my password - however the phone number it lists is formatted incorrectly. For an example, lets say my number is 666-555-1234. The voicemail is putting in the "1+" in front of it, so within the app it indicates to put in my password for number (166) 655-51234.

Is this just a preview build issue or is there a setting that's messing up my voicemail number? If I try to put in my password, I'm presented with an error:

"Voicemail error - Data connection not available. Please retry when connection is restored, or call *86"

I'm assuming since its listing the number incorrectly, that has something to do with it. I am a Verizon customer if that makes any difference.

So, is anyone else experiencing this issue?

 

[MikeSo]

Announcing Windows 10 Mobile Insider Preview Build 10572 | Windows Experience Blog

Known issues:
Visual Voicemail sync is broken on some devices. You may need to call your voicemail directly within the Phone app > Settings > Change more settings for Phone > Call Voicemail.

Might be related to that.

 

[ClassicalMood]

My unlocked Lumia 640 under T-Mobile carrier has problem with visual voicemail. It keeps syncing then show "Can't connect". I called T-Mobile and they could not fix it so I temporarily call in to check my voice mail.

 

[rider2040]

My unlocked Lumia 640 under T-Mobile carrier has problem with visual voicemail. It keeps syncing then show "Can't connect". I called T-Mobile and they could not fix it so I temporarily call in to check my voice mail.

I had the same problem on ATT on build 10572. Now that I have updated to 10581, vvm is working correctly.

 

[ClassicalMood]

I try to update the phone but I could not get OS Build: 10581. Please guide me. I am currently OS 10572