1. Gasd Tasd's Avatar
    Hi!

    My friend wanted to install W10 Mobile on his 520 (WP8.1 Denim). I enrolled the device, the update is ready to indstall, but he changed his mind, so he wants to unroll his device. I tried uninstalling the Windows Insider app, but the update still showing up.

    Any suggestion?

    Thanks for your help!
    10-27-2015 02:09 PM
  2. ven07's Avatar
    Factory reset the phone and if that triggers the w10 update, let it go through. Once finished use the windows recovery tool to downgrade back to 8.1
    10-27-2015 02:17 PM
  3. Ma Rio's Avatar
    No other way to cancel it, than hard reseting the device.
    10-27-2015 05:21 PM

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