1. jwinch2's Avatar
    Hey everyone,

    I am stuck on the 0% for the download to the latest update for the fast ring, which came out today. For whatever reason, it will not start to download. I have done a soft reset after the first time, with no improvement.

    I am on a L1520 and have not done the last two fast rings because of having to roll back to 8.1. My understanding, based on the information MS sent out previously in a notification, is that I should not have to have the previous updates to install this one. Is that accurate?

    Any ideas?
    10-29-2015 08:18 PM
  2. pmhgeneral's Avatar
    Ui don't know how long you left it set but it does take some time before moving from 0% about 15 minutes on my phone.
    10-29-2015 08:50 PM
  3. Sedp23's Avatar
    I was stuck all day until I finally did a hard reset and tried it again it took at least 45 min to a hr for the update to download over my LTE connection
    10-29-2015 09:04 PM
  4. Hisham mubarak's Avatar
    Dont close that phone update screen and don't lock your screen just wait and be patient
    pmhgeneral likes this.
    10-29-2015 09:12 PM
  5. jwinch2's Avatar
    Ui don't know how long you left it set but it does take some time before moving from 0% about 15 minutes on my phone.
    I left it sit for pretty long (20 minutes or so) and when I checked the phone, I had an error saying that it was unable to download. I eventually managed to get it done, but not before getting multiple errors.

    Odd.
    pmhgeneral likes this.
    10-29-2015 10:11 PM
  6. pmhgeneral's Avatar
    I left it sit for pretty long (20 minutes or so) and when I checked the phone, I had an error saying that it was unable to download. I eventually managed to get it done, but not before getting multiple errors.
    Every phone is a little different depends on what build your starting from, big issue is not being patient or keeping the phone from going to sleep. Anyway it's great you manage to get done.
    Odd.
    jwinch2 likes this.
    10-30-2015 07:40 AM
  7. rhapdog's Avatar
    I left it sit for pretty long (20 minutes or so) and when I checked the phone, I had an error saying that it was unable to download. I eventually managed to get it done, but not before getting multiple errors.

    Odd.
    I have been getting multiple errors and have been unable to get it installed up to this point because of them. What errors did you receive, if you remember?

    I've gotten, "We can't reach the update server" and Error 0x80246002 so far.
    10-30-2015 07:56 PM
  8. eusty's Avatar
    Had similar issues.....

    Then I hard reset and tried again, now it's stuck on 0%. For those who tell me I need to to patient....... It's been on since last night!

    Maybe back to 8.1 and try again :(
    10-31-2015 05:01 AM
  9. Dolfi's Avatar
    I'm having the exact same problem with my Lumia 930, stuck on 0% and wont move, I left it for hours, hoping that is gonna start but still nothing, Here's a screen shot showing my screen on PHONE UPDATE.
    wp_ss_20151031_0001.jpg

    Please any solution, my phone build is 10.0.10166.0
    Thanks.
    10-31-2015 02:10 PM
  10. eusty's Avatar
    Went back to 8.1 then it installed fine. It's a pain but with doing as 581 is a far better build, I've got in on a 630 and it reminds me of the smoothness of 8.1. I might even put it on my 930 as it seems so good :)
    11-01-2015 01:55 AM
  11. jisto1215's Avatar
    I'm having the exact same problem with my Lumia 930, stuck on 0% and wont move, I left it for hours, hoping that is gonna start but still nothing, Here's a screen shot showing my screen on PHONE UPDATE.
    Click image for larger version. 

Name:	wp_ss_20151031_0001.jpg 
Views:	11 
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ID:	115571

    Please any solution, my phone build is 10.0.10166.0
    Thanks.
    I'm on the same situation .Did you got any fix ?
    11-01-2015 02:14 AM
  12. rhapdog's Avatar
    I was only able to fix mine by doing a hard reset. I didn't have to roll back, but did a hard reset. After the reset, it appeared to be stuck on 0%. I left it for about 30 minutes, and it suddenly went from "Downloading updates 0%" to "Preparing to install 0%".

    The progress bar does indeed lie.
    jisto1215 likes this.
    11-01-2015 05:44 PM
  13. daovan_tiep's Avatar
    eveyone. Update 10.0.581 neet the wifi to update 100%. Not use data sim. And if not update. Use windows recover tool to fash Windows phone 8.1. This 581 version is the batterry on standby mode better than last version.
    11-02-2015 07:53 PM
  14. daovan_tiep's Avatar
    after flash to wp8.1. Go to store down load Windows insider.. Select fast ring. Reboot phone and check update by wifi to down 100%. If success thank me.
    11-02-2015 07:56 PM
  15. daovan_tiep's Avatar
    930 is Ok. No error. 166. 549. 572 can upgrade to 581. Ms fixed upgrade. Needn't go back 8.1.
    11-02-2015 08:02 PM
  16. daovan_tiep's Avatar
    alot of phone to 10.0.581 for power save batterry. 930, 730, 430, 925..etc
    11-02-2015 08:04 PM
  17. jisto1215's Avatar
    I was only able to fix mine by doing a hard reset. I didn't have to roll back, but did a hard reset. After the reset, it appeared to be stuck on 0%. I left it for about 30 minutes, and it suddenly went from "Downloading updates 0%" to "Preparing to install 0%".

    The progress bar does indeed lie.
    were you build 10166?
    11-03-2015 05:01 AM
  18. rhapdog's Avatar
    were you build 10166?
    Nope. I had downgraded to 8.1 first and had a clean reset of WP8.1 Update 2 before attempting to upgrade to 10572. The upgrade to 10581 was directly from 10572, but would not work until I hard reset the 10572 build. I did not initially hard reset after getting 10572 installed, which may have been the issue.
    11-03-2015 11:33 AM
  19. daovan_tiep's Avatar
    you should to flash the phone to Windows phone 8.1 back by Windows recover tool. Install on Pc neet the internet to down update. After flash finished. On phone:
    1. Down Windows insider app.
    2. Conect wifi
    3. Run Windows insider to select is Fast ring. On this. Phone will reboot/seconds or tap reset now.
    4. Go settings/update recover/update.
    During check update must has good wifi to update and install.
    11-03-2015 08:10 PM
  20. daovan_tiep's Avatar
    windows phone 8.1 after flash will up to only 10.0.581 which without 166, 572...
    11-03-2015 08:16 PM

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