1. tpapictures's Avatar
    Firstly, my email notification sound never goes off when I get an email. That's fine, I can live with that. But several times a day, I'd say on average 30 times a day, I get a notification that my Email settings are out of date even though they're fine. I've rechecked them over and over. Has anyone seen this at all? Does anyone know what could be causing it? I've spoken to my server and they claim it's not a problem on their end.

    Thanks!
    11-06-2015 03:25 AM
  2. Chintan Gohel's Avatar
    Maybe remove the account and sync afresh? I mean if you have the internet and time for it.
    tpapictures likes this.
    11-06-2015 03:27 AM
  3. tpapictures's Avatar
    Maybe remove the account and sync afresh? I mean if you have the internet and time for it.
    I'll try that. Thanks.
    11-06-2015 04:30 AM
  4. tpapictures's Avatar
    Ok, I tested this thoroughly yesterday and confirmed it. Putting my personal email server account onto the phone not only causes constant notifications about my account password being out of date, but also causes constant password requests on my desktop with the installed Outlook I use. I took the account off my phone, problem stopped the whole day, put the account back ON my phone and it began again in less than an hour. Can't figure out what this is.
    11-07-2015 03:46 AM
  5. Harrie-S's Avatar
    Ok, I tested this thoroughly yesterday and confirmed it. Putting my personal email server account onto the phone not only causes constant notifications about my account password being out of date, but also causes constant password requests on my desktop with the installed Outlook I use. I took the account off my phone, problem stopped the whole day, put the account back ON my phone and it began again in less than an hour. Can't figure out what this is.
    Could it be that it has something to do with your date/time/time zone Do you use auto date/time or manual and tried to change it. Or maybe region setting of your phone and PC?
    11-07-2015 04:22 AM
  6. Robert Novak1's Avatar
    I find that notifications for e-mail intermittently works like it should....rebooting the phone will fix it for a short time and then it quits again
    11-07-2015 04:49 AM
  7. silentFan's Avatar
    If you are on win 10 insider then u might want to check that under options for each email account you have notifications and sound checked so as to get notifications in time with alerts.
    11-07-2015 05:08 AM
  8. tpapictures's Avatar
    Could it be that it has something to do with your date/time/time zone Do you use auto date/time or manual and tried to change it. Or maybe region setting of your phone and PC?
    Hmm... well that's certainly an interesting idea I hadn't thought of. My desktop is Windows 7 and is set to my location. My phone is set to UK but with my local time so that I can get Cortana in English. Why would the different regions ONLY affect Outlook and nothing else in Windows?
    11-07-2015 06:33 AM
  9. tpapictures's Avatar
    If you are on win 10 insider then u might want to check that under options for each email account you have notifications and sound checked so as to get notifications in time with alerts.
    Those are both fine.
    11-07-2015 06:33 AM
  10. tpapictures's Avatar
    I find that notifications for e-mail intermittently works like it should....rebooting the phone will fix it for a short time and then it quits again
    What's puzzling to me is that the email account being set on my phone is what's causing the problem on Outlook and any other device I have that account set up on. Also, before the 10 Insider Preview this wasn't happening. I'm just afraid that, because so few people use a private email server and most opt for Gmail instead, that this is a bug that won't get any attention and will go unnoticed when they release the final version.
    11-07-2015 06:35 AM
  11. Erik Latranyi's Avatar
    What's puzzling to me is that the email account being set on my phone is what's causing the problem on Outlook and any other device I have that account set up on. Also, before the 10 Insider Preview this wasn't happening. I'm just afraid that, because so few people use a private email server and most opt for Gmail instead, that this is a bug that won't get any attention and will go unnoticed when they release the final version.
    So, I have a Lumia 1520 running 10581. I have the exact same problem, but not a private server, my corporate server.

    I needed to use Advanced Setup to configure the email account since the domain & server do not match my e-mail address.

    For example, my email is erik@Windows.com. But my domain is Central and my email server is mail.central.com.

    This is what is causing the problem with saying account settings are out of date.
    11-07-2015 07:17 AM
  12. tpapictures's Avatar
    For example, my email is erik@Windows.com. But my domain is Central and my email server is mail.central.com.This is what is causing the problem with saying account settings are out of date.
    Hmmm.. so you think if I use the server names that have my domain in them, it will work?
    11-07-2015 08:03 AM
  13. silentFan's Avatar
    What's puzzling to me is that the email account being set on my phone is what's causing the problem on Outlook and any other device I have that account set up on. Also, before the 10 Insider Preview this wasn't happening. I'm just afraid that, because so few people use a private email server and most opt for Gmail instead, that this is a bug that won't get any attention and will go unnoticed when they release the final version.
    I would advise you submit feedback as a problem and not suggestion so that it can be fixed as soon as possible as there are not many users using private servers.
    11-07-2015 09:32 AM
  14. PepperdotNet's Avatar
    I would advise you submit feedback as a problem and not suggestion so that it can be fixed as soon as possible as there are not many users using private servers.
    There are probably more than you think. Private would include any company email servers as well. I'm sure a lot of users get their company email on their phones.
    11-07-2015 09:38 AM
  15. Erik Latranyi's Avatar
    Hmmm.. so you think if I use the server names that have my domain in them, it will work?
    But only if they are the servers that work. You see, for me, I cannot use the server name from my e-mail because it does not work that way. It was not setup that way.
    11-08-2015 06:14 AM
  16. tpapictures's Avatar
    Interesting development... If I DON'T put any automatic sync on my account on my phone, no problems on Windows or on the phone. Very bizarre. Something about syncing with the account causes all these problems.
    11-09-2015 11:03 AM
  17. harihar akhil's Avatar
    I don't have any problems with my mail server setup in wp 10 and windows 10. May be something with settings( ssl, password). Normal imap settings didn't work and started working when configured from advanced settings.
    11-09-2015 11:17 AM
  18. PepperdotNet's Avatar
    Have you mentioned what type of server, and the protocol you're using?

    Some old pop3 servers get picky if more than one device tries to access the same account at the same time. The mailbox is locked to whatever device got there first until it disconnects.
    11-09-2015 11:27 AM
  19. tpapictures's Avatar
    Have you mentioned what type of server, and the protocol you're using?
    This is an imap account with bluehost.
    11-09-2015 11:35 AM
  20. tpapictures's Avatar
    I don't have any problems with my mail server setup in wp 10 and windows 10.
    This is Windows 7, Outlook 2013
    11-09-2015 11:36 AM

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