11-22-2015 08:52 AM
27 12
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  1. pakmul's Avatar
    Where/how to install Cortana in W10M Insider Preview ?

    Thanks,
    Eric.
    11-06-2015 03:24 PM
  2. Zachary Boddy's Avatar
    It's already there. Press the Search button near the bottom of the phone. The key that looks like a magnifying glass.
    pakmul and ven07 like this.
    11-06-2015 07:12 PM
  3. pakmul's Avatar
    The Search button does not work. It used to work when it was in WP8.1. After upgrading to W10M, it stops working. Pressing it does nothing except it vibrates.
    11-06-2015 07:41 PM
  4. mjrtoo's Avatar
    I had the same issue recently, the latest build 10581 seems to have turned off Cortana. Enter Cortana with the direct application, click the hamburger menu, select notebook, select settings, and turn Cortana on.
    11-06-2015 07:49 PM
  5. pakmul's Avatar
    I had the same issue recently, the latest build 10581 seems to have turned off Cortana. Enter Cortana with the direct application, click the hamburger menu, select notebook, select settings, and turn Cortana on.
    What do you mean by "Enter Cortana with the direct application" ? How do I do that ?
    Thanks.
    11-07-2015 11:08 AM
  6. Maurizio Troso's Avatar
    Cortana is always in the same place: or open the search button and tap hamburgher -> Try Cortana, or go in to Apps List -> Cortana
    11-07-2015 11:10 AM
  7. pakmul's Avatar
    Cortana is always in the same place: or open the search button and tap hamburgher -> Try Cortana, or go in to Apps List -> Cortana
    I don't see Cortana in the App List. Am I missing something ?
    11-07-2015 12:15 PM
  8. Zachary Boddy's Avatar
    I don't see Cortana in the App List. Am I missing something ?
    If you're not seeing Cortana look for Search in the All Apps list instead.
    ven07 likes this.
    11-07-2015 01:28 PM
  9. pakmul's Avatar
    If you're not seeing Cortana look for Search in the All Apps list instead.
    It is not in the All Apps list.
    I think Cortana for W10M may not be supported for my device Nokia Lumia 1520 ?
    11-08-2015 04:05 AM
  10. Maurizio Troso's Avatar
    It is not in the All Apps list.
    I think Cortana for W10M may not be supported for my device Nokia Lumia 1520 ?
    Oviously she's supported by all devices. Try looking in Store -> My downloads -> Search updates
    ven07 and pakmul like this.
    11-08-2015 04:07 AM
  11. Zachary Boddy's Avatar
    It is not in the All Apps list.
    I think Cortana for W10M may not be supported for my device Nokia Lumia 1520 ?
    Cortana is supported by ALL Windows Phones. The Lumia 1520 even has more features like "Hey Cortana" where you can simply say "Hey Cortana" without touching your phone and she will respond. Your phone is one of only two to support "Hey Cortana" as far as I know (unless the One M8 does too).
    ven07 and pakmul like this.
    11-08-2015 08:09 AM
  12. pakmul's Avatar
    Cortana is supported by ALL Windows Phones. The Lumia 1520 even has more features like "Hey Cortana" where you can simply say "Hey Cortana" without touching your phone and she will respond. Your phone is one of only two to support "Hey Cortana" as far as I know (unless the One M8 does too).
    I know. It was all working fine as you explained it above when it was in WP8.1. It stops working after upgrading to W10M Insider Preview on my 1520.
    11-08-2015 11:55 AM
  13. Maurizio Troso's Avatar
    Make a backup then a hard reset. One or two hours of patience and wifi and everything will going on
    11-08-2015 12:11 PM
  14. Zachary Boddy's Avatar
    Check for updates in the store first and if there's nothing I suggest a hard reset.
    11-08-2015 04:15 PM
  15. pakmul's Avatar
    Check for updates in the store first and if there's nothing I suggest a hard reset.
    I checked the updates in the store, and also spent more than 3 hours hard-resetting and still Cortana is not available. Very weird !
    11-09-2015 01:57 AM
  16. Zachary Boddy's Avatar
    I checked the updates in the store, and also spent more than 3 hours hard-resetting and still Cortana is not available. Very weird !
    Very strange. What Build are you running?
    11-09-2015 06:29 AM
  17. pakmul's Avatar
    Very strange. What Build are you running?
    Build 10166
    11-09-2015 09:46 AM
  18. Zachary Boddy's Avatar
    Build 10166
    Ah why aren't you running Build 10581...?
    pakmul likes this.
    11-09-2015 04:11 PM
  19. pakmul's Avatar
    Ah why aren't you running Build 10581...?
    That is the Build I got when upgrading from WP8.1 via Windows Insider. When I checked for updates in Phone Update in Settings, it says that my phone is up to date. How do I download and install Build 10581 ?

    Thanks.
    11-09-2015 04:46 PM
  20. NXTwoThou's Avatar
    Go back into Windows Insider and set yourself for the ring you are wanting to use. Then go back into phone update and check for updates. Chances are one of the updates turned off insider builds.
    mjrtoo likes this.
    11-09-2015 05:46 PM
  21. ven07's Avatar
    Eh why didn't anyone ask him if he checked if his phone was set to a region where cortana is available?

    Check if time/date are correct.
    Set region/speech/keyboard to US (Remove the rest for now)
    Soft reset the phone and check if cortana is around

    Btw "hey cortana" wasn't working on the older w10m builds
    11-09-2015 06:19 PM
  22. Kevin Houle1's Avatar
    Eh why didn't anyone ask him if he checked if his phone was set to a region where cortana is available?

    Check if time/date are correct.
    Set region/speech/keyboard to US (Remove the rest for now)
    Soft reset the phone and check if cortana is around

    Btw "hey cortana" wasn't working on the older w10m builds

    I was just going to suggest this. ;)
    ven07 likes this.
    11-09-2015 07:51 PM
  23. pakmul's Avatar
    Upgraded to Build 10581 via Insider Fast Ring, and now Cortana is back.
    Thanks all for the replies and suggestions.
    ven07 likes this.
    11-09-2015 08:53 PM
  24. Zachary Boddy's Avatar
    Upgraded to Build 10581 via Insider Fast Ring, and now Cortana is back.
    Thanks all for the replies and suggestions.
    Hope you enjoy 10581. It's vastly superior to 10166 in pretty much every way.
    pakmul likes this.
    11-10-2015 06:42 AM
  25. mjrtoo's Avatar
    Eh why didn't anyone ask him if he checked if his phone was set to a region where cortana is available?

    Check if time/date are correct.
    Set region/speech/keyboard to US (Remove the rest for now)
    Soft reset the phone and check if cortana is around

    Btw "hey cortana" wasn't working on the older w10m builds
    Because he said it previously worked.
    pakmul likes this.
    11-10-2015 06:51 AM
27 12

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