1. Windows Central Question's Avatar
    Hi,
    I am on WI fast ring. Updated my Lumia 930 to Windows 10 Mobile Build 10581 from 10572. It was getting heated so did a hard reset (clean slate). Now a few problems include-
    1. Cortana not working (India English default), shows cards, but pressing mic doesn't do anything
    2. Speech not working, pressing microphone icon will give "Try Again" in Edge and Text messages.
    3. Double tap to wake is not available as pressing Touch in Extras doesn't do anything.
    4. Thankfully Loudspeaker microphone on Skype is up and running but it's not on Whatsapp and Video recording on Microsoft Camera app and normal phone calls on loud speaker!
    5. Lumia Camera won't load.

    Frustrated, I went to a Microsoft store nearby, the guy said that OS has corrupted and you need to downgrade. I downloaded Windows Device Recovery Tool, and connected L930 to PC via usb and guess what, it's not getting detected. The phone gives a message "Device is charging slowly" even though I am using the same cable that came in the package. Did a soft reset, and the PC detects the phone till Nokia logo is there on the screen, then automatically ejects it when Windows logo flashes. I even disabled "USB selective ejecting" on my PC. But it didn't work

    I have no clue what can be done next. I went to the store again, the guy advised to wait for the next build. :P.
    If anyone has any clues please help.
    11-14-2015 01:09 AM
  2. v535's Avatar
    Have you also download nokia recovery tool because it contains certain drivers such as Lumia BootMgr etc. & may also work on dead phones(haven't tried). Also if you've other usb ports try plugging into those ports.
    Laura Knotek and gpobernardo like this.
    11-14-2015 01:30 AM
  3. WallOfShame's Avatar
    First of all sorry for posting it as Guest, I forgot that I hadn't signed in.
    Have you also download nokia recovery tool because it contains certain drivers such as Lumia BootMgr etc. & may also work on dead phones(haven't tried). Also if you've other usb ports try plugging into those ports.
    I tried on multiple usb ports and on multiple laptops running Windows 10 and Windows 8, but it didn't work.
    Will try Nokia recovery tool and update you. Thanks.
    v535 likes this.
    11-14-2015 01:41 AM
  4. abhirajsoni's Avatar
    Another victim of Lumia 930 microphone problem.
    11-14-2015 02:26 AM
  5. WallOfShame's Avatar
    Will try Nokia recovery tool and update you. Thanks.
    Nokia recovery tool is also not working.
    11-14-2015 03:21 AM
  6. WallOfShame's Avatar
    is it a known issue in india? any fix for it?
    11-14-2015 03:24 AM
  7. abhirajsoni's Avatar
    is it a known issue in india? any fix for it?
    Its a known issue for everywhere. Mic is not working on loudspeaker and video recording etc. Unfortunately no fix yet.
    11-14-2015 03:29 AM
  8. WallOfShame's Avatar
    what about other issues - pc not detecting my phone, cortana, etc.
    11-14-2015 04:03 AM
  9. deepak12345's Avatar
    Hi,
    I am on WI fast ring. Updated my Lumia 930 to Windows 10 Mobile Build 10581 from 10572. It was getting heated so did a hard reset (clean slate). Now a few problems include-
    1. Cortana not working (India English default), shows cards, but pressing mic doesn't do anything
    2. Speech not working, pressing microphone icon will give "Try Again" in Edge and Text messages.
    3. Double tap to wake is not available as pressing Touch in Extras doesn't do anything.
    4. Thankfully Loudspeaker microphone on Skype is up and running but it's not on Whatsapp and Video recording on Microsoft Camera app and normal phone calls on loud speaker!
    5. Lumia Camera won't load.

    Frustrated, I went to a Microsoft store nearby, the guy said that OS has corrupted and you need to downgrade. I downloaded Windows Device Recovery Tool, and connected L930 to PC via usb and guess what, it's not getting detected. The phone gives a message "Device is charging slowly" even though I am using the same cable that came in the package. Did a soft reset, and the PC detects the phone till Nokia logo is there on the screen, then automatically ejects it when Windows logo flashes. I even disabled "USB selective ejecting" on my PC. But it didn't work

    I have no clue what can be done next. I went to the store again, the guy advised to wait for the next build. :P.
    If anyone has any clues please help.
    Hmm wait so Skype was also working on windows 10.??? I saw some pple post that after update to 10581 nothing works except call. I'm also having mic issuse if nothing works except calls ill have to fix it even though service here is bad.I havnt tried insider preview on the 930 yet because its still under warranty. I'm in India :/. But if like u said all these worked for u then it shud work in 10586 maybe it was the problem of build 10581.
    11-19-2015 01:08 AM
  10. WallOfShame's Avatar
    Hmm wait so Skype was also working on windows 10.??? I saw some pple post that after update to 10581 nothing works except call. I'm also having mic issuse if nothing works except calls ill have to fix it even though service here is bad.I havnt tried insider preview on the 930 yet because its still under warranty. I'm in India :/. But if like u said all these worked for u then it shud work in 10586 maybe it was the problem of build 10581.
    Hi Deepak,
    Please read what happened in 10586...as the story continues here ! :P
    deepak12345 likes this.
    11-19-2015 02:30 PM
  11. deepak12345's Avatar
    Hi Deepak,
    Please read what happened in 10586...as the story continues here ! :P
    .


    Did you have the problem with secondary mic? While on 8.1?just want to make sure if tat is wats causing this.
    11-19-2015 06:54 PM
  12. WallOfShame's Avatar
    .


    Did you have the problem with secondary mic? While on 8.1?just want to make sure if tat is wats causing this.
    The bug is partial. On W8.1, my secondary mic's volume is very low, not that it's not working at all. But looks like this defect very peculiar to L930 all over. Actually on 10586, I was able to talk on Skype in loudspeaker mode, so the secondary mic was working then. I am yet to test it on Skype on 8.1.
    11-20-2015 03:16 AM
  13. deepak12345's Avatar
    The bug is partial. On W8.1, my secondary mic's volume is very low, not that it's not working at all. But looks like this defect very peculiar to L930 all over. Actually on 10586, I was able to talk on Skype in loudspeaker mode, so the secondary mic was working then. I am yet to test it on Skype on 8.1.
    Hmm ik its on a lot of 930's and I'm going to give mine for repairs after I heard about wat happens when u upgrade to 10. Maybe when u upgrade to windows 10 the Skype call on speaker uses the main mic and Cortana and all uses the secondary one,just a guess. My mics are also not fully damaged I can hear myself in recorder if I shout at them and I was able to train hey Cortana by shouting near the mic for the third step.
    11-20-2015 07:29 AM
  14. WallOfShame's Avatar
    Hmm ik its on a lot of 930's and I'm going to give mine for repairs after I heard about wat happens when u upgrade to 10. Maybe when u upgrade to windows 10 the Skype call on speaker uses the main mic and Cortana and all uses the secondary one,just a guess. My mics are also not fully damaged I can hear myself in recorder if I shout at them and I was able to train hey Cortana by shouting near the mic for the third step.
    Agreed. Mics are not fully damaged, it's just that something is causing there volume to be set to low. But then they have not given any option through any software to increase the volume of mics.
    11-20-2015 10:47 PM
  15. deepak12345's Avatar
    Agreed. Mics are not fully damaged, it's just that something is causing there volume to be set to low. But then they have not given any option through any software to increase the volume of mics.
    Yea they can do that or maybe just turn of noice cancellation feature when the mocs that record only low volume are used.
    11-21-2015 04:08 AM

Similar Threads

  1. 3000 mAh Charges in 5 minutes to 50%
    By StaticXCC in forum The "Off Topic" Lounge
    Replies: 2
    Last Post: 11-20-2015, 01:14 PM
  2. Which is the best rom for Lumia 930 RM-1045?
    By franco-vela in forum Nokia Lumia 930
    Replies: 13
    Last Post: 11-18-2015, 07:08 PM
  3. Windows Hello behavior changed for the worse after Fall update?
    By bradleyj in forum Microsoft Surface Pro 4
    Replies: 6
    Last Post: 11-14-2015, 05:44 PM
  4. How do I use my Lumia Play to stream?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-14-2015, 10:30 AM
  5. Linked Inbox in WM10, how do you like it?
    By Vlatko Stojanovski in forum Windows 10 Mobile
    Replies: 4
    Last Post: 11-14-2015, 12:46 AM
LINK TO POST COPIED TO CLIPBOARD