[keathkeath]

Hi All,

I have used multiple chargers from multiple manufacturers (including Microsoft's own) but I am still being prompted by this:

Device is charging slowly
To speed up charging, use the charger and cable that came with your device.

But I am using the charger provided by Microsoft (and other chargers as well). I had performed multiple hard resets (around three to four) . Is this hardware related or something?

Thanks for the help!

[Maurizio Troso]

Hi All,

I have used multiple chargers from multiple manufacturers (including Microsoft's own) but I am still being prompted by this:

Device is charging slowly
To speed up charging, use the charger and cable that came with your device.

But I am using the charger provided by Microsoft (and other chargers as well). I had performed multiple hard resets (around three to four) . Is this hardware related or something?

Thanks for the help!

Clean the phone and cable usb with air and retest. Check for connector to be firmly inserted with no lags

[Maurizio Troso]

Hi All,

I have used multiple chargers from multiple manufacturers (including Microsoft's own) but I am still being prompted by this:

Device is charging slowly
To speed up charging, use the charger and cable that came with your device.

But I am using the charger provided by Microsoft (and other chargers as well). I had performed multiple hard resets (around three to four) . Is this hardware related or something?

Thanks for the help!

Clean the phone and cable usb with air and retest. Check for connector to be firmly inserted with no lags

[keathkeath]

Clean the phone and cable usb with air and retest. Check for connector to be firmly inserted with no lags

Sure will do. Thanks!

[Waqar Amin]

hey bro i also noted frequent prompts of this notification but the good news is, you can turn it off.. here is how:

Go to Devices in settings
2. open USB
3. turn off notification if my usb is charging slow

[nailzer]

there are some pretty crap cables out there too, don't expect too much performance from a $1 cable.
Also, the shorter the cable, the quicker the charge

[akshay waghray]

But for me this is a issue...which might get resolved after the official w10m update and firmware

[nailzer]

hey bro i also noted frequent prompts of this notification but the good news is, you can turn it off.. here is how:

Go to Devices in settings
2. open USB
3. turn off notification if my usb is charging slow

Then you would complain of slow charge with no knowledge of why.
Why turn this feature off? The phone is trying to tell you something, so instead of doing something about it, you just tell it to shut up, I don't care ..... go figure

[Banketeshvar Narayan]

Thanks, It helps me and now I am able to charge my phone easily without recursive & irritating notification.

[saurabh7890]

Restart your phone. It worked for me.

[mangesh nerkar]

If you are facing this issue for your mobile with preview build, try removing battery for couple of minutes. This should fix issue for getting low charging notifications.

This worked for me for Lumia 730.

[keathkeath]

Will try. Thank you.

[Evelina Kulcinskaja]

Then you would complain of slow charge with no knowledge of why.
Why turn this feature off? The phone is trying to tell you something, so instead of doing something about it, you just tell it to shut up, I don't care ..... go figure

I am personally really thankful for that advice, as the 'slow charging' notification kept popping up every minute incl. The sound. It did not stop when i checked the suggestions etc. Sometimes it would start doing it in the middle of the night! I have thought of changing phone bc of it, but now I will not need to. I have tried to restart the phone and will try to use compressed air once i can access it.

[Anselm Kersten]

I am personally really thankful for that advice, as the 'slow charging' notification kept popping up every minute incl. The sound. It did not stop when i checked the suggestions etc. Sometimes it would start doing it in the middle of the night! I have thought of changing phone bc of it, but now I will not need to. I have tried to restart the phone and will try to use compressed air once i can access it.

Me too. I charge my phone at home and at work, both using the charger provided with the phone, and I get the same notifications in both cases. I've switched the notifications off.

[LumPhile]

Me too. I charge my phone at home and at work, both using the charger provided with the phone, and I get the same notifications in both cases. I've switched the notifications off.

You could try this:
Remove the battery from the phone
Dip a Q-tip in alcohol/methylated spirit
Use Q-tip to clean battery terminals and charging terminals inside phone
Ensure everything is clean and dry
Replace battery