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11-26-2015 03:43 PM
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  1. anguilla1980's Avatar
    My AT&T 1520 is perfect now. But my AT&T 640 XL and my unbranded 640 dual sim are still the same. Hopefully tomorrow.
    11-20-2015 07:15 PM
  2. Ryujingt3's Avatar
    I have the exact problem. Plus, a new app appeared for update. However, it has no icon when listed as an update in the Store and if you click the retry button or the close button for it Store crashes back to the Start screen.

    Anyone else got this? I have a 640XL.

    Picture of said app:

    http://1drv.ms/219ENTP
    11-20-2015 11:29 PM
  3. Zulfigar's Avatar
    I had this earlier, restarted my phone and tried again and that did the trick for me. Hopefully will for you too.
    11-20-2015 11:56 PM
  4. Ryujingt3's Avatar
    Didn't work for me.

    Funnily enough, many of the apps listed are, apparently not compatible with my device.

    So why try to update them?
    11-21-2015 03:45 AM
  5. msirapian's Avatar
    I have the exact problem. Plus, a new app appeared for update. However, it has no icon when listed as an update in the Store and if you click the retry button or the close button for it Store crashes back to the Start screen.

    Anyone else got this? I have a 640XL.

    Picture of said app:

    http://1drv.ms/219ENTP
    I have the same issue, mate. 5 apps iconless, and store crashes when I try to dismiss them. Soft reset doesn't change anything.

    I believe this will be fixed server side, as it's now ok on 1520, 930 or 830. 640 and 535, though, have still these apps pending.

    The applications ARE compatible, but it's a licence issue. They APPEAR not to be compatible. An evidence: Extras+infos was updated to a W10 M version ("Extras+infos" and not "extra+infos") on previous builds. So that's certain : that app IS for W10M. But the store thinks it's not and it fails to install.

    So wait & see. All 1520 users who reported the problem to be fixed say: it solved by itself. No hard reset etc. required.

    So we just need to wait that it's cleared for 640, 640XL and other devices.
    anguilla1980 likes this.
    11-21-2015 07:31 AM
  6. Ryujingt3's Avatar
    I have the same issue, mate. 5 apps iconless, and store crashes when I try to dismiss them. Soft reset doesn't change anything.

    I believe this will be fixed server side, as it's now ok on 1520, 930 or 830. 640 and 535, though, have still these apps pending.

    The applications ARE compatible, but it's a licence issue. They APPEAR not to be compatible. An evidence: Extras+infos was updated to a W10 M version ("Extras+infos" and not "extra+infos") on previous builds. So that's certain : that app IS for W10M. But the store thinks it's not and it fails to install.

    So wait & see. All 1520 users who reported the problem to be fixed say: it solved by itself. No hard reset etc. required.

    So we just need to wait that it's cleared for 640, 640XL and other devices.
    Thanks for the update. I hope it gets resolved soon.
    11-21-2015 08:45 AM
  7. mdau's Avatar
    Try to change storage of apps to phone instead of sd card, then try to update again
    11-22-2015 01:09 PM
  8. anguilla1980's Avatar
    Try to change storage of apps to phone instead of sd card, then try to update again
    No dice fro me, I don't use an SD card. It's for sure an issue on MS's server side.
    11-22-2015 01:12 PM
  9. ramyZgHR's Avatar
    I had that problem, but it solved itself on day 2 or 3 after W10 install. Give it a time, it should be fine.
    11-22-2015 01:34 PM
  10. msirapian's Avatar
    We all know that, only repeating every other page here: store issue, fixed device by device, 1520, 930 and 830 cleared (maybe other Lumia as well), other will be fixed soon.
    11-22-2015 02:15 PM
  11. msirapian's Avatar
    All the apps on my 830 and 925 (both denim) finally updated (yay!) but on my AT&T branded 640 are still failing. May it has something to with Microsoft Lumias or phones that launched with Update 2 + newer firmware.
    Nope, I still have the issue on my 640 but also on my 535 dual sim. It's just that MS have to clear device-type by device-type the licencing issue on the store. I don't understand why it takes so long. So far, 1520,930,830,735 have been reported to be ok (I should add 925 according to your message).

    640/535 : not yet, and 435 still stuck too according to reports read this morning.
    oblivionnewtonjohn likes this.
    11-23-2015 09:10 AM
  12. msirapian's Avatar
    OK, it's starting to install for 535 (some apps succeeded, and more and more accept to install) \o/
    anguilla1980 likes this.
    11-24-2015 01:29 PM
  13. anguilla1980's Avatar
    Just tried my unbranded 640 after your post:

    Extras & Info, touch, Transfer my Data, Network services, motion data, Rate Your Device, all succeed now. HERE Maps and HERE Drive+ still fail. (BTW, the variation in the caps and no caps on all those titles bug the hell out of me, WTF MS lol)

    EDIT: HERE Drive+ just installed after a reboot. HERE Maps still fails tho.

    EDIT2: HERE Maps now installs as well.

    I'll check my AT&T 640 XL in a few...

    EDIT 3: AT&T 640 XL is good now too.

    Sweet.
    Last edited by anguilla1980; 11-24-2015 at 04:50 PM.
    11-24-2015 01:35 PM
  14. oblivionnewtonjohn's Avatar
    640, all is well. I had to hit Retry a few times, but they're finally done.
    msirapian likes this.
    11-24-2015 02:03 PM
  15. msirapian's Avatar
    Yes, I was about to report that 640 seems to follow, all is well ^_^
    11-24-2015 02:16 PM
  16. anon(3463402)'s Avatar
    Lumia 640 DS is now installing updates regularly.

    Yes, I'm happy. :D
    11-24-2015 04:53 PM
  17. fatclue_98's Avatar
    I mentioned this on another thread, has anybody noticed that WP7 apps in your library are available to download and they actually work? I downloaded Pageonce (bka Check) and Geico even though they're both mothballed and they work.
    11-24-2015 05:00 PM
  18. anon(3463402)'s Avatar
    For some reason My Library currently shows only one item in Apps and only one item in Games. :D
    11-24-2015 05:24 PM
  19. Derausgewanderte's Avatar
    all stuck apps updated today except Extras + Info on my 640XL. It is still the old one which states "software release" at the top where it should read Windows 10 Mobile. There are no updates in the store. When I go the new Extras + Info store link it only offers me to "open" the existing one.
    On my wife's 640XL all is fine and it installed/updated the latest Extras + Info. When I compare all the segment version #s on mine are indeed from the old build.

    I rebooted, soft reset and retried the store app but nothing works.
    odd, not sure what else to do about it other than a hard reset. Phone runs perfectly fine otherwise, so I don't feel like doing a hard reset at the moment.
    11-24-2015 09:26 PM
  20. nailzer's Avatar
    We all know that, only repeating every other page here: store issue, fixed device by device, 1520, 930 and 830 cleared (maybe other Lumia as well), other will be fixed soon.
    1020 updated everything today
    11-25-2015 02:08 AM
  21. Maurizio Troso's Avatar
    Re-hard reset my 520 for refreshing smoothness, 52 successfully updated apps in less than an hour. New World Record.
    11-25-2015 02:35 AM
  22. Ackhmed's Avatar
    I can confirm that uninstalling Lumia Moments solve the Microsoft Photos plug-in continuous / endless update.
    640XL and 930
    11-25-2015 03:30 AM
  23. Ryujingt3's Avatar
    On my 640XL all my apps finally updated. Excellent.
    11-25-2015 09:02 AM
  24. Captain_Eric's Avatar
    Motion Data, Motion, Glance, and Hey Cortina, all finally downloaded, but DO NOT FUNCTION on my 1520.3. Grr.
    11-25-2015 09:23 AM
  25. nycny's Avatar
    How is everyone getting rid of the app update reminders for the apps that fail to update?

    I just installed the latest build on my 640 XL and did a hard reset, no restore, and there are like almost a dozen apps that say they have updates but fail to install. I click the X to remove them, but when I check for updates again they just come back and fail again.

    I also have this issue on my 1520 after going to 10586 and doing a hard reset.
    When I llooked in storage, some of the apps I had moved to the SD card. When they were moved back to device they were able to update.
    11-25-2015 11:07 AM
53 123

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