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  1. halflifecrysis's Avatar
    Same issue as I am reading with the 950 owners.

    1. Phone is hot
    2. All app installs are pending because this update it holding them up
    3. Battery draining quickly
    4. Stays at 0% for 10 minutes and then I get a low storage warning with over 24 gigs free
    5. While plugged in turning off the phone it turns back on non-stop trying to do the update.

    This all started when I got home, plugged it in to charge connected to wi-fi and I made the mistake of "check for updates".....
    Last edited by halflifecrysis; 12-12-2015 at 10:30 PM.
    12-11-2015 09:44 PM
  2. boltman2013's Avatar
    Hard reset time
    12-11-2015 11:34 PM
  3. halflifecrysis's Avatar
    *SOLVED* Using Lumia 1520

    1. Restore the phone via the built in restore feature in settings *edited (took 40 minutes to get back to where I was 2 days ago)
    2. Reinstall/Install Windows Insider Preview App
    3. Enroll in fast updates
    4. Restart phone and check for updates
    5. Install update (specific for insiders) *edited


    So far so good......
    Last edited by halflifecrysis; 12-12-2015 at 10:31 PM.
    12-12-2015 01:59 PM
  4. Anthony199's Avatar
    Hey man! having exactly the same issues.
    Phone has been hot for around two days (not all the time), and store updates not even downloading.
    Check for updates and started downloading, but it has been stuck at 0% for like 10 mins now and i have a really good connection.
    Battery is draining like crazy.

    What do you mean by "1. Restore the phone via on board software "?

    Is this going to solve my problems?
    halflifecrysis likes this.
    12-12-2015 05:38 PM
  5. halflifecrysis's Avatar
    There is an option in settings to restore the phone. That was step 1.

    It is located under settings >system>about.
    Last edited by halflifecrysis; 12-12-2015 at 10:33 PM.
    Anthony199 likes this.
    12-12-2015 08:22 PM
  6. Nokia930usr's Avatar
    or just restart the phone .
    12-12-2015 09:01 PM
  7. purefire21's Avatar
    No one would have any problems if you update the one fresh with out the back up files
    JohnStrk likes this.
    12-12-2015 09:07 PM
  8. halflifecrysis's Avatar
    Restarting the phone did nothing in regards to these steps. In my case I had to restore because all downloads (including insider app) were halted and stuck pending from the botched push of .29. I can only speak to the steps that worked for me after hours of frustration.

    The problem was not anything the end user did wrong. The problem for some was we had 8.1 devices upgraded to 10 version XXXX.11 through insider. In my case I un-enrolled later. Then MS pushed the update to my device as is if I had a 950xl.

    That push caused all the issues, leading to me to finally restore my device, but using the OEM restore feature (in settings) still kept me on 10 version XXXX.11 so it was not like I rolled back to 8.1. Anyway I then reinstalled insider app, re-enrolled for fast updates. THEN the update read "XXXX.29 preview". So indeed a different push for insider versions of 10.

    So my steps above are just a cut to the chase "lets get it done" approach. From start to finish from restore to .29 preview build being installed was about 70 minutes.

    The only thing I can't speak to is how battery life is going to be.
    Last edited by halflifecrysis; 12-12-2015 at 10:37 PM.
    12-12-2015 10:21 PM
  9. Anthony199's Avatar
    The download just went on, and after installation, i did a phone reset :) Everything seems to work fine again.
    12-13-2015 12:04 AM
  10. ffontan's Avatar
    How is the phone doing on 10586.29 after a few days? How's battery life?
    12-17-2015 12:56 PM
  11. Deon Nottle's Avatar
    This problem is still happening to me. I've hard reset it 4 times to get updates. May update is stuck again....
    05-22-2016 04:16 AM

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