1. manus31's Avatar
    I've recently found a need to start using my mobile data on my phone.Im on build .36 but can't get it working

    .I have data connection on
    Highest connection speed 4g
    I allow mobile data within data usage

    I've tried toggling off WiFi and setting mobile data on in action centre

    Is there an issue with this build or w10 in general ?

    I Tried hard reset last night but still a problem at work today
    12-30-2015 03:16 PM
  2. MP3Mike's Avatar
    Are you sure your provider has enabled mobile data for your SIM?
    12-30-2015 04:26 PM
  3. manus31's Avatar
    Are you sure your provider has enabled mobile data for your SIM?
    I'm pretty sure it is.They never had any problem with charging me in the past when I accidently used it.I just subscribed for a 1 gig add on two days ago,so maybe I'll get on to their customer support tomorrow just to check
    12-30-2015 05:40 PM
  4. MP3Mike's Avatar
    Barring that check that your "Internet APN" settings are correct for your provider. (I had a horrible problem with data, and battery life, with Ting until I got the settings correct.)
    manus31 likes this.
    12-30-2015 06:06 PM
  5. manus31's Avatar
    Barring that check that your "Internet APN" settings are correct for your provider. (I had a horrible problem with data, and battery life, with Ting until I got the settings correct.)
    Thanks,yea.that was the issue.
    Chintan Gohel and MP3Mike like this.
    12-31-2015 03:37 AM
  6. MP3Mike's Avatar
    Glad you got it working! I wish more providers had their system setup to automatically push the correct settings to Windows Phone/Windows 10 Mobile.
    12-31-2015 10:52 AM

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