1. hurkanasmaci's Avatar
    VPN simply doesn't work. I've tried soft reset and hard reset. I've used different VPN apps, protocols and providers, still not working. Also, I'm %100 sure that I am using the correct information and setup procedures. I'm using a Lumia 1520 on build 10586.36. I kind of need a solution urgently because I will be going on a domestic trip and there are more than several blocked sites I frequently use. So, any suggestions would be awesome guys!
    Ezam Kianinejad likes this.
    01-02-2016 04:24 PM
  2. nadroj915's Avatar
    I'm also having HUGE issues with this. I'm in China - so a lot of things are blocked. My VPN service provider (Astrill) has not yet made an app for Windows Phone (which would probably be the best solution). Until then, I have tried all the methods (IKEv2, L2TP, PPTP, etc), and NOTHING will connect. I was told by Astrill that I would have to download AnyConnect from my app store and use that to connect. I did that - it still doesn't work. I'm really not sure what to do, and it would be really nice to be able to use my Facebook app on my new Lumia 950XL. The current error code I'm getting is an error code 868
    01-06-2016 07:02 AM
  3. hurkanasmaci's Avatar
    Hi! Can you please share the error you are getting?
    No error code, the vpn settings show that I'm connected but in reality I'm not.
    01-07-2016 09:19 PM
  4. anon9776305's Avatar
    I am using Private Internet Access without any issues on L950.
    01-07-2016 09:34 PM
  5. Laurence_Leong's Avatar
    you can Try to use "Hotspot Shield"..Its free and simple with just a click...There you go VPN.
    01-08-2016 08:28 AM
  6. NOOB4LIFE's Avatar
    you can Try to use "Hotspot Shield"..Its free and simple with just a click...There you go VPN.
    Even that doesn't work with wm10
    01-14-2016 06:53 AM
  7. Laurence_Leong's Avatar
    Even that doesn't work with wm10
    It work for me, just sometimes took me a few attempt to make it work
    01-19-2016 12:50 AM
  8. NOOB4LIFE's Avatar
    It work for me, just sometimes took me a few attempt to make it work
    Mine shows enabling protection for few seconds and then again goes back to " your protection is disabled"
    01-26-2016 07:19 AM
  9. nadroj915's Avatar
    Error 868 occurs if DNS doesn't resolve. Please change your Lumia Wifi DNS manually to 8.8.8.8 208.67.222.222
    And what about error code 800?
    02-08-2016 10:01 PM
  10. Brian Connaughton's Avatar
    ditto . . . exact same problem 4 me 2
    07-03-2016 09:53 AM
  11. Ezam Kianinejad's Avatar
    I have also the same problem on Lumia 950XL dual sim.
    11-14-2016 04:08 AM
  12. NicolasKR's Avatar
    Fails since months with my organisation vpn with anyconnect pulse secure and the built in Microsoft app. I get error code 602 and 800.

    I have given up trying to use Vpn on mobile...
    11-17-2016 09:16 PM
  13. terra's Avatar
    having similar issues, using hidemyass. no matter what i try, or what the hma support recommended, just doesn't work.

    VPN in windows 10 mobile is broken!
    11-30-2016 01:40 PM
  14. jsooney's Avatar
    It works ok on my 950XL, but I'm just connecting to a remote network configured by me and running RDP, so it's probably not the same as people trying to use VPN services to stay anonymous. It was broken for a while but one of the newer versions fixed it.
    12-01-2016 08:00 PM
  15. gustks's Avatar
    Hi,
    I have a Lumia 930 WP10, updated.
    The VPN service I'm using don't have an app for windows phone (what a surprise!), I had to add the servers manually. It works fine, i have no problem with connection, but it doesn't keep connected when my phone is blocked. After a few minutes, it disconnects. I tried (and i'm still trying) many servers, configurations, but can't make it work.
    12-05-2016 12:23 PM
  16. garabed kalayjian's Avatar
    Hot spot also not working !!]
    02-15-2017 09:26 AM
  17. Ryujingt3's Avatar
    I know this is not entirely on topic, but, what VPN apps actually work on W10M? I've been after one for a while.
    Captain_Eric likes this.
    02-16-2017 10:45 PM
  18. Waleed Akbar's Avatar
    Hi! Can you please share the error you are getting?
    Error code in my mobile is 789
    02-18-2017 10:38 PM
  19. Abdi Wibowo's Avatar
    Error code in my mobile is 789
    Same problem..
    09-15-2017 02:30 AM

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