1. Matheo0986's Avatar
    Hi,
    I noticed it on Lumia 820 which was reset to factory defaults after 10586.63 installation. When clicking configure Skype in the universal messaging app the phone hangs and restarts after 1-2sec.
    It happens always when trying to setup Skype.
    Does anyone have this issue also? or better yet, is there a way to resolve this?
    01-13-2016 01:58 AM
  2. Maurizio Troso's Avatar
    Hi,
    I noticed it on Lumia 820 which was reset to factory defaults after 10586.63 installation. When clicking configure Skype in the universal messaging app the phone hangs and restarts after 1-2sec.
    It happens always when trying to setup Skype.
    Does anyone have this issue also? or better yet, is there a way to resolve this?
    Uninstall skype and skype video
    01-13-2016 02:52 AM
  3. frav's Avatar
    Hi,
    I noticed it on Lumia 820 which was reset to factory defaults after 10586.63 installation. When clicking configure Skype in the universal messaging app the phone hangs and restarts after 1-2sec.
    It happens always when trying to setup Skype.
    Does anyone have this issue also? or better yet, is there a way to resolve this?
    Matheo, I have got the same problem on my L820. Now on 10586.107 , upgraded from factory reset 10586.71.

    "Skype Video" is not possibel to uninstall.

    Anyone found a workaround or so for this problem?
    02-22-2016 03:44 AM
  4. Maurizio Troso's Avatar
    Matheo, I have got the same problem on my L820. Now on 10586.107 , upgraded from factory reset 10586.71.

    "Skype Video" is not possibel to uninstall.

    Anyone found a workaround or so for this problem?
    I notice that's impossibile to uninstall it as before. Enter Skype VIDEO, settings, log out. So, Messages can work normally with sms as before
    02-22-2016 05:09 AM
  5. frav's Avatar
    The problem is that as fast as you "touch" anything related to "Skype Video" the L820 reboots.
    02-22-2016 07:59 AM
  6. frav's Avatar
    I got an "Messaging & Skype" app update today. But still the same issue on the L820.
    02-24-2016 04:14 AM
  7. frav's Avatar
    I today did an factory reset of the L820 with 10586.107 . The Skype Video problem is still there.
    02-27-2016 12:58 PM

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