01-30-2016 11:50 AM
47 12
tools
  1. Mad Cabbie's Avatar
    Had this pop up whilst checking for anything important. Download zips across to 100%, then goes as far as 2% prep for install, then the dreaded date/time error. Tried allsorts and still no joy. Hard / soft resets, change time / date to manual then back to auto. Un/re-install insider....

    Am I missing something obvious?
    aximtreo likes this.
    01-28-2016 05:00 PM
  2. Deanig_12's Avatar
    what error are you getting?
    01-28-2016 06:46 PM
  3. Lojik Supreme's Avatar
    Dude me too! I just got my 950 today, and I've been trying to update it to match the build # on my 640 before I restore my backup to it. Here's the error msg. I'm still researching....
    wp_ss_20160128_0002_edited.jpg
    Attached Thumbnails wp_ss_20160128_0002.jpg  
    01-28-2016 07:41 PM
  4. Mad Cabbie's Avatar
    what error are you getting?
    No error 'code', just 'we cant install because there is a problem with your time and date settings'
    01-29-2016 01:55 AM
  5. Maurizio Troso's Avatar
    No error 'code', just 'we cant install because there is a problem with your time and date settings'
    In Clock, disable Automatic upodate settings and insert manually date, time and fuse.
    When finished, set it again in Automatic
    01-29-2016 02:01 AM
  6. Mad Cabbie's Avatar
    In Clock, disable Automatic upodate settings and insert manually date, time and fuse.
    When finished, set it again in Automatic
    Tried that a couple of times. I guess one more won't help as it's a new day :)
    01-29-2016 04:15 AM
  7. Mad Cabbie's Avatar
    No joy. :(
    01-29-2016 05:11 AM
  8. Deanig_12's Avatar
    Have your tried setting your dates back/forward?
    01-29-2016 06:31 AM
  9. Deanig_12's Avatar
    No joy. :(
    And try keep automatic off
    01-29-2016 06:35 AM
  10. Maurizio Troso's Avatar
    Had this pop up whilst checking for anything important. Download zips across to 100%, then goes as far as 2% prep for install, then the dreaded date/time error. Tried allsorts and still no joy. Hard / soft resets, change time / date to manual then back to auto. Un/re-install insider....

    Am I missing something obvious?
    Logout and login Insider. I've not anymore to suggest...
    01-29-2016 07:47 AM
  11. killllerman's Avatar
    Same error for me :(
    Any suggestions ???
    01-29-2016 08:10 AM
  12. killllerman's Avatar
    you find the solution ??? i have the same problem :(
    01-29-2016 08:17 AM
  13. Mad Cabbie's Avatar
    you find the solution ??? i have the same problem :(
    Short answer" No.

    Niggly tthings like this and my ongoing issue with Cortana live tile, along with the autocorrect adding an extra letter when typing (see above - things), and auto correct stopping, it would appear that, despite how much I like 10m, 8.1 will be making an appearance. Trouble is, it looks like it was designed using crayons and a ruler.
    01-29-2016 08:52 AM
  14. Daneyul's Avatar
    Same "problem with the date and time information" error here. All previous updates went fine, until 10.0.10586.63. Lumia 925. Multiple attempts yesterday and today--same error. Reset phone. Same error. Manual date and time and timezone, same error. Bumped time up an hour, back an hour. Same error. Tried my home WiFi connection, and the one at my work. Same thing. Meanwhile, my wife's 925 updated fine to this build.

    Anyone have any ideas on what to try? What date and time information is it talking about?
    01-29-2016 10:31 AM
  15. Deanig_12's Avatar
    Same "problem with the date and time information" error here. All previous updates went fine, until 10.0.10586.63. Lumia 925. Multiple attempts yesterday and today--same error. Reset phone. Same error. Manual date and time and timezone, same error. Bumped time up an hour, back an hour. Same error. Tried my home WiFi connection, and the one at my work. Same thing. Meanwhile, my wife's 925 updated fine to this build.

    Anyone have any ideas on what to try? What date and time information is it talking about?
    Have you tried changing the year? Maybe worth a go
    01-29-2016 10:32 AM
  16. killllerman's Avatar
    Changing the year doesn't work :(
    01-29-2016 10:39 AM
  17. Deanig_12's Avatar
    Bummer :/ a wonder what causing it all then hmm
    01-29-2016 11:12 AM
  18. killllerman's Avatar
    I made this change and it's working !!!!!!!
    I set date : 01 January 2016
    Deanig_12 likes this.
    01-29-2016 11:16 AM
  19. Deanig_12's Avatar
    Same "problem with the date and time information" error here. All previous updates went fine, until 10.0.10586.63. Lumia 925. Multiple attempts yesterday and today--same error. Reset phone. Same error. Manual date and time and timezone, same error. Bumped time up an hour, back an hour. Same error. Tried my home WiFi connection, and the one at my work. Same thing. Meanwhile, my wife's 925 updated fine to this build.

    Anyone have any ideas on what to try? What date and time information is it talking about?
    Look at this thread its working:)
    01-29-2016 11:21 AM
  20. Deanig_12's Avatar
    I made this change and it's working !!!!!!!
    I set date : 01 January 2016
    Yay can you screen shot it please so we can show other device users
    01-29-2016 11:22 AM
  21. Adam McVeigh's Avatar
    So glad I found this thread. I've lost around 4 hours of my day pulling my hair out.
    01-29-2016 11:25 AM
  22. Deanig_12's Avatar
    So glad I found this thread. I've lost around 4 hours of my day pulling my hair out.
    Has it worked for you? :) if so have you got any screen shots?
    01-29-2016 11:29 AM
  23. Maurizio Troso's Avatar
    I made this change and it's working !!!!!!!
    I set date : 01 January 2016


    It remins me "Galactical Guide for HitchHikers"

    The answer is 42, anyway
    01-29-2016 11:35 AM
  24. killllerman's Avatar
    Mmmmmmm my phone is in 10586.63
    Weird!!! It's not the last build !!!????
    And my phone indicate he have no software update disponible!!??
    01-29-2016 11:36 AM
  25. Maurizio Troso's Avatar
    Mmmmmmm my phone is in 10586.63
    Weird!!! It's not the last build !!!????
    And my phone indicate he have no software update disponible!!??
    Sure it's the last
    01-29-2016 11:37 AM
47 12

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