1. Mad Cabbie's Avatar
    Is it me or is this a known issue. Every time I open anything to do with MS, I keep getting asked to sign in then go through the fiasco of codes. I have been using Cortana all day, and tonight I have to go through the sign in stuff. My outlook account keeps needing to be fixed although I use it all the time, store also needs passwords and code.

    Just me or others? I did hard reset after install, I always do out of habit, and I have rolled back and re-installed. This along with the time keep dropping back an hour, makes this build a step back from .63.
    02-06-2016 07:20 PM
  2. cincykid76's Avatar
    You're not alone.... I've been dealing with this on my 1020 and 1520. I also did fresh installs and reset after dl... Hopefully someone can shed some light. I reached out to MS via online chat and they pretty much told me I'm not running official software/firmware on an approved device so they refused to help or answer any questions. I was infuriated!!!!
    02-06-2016 10:13 PM
  3. Maurizio Troso's Avatar
    You're not alone.... I've been dealing with this on my 1020 and 1520. I also did fresh installs and reset after dl... Hopefully someone can shed some light. I reached out to MS via online chat and they pretty much told me I'm not running official software/firmware on an approved device so they refused to help or answer any questions. I was infuriated!!!!
    You can't ask MS helpdesk asking for a insider s.o. on a 8.1 phone!!!.
    That's the same policy of Toshiba, HP, Acer, etc. official assistance (if you upgrade to 10 a 8.1 pc still under warranty, they only ask to restore back)

    Did you tried logging out and log in?
    02-07-2016 02:54 AM
  4. Mad Cabbie's Avatar
    I've asked them before about Cortana and they were very helpful. Didn't sort the issues of the huge step back that is Cortana.
    02-07-2016 04:16 AM
  5. charlatan1978's Avatar
    All we can do as Insiders is report the issue in the feedback app.
    02-07-2016 04:32 AM
  6. Mad Cabbie's Avatar
    Started happening again.....
    02-09-2016 07:42 AM

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