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03-25-2016 09:12 PM
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  1. pjhenry1216's Avatar
    On *.107 I was doing pretty good. Everything seemed to be fine. I moved to *.1002 and its been horrible. First, I only upgraded (didn't reset or anything). I was getting random points where the phone would just simply freeze and I'd have to do a reset (just hold the power button down til it restarted). It happened a couple times so I was like, lets do a reset. So I did a factory reset, did *not* restore anything from backup. The freezes still occur and worse, after one of these freezes and restarts, I couldn't get a start screen. It just said "Loading..." indefinitely and the action center wouldn't even open. I'd scroll it down and it'd disappear before it would even fully open. Glance wouldn't work either, though I could lock and unlock the phone normally. I did a clean reboot (because the power button was responsive, as was the touch screen to slide the power down) and that did not alleviate the problem. I had to do a force reboot (hold down the power button til it restarts) and that caused it to reboot into a usable state. Is anyone else having similar issues with this build?

    Also, on a separate note, what is the correct terminology for various types of rebooting and resetting. I know people say things like soft reset, hard reset ,etc. but what means what. Like, when I hold down the power button to force it to restart, is that a soft reset? If i do a factory reset, is that a hard reset? Just curious.

    Edit: What's the latest firmware version for the Lumia 950XL Dual Sim US Unlocked variant? I have 01078.00027.15506.02005. If I don't have the latest, i'm wondering if that could be a cause possibly.
    02-24-2016 07:00 AM
  2. pickettd's Avatar
    Also, on a separate note, what is the correct terminology for various types of rebooting and resetting. I know people say things like soft reset, hard reset ,etc. but what means what. Like, when I hold down the power button to force it to restart, is that a soft reset? If i do a factory reset, is that a hard reset? Just curious.

    Edit: What's the latest firmware version for the Lumia 950XL Dual Sim US Unlocked variant? I have 01078.00027.15506.02005. If I don't have the latest, i'm wondering if that could be a cause possibly.
    For Microsoft phones there are 2 main resets.
    Soft reset = hold in the power and volume-up buttons at the same time for roughly 10 seconds. A soft reset doesn't delete anything from the device. It simply provides a means to resetting the device that's frozen.
    Hard reset = Also known as factory reset. Reset your phone to the factory shipped state, erasing all settings, downloaded apps and data. This can be done by either going through the operating system menu or using combo "down volume/power/camera button"
    Last edited by pickettd; 02-25-2016 at 05:08 AM.
    02-24-2016 08:06 AM
  3. Justin Reed8's Avatar
    I'm going to be lazy and not read all the comments to see if anyone else is having theses issues.
    1. Phone locked up yesterday where I couldn't get it to let me in. It was working still, but I couldn't get to the lock screen.
    2. Iris scanning just doesn't even try. This is fixed by a soft reset, but still really annoying that it just stops working over night.

    I'm on a 950 with At&t and the fast ring.
    02-24-2016 09:55 AM
  4. Genio88's Avatar
    Hello there, i got this preview update the day it was available on my Lumia 950XL, so far it looks smooth overall, though lately i found a few bugs:
    -I'm no more able to change ringtone, going into settings-personalization-sounds when you touch the ringtone you have it should open a window with all the ringtones available, though now when i touch there it does nothing and after a few seconds settings app crashes sending me back to the phone home
    -Groove stops playing songs after a while, i use to work-out listening to a playlist of songs i've got saved on my phone, though now after a few songs played it just stops and won't start the next song, and i have to restart the phone to have Groove work.
    -That's really a small issue but now when i open the camera app or i switch from camera to video recorder the screen flashes for a instant.
    Also last night the phone completely froze while i was on What's App, touch screen or power button weren't responding, and after a few seconds it just restarted on its own, though it happened just once so far.
    So anybody else is having these issues on 950XL? Could someone with the same phone tell me at least if you have the same issue trying to change the ringtone? I already did a soft reset but i'd rather avoid the hard reset...
    02-24-2016 11:08 AM
  5. Duke178's Avatar
    I also have the same issue with groove, camera app and phone regularly freezing. It all seems a common theme with most on this thread.
    02-24-2016 11:23 AM
  6. pjhenry1216's Avatar
    For Microsoft phones there are 2 main resets.
    Soft reset = hold in the power and volume-down buttons at the same time for roughly 10 seconds. A soft reset doesn't delete anything from the device. It simply provides a means to resetting the device that's frozen.
    Hard reset = Also known as factory reset. Reset your phone to the factory shipped state, erasing all settings, downloaded apps and data. This can be done by either going through the operating system menu or using combo "down volume/power/camera button"
    I've noticed a lot of people saying volume-down plus power button... that just opens windows feedback for me. if i just hold the power button down by itself for 10-15 seconds, it'll restart for me. is that a setting somewhere? is that normal?
    02-24-2016 11:51 AM
  7. Maurizio Troso's Avatar
    I've noticed a lot of people saying volume-down plus power button... that just opens windows feedback for me. if i just hold the power button down by itself for 10-15 seconds, it'll restart for me. is that a setting somewhere? is that normal?
    Hold vol down + power for 10 / 15 secs till screen goes black, despite feedback poppin up. Then release keys, and you'ill feel phone vibrate. That's the only lumia soft reset. Check official Lumia user manuals / blogs
    02-24-2016 11:55 AM
  8. StephenWagner7's Avatar
    Hold vol down + power for 10 / 15 secs till screen goes black, despite feedback poppin up. Then release keys, and you'ill feel phone vibrate. That's the only lumia soft reset. Check official Lumia user manuals / blogs
    And just to chime in... If you only momentarily press "Volume Down + Power", this actually is the hotkey for submitting a screenshot to Windows Feedback.
    02-24-2016 12:38 PM
  9. Changaizee's Avatar
    I have a L1520 but I've been following this thread to see how this new build is going, i had come across this thread on XDA to put 14267 on older Lumia phones, so i have been going thru comments to see if i should give it a try or not, but hey! its a preview build and for fast ring and as Gabe said fast ring builds are likely to have more bugs than any, so i did the tweaking and downloaded and installed on top of 10586.107, with NO issues at all. and guess what!, i have none of the issues that ppl with 950/XL are facing the is working as great as it was on .107 and the new features are awesome edge seems more improved, i got the long awaited 3G only feature back. there overall feel of the OS seems smoother than .107.
    Chintan Gohel likes this.
    02-24-2016 12:43 PM
  10. pjhenry1216's Avatar
    Hold vol down + power for 10 / 15 secs till screen goes black, despite feedback poppin up. Then release keys, and you'ill feel phone vibrate. That's the only lumia soft reset. Check official Lumia user manuals / blogs
    Does anyone else have success just holding power down though? I've never had to hold down the volume button for a reset though. I'm just wondering if its just me or if everyone out there is holding down an extra button they don't have to...
    02-24-2016 01:46 PM
  11. StephenWagner7's Avatar
    Does anyone else have success just holding power down though? I've never had to hold down the volume button for a reset though. I'm just wondering if its just me or if everyone out there is holding down an extra button they don't have to...
    In order to do a soft-reset, you are required to press both buttons and hold, lol...

    I have seen instances where apps freeze (or the OS freezes) and recovers after 10-15-20 seconds, that might be what you are experiencing... I've noticed a few other things on the OS that lead me to believe there's watchdog timers on certian events that kill processes and try to recover.

    It could just be your timing :P
    02-24-2016 01:55 PM
  12. hardywang's Avatar
    Serious security flaw after I upgraded to .1004.

    My lock screen setting is that I must log in (iris scan or PIN) every time from lock screen. But now, I just press the power button I can see my home screen directly!
    02-24-2016 04:11 PM
  13. anon(3463402)'s Avatar
    They released Windows 10 Mobile preview build 14267.1004 with some fixes.

    It's available for Lumia 950, 950 XL, 650, 550, Xiaomi Mi4, and Alcatel OneTouch Fierce XL only. Other users must wait for official W10M upgrade first to be able to receive new builds.

    We'll add support for more devices once they have Windows 10 officially released to them.
    And we'll probably get W10M officially when they release Lumia 2050 Pro with Windows 11 Mobile Premium.
    Chintan Gohel likes this.
    02-24-2016 04:48 PM
  14. camptime's Avatar
    Had the issue power button fails to wake the phone after 3 soft resets it seems to be working now but this update killed my SD card. Phone tells me to replace my SanDisk extreme card that's worked since I put it in my phone mid December. :/
    02-24-2016 07:16 PM
  15. Maurizio Troso's Avatar
    Had the issue power button fails to wake the phone after 3 soft resets it seems to be working now but this update killed my SD card. Phone tells me to replace my SanDisk extreme card that's worked since I put it in my phone mid December. :/
    Put card in a laptop sd card reader and start windows long check
    02-25-2016 03:57 AM
  16. pickettd's Avatar
    I've noticed a lot of people saying volume-down plus power button... that just opens windows feedback for me. if i just hold the power button down by itself for 10-15 seconds, it'll restart for me. is that a setting somewhere? is that normal?
    Yes you're right. I meant power and volume-up button
    02-25-2016 05:06 AM
  17. Ryujingt3's Avatar
    I have noticed that my phone will occasionally freeze, buttons are unresponsive and it just restarts itself. It is also getting more heated up and the battery drains far quicker too. No firmware update for the 950XL here in Thailand either.
    zei20t likes this.
    02-25-2016 08:24 AM
  18. Hans Krause's Avatar
    Lumia 550, Windows 10 Mobile preview build 14267.1004. Seems great so far. No issues.
    02-25-2016 09:00 AM
  19. midnightfrolic's Avatar
    Had the issue power button fails to wake the phone after 3 soft resets it seems to be working now but this update killed my SD card. Phone tells me to replace my SanDisk extreme card that's worked since I put it in my phone mid December. :/
    I had an issue with the SD card last night. Was watching a mkv vid file trying out different app. "Video x Player". Seems to play great. Smooth, almost no stutter. Then phone froze up. Got really hot. Forced shut down. Sd card became mostly unreadable. After many reboots, and reinserted the SD chip, some apps came back and i moved them to the internal mem. All photos I took were gone as well as almost all my music.

    Good thing my photos were backed up ok n Onedrive. I have the music in various media, but adding them again is a real pain.

    Gave MS some feedback and put in some choice words.
    kamylasg likes this.
    02-25-2016 11:21 AM
  20. talmagal's Avatar
    ATT lte/4g imei issues are solved in build .1004. What ever they did to add vvm seems to have the added affect of making lte stick even if set up after the initial setup. Had switched my sim card to my old phone since battery life on 950xl leaves something to be desired and after getting home. The lte stayed on the 950xl when usually if have it in my 1520 will go to lte but when Iswitch back it goes back to 4g. Well this time it stayed lte. Even after putting my second sim in and having it active as well. Usually even if it was setup to have lte during initial set up if u out In a second sim will switch it to 4g.
    Now if Ican only get the device to not bug out when dual sims are active that would be nice. Keeps freezing.
    02-25-2016 11:46 PM
  21. Mike Voorhees's Avatar
    Not getting half my text messeges, anyone else having this issue? I am on At&T 950
    02-26-2016 12:12 AM
  22. andyqkw's Avatar
    Did a Hard Reset and my contacts are sync back only partially, any way to force a manual resync?
    02-26-2016 02:04 AM
  23. bcolston's Avatar
    In the Peoples app, press on the 3 little dots on the bottom right, then settings. Press and hold on your Microsoft account and you will see the word Synchronise. Press it
    .

    Hope that helps
    02-26-2016 09:29 AM
  24. andyqkw's Avatar
    In the Peoples app, press on the 3 little dots on the bottom right, then settings. Press and hold on your Microsoft account and you will see the word Synchronise. Press it
    .

    Hope that helps
    Done that many times, even got in touch with @LumiaHelp on twitter and they couldn't solve the issue as well.
    02-26-2016 10:53 AM
  25. docteurvez's Avatar
    I finally got the new FW (.16025.), so I decided to give another try to 'Redstone'. :)

    Downloading now, I'll let you know how it goes...
    02-26-2016 01:43 PM
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