04-18-2016 10:09 PM
26 12
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  1. jtbarton's Avatar
    Hi guys,

    One thing I enjoyed about 8.1 was that it would recover my text messages from since the dawn of time that I owned a windows phone, and if it didn't recover them all (even with 'Any Time' selected in the messaging settings) I could simply go into accounts and manually force my MS account to sync. After a few times, all messages would appear.

    I can't seem to find a way to do that here, and one thing that I hate is that Messaging+Skype does not seem to like recovering text messages. Every time I update to the insider preview (now on .122) it will absolutely refuse to load any messages, even after days of using it. So, is there a way to force-sync the messages in 10 Mobile? Or is this another one of MS's oversights?

    Thanks!
    03-03-2016 08:39 PM
  2. ttsoldier's Avatar
    more like when are we going to get the messages sync on pc?

    the "messaging app" on windows 10 doesn't even have a "settings" menu.

    I would love to see my sms on my pc... sigh
    03-03-2016 09:59 PM
  3. ttsoldier's Avatar
    more like when are we going to get the messages sync on pc?

    the "messaging app" on windows 10 doesn't even have a "settings" menu.

    I would love to see my sms on my pc... sigh
    03-03-2016 10:00 PM
  4. Maurizio Troso's Avatar
    more like when are we going to get the messages sync on pc?

    the "messaging app" on windows 10 doesn't even have a "settings" menu.

    I would love to see my sms on my pc... sigh
    Settings are all in one place, the settings menu, use the search on top.
    Messages ARE sync and stored on pc: open Messages app and start searching by name in the lens box (not browsin by name)
    03-04-2016 02:16 AM
  5. eusty's Avatar
    Messages ARE sync and stored on pc
    Although you can't actually open the SMS messages, although hopefully this will come in a later update. Messages send via Skype are able to be read.
    03-04-2016 07:06 AM
  6. Maurizio Troso's Avatar
    Although you can't actually open the SMS messages, although hopefully this will come in a later update. Messages send via Skype are able to be read.
    Open Messages on pc and type a text in search box..... ;) There's a primitive app still, ma sms are there
    03-04-2016 07:10 AM
  7. eusty's Avatar
    There's a primitive app still, ma sms are there
    Not for me, only Skype messages.....

    The SMS show up in the people app, but only grouped so you can't read individual texts.
    03-04-2016 10:09 AM
  8. ttsoldier's Avatar
    Settings are all in one place, the settings menu, use the search on top.
    Messages ARE sync and stored on pc: open Messages app and start searching by name in the lens box (not browsin by name)
    I'm sorry. Settings menu is where??

    screenshot-25-.jpg
    03-04-2016 10:50 PM
  9. Maurizio Troso's Avatar
    I'm sorry. Settings menu is where??

    Click image for larger version. 

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    My first sentence about settings was referrend to previous posts about "messages settings missing on phone"
    03-05-2016 02:20 AM
  10. Southgarden116's Avatar
    Did you try going to "Settings" > "System" > "Messages" > "Download messages from..." then you can select from last month/year or anytime.
    03-05-2016 09:08 AM
  11. jtbarton's Avatar
    Yes. I always have 'anytime' selected, and it doesn't pull my previous messages down at all. I always have a blank app even after days. This could be remedied if I could manually force it to sync and populate (like in 8.1) but that doesn't seem to be the case. Moreover, any messages I supposedly backup on W10 do not show up in 8.1 either.
    msualum likes this.
    03-08-2016 04:47 PM
  12. jrdatrackstar1223's Avatar
    Yes. I always have 'anytime' selected, and it doesn't pull my previous messages down at all. I always have a blank app even after days. This could be remedied if I could manually force it to sync and populate (like in 8.1) but that doesn't seem to be the case. Moreover, any messages I supposedly backup on W10 do not show up in 8.1 either.
    If you go to the people app, settings, then hold your account name and select "Sync". This will pull them down...
    03-08-2016 08:18 PM
  13. jtbarton's Avatar
    If you go to the people app, settings, then hold your account name and select "Sync". This will pull them down...
    The good news is this was exactly what I was looking for; the bad news is that manually syncing is not retrieving my messages. Damnit.
    03-08-2016 11:12 PM
  14. jrdatrackstar1223's Avatar
    The good news is this was exactly what I was looking for; the bad news is that manually syncing is not retrieving my messages. Damnit.
    It takes a couple of tries for me as well. I've done it several times in a row and nothing, then on the next try messages would start appearing. I have the 0x80070490 error and I think it is related to messages clogged up on my account. Haven't gotten it resolved yet, but I have to "Sync" a lot of times, more than I can count...
    03-09-2016 02:15 PM
  15. jtbarton's Avatar
    It takes a couple of tries for me as well. I've done it several times in a row and nothing, then on the next try messages would start appearing. I have the 0x80070490 error and I think it is related to messages clogged up on my account. Haven't gotten it resolved yet, but I have to "Sync" a lot of times, more than I can count...
    So just keep pressing 'sync' until something notable happens then, no matter how long it takes?
    nailzer likes this.
    03-09-2016 02:25 PM
  16. drg's Avatar
    So just keep pressing 'sync' until something notable happens then, no matter how long it takes?
    Did you get the messages to sync eventually? I've installed win10 on a few phones, always hard reset and the messages always come down. Just got a 640 and upgraded it to the .164 production build and the messages haven't synced. Have done a hard reset twice and tried different sync settings (always, last month etc) and still nothing. And have pressed the synchronize option a heap of times and still nothing. It's been a few days now and I have a feeling they won't ever download. frustration.
    04-03-2016 06:28 PM
  17. Maurizio Troso's Avatar
    Did you get the messages to sync eventually? I've installed win10 on a few phones, always hard reset and the messages always come down. Just got a 640 and upgraded it to the .164 production build and the messages haven't synced. Have done a hard reset twice and tried different sync settings (always, last month etc) and still nothing. And have pressed the synchronize option a heap of times and still nothing. It's been a few days now and I have a feeling they won't ever download. frustration.
    Temporary server iussue, same as last 2015 month, after the first massive insider upgrade. From them thet returned all back. Better not to set more than 1 month if you got thousand sms
    04-04-2016 03:10 AM
  18. kennyrawlins's Avatar
    Try already downloading SMS from last month, year, and from whenever, it did not work. I can't seem to get my text messages on my Lumia 650
    04-04-2016 05:12 PM
  19. kennyrawlins's Avatar
    Has anybody figured how to solve this problem yet?
    04-04-2016 10:08 PM
  20. jlangner's Avatar
    Same issue here. I reset my wife's 640...was having major issues and nothing. We gave up due to 640 problems and got the alcatel fierce last night...all went great but no sms downloaded.
    04-08-2016 08:00 AM
  21. rhapdog's Avatar
    This is why I download and use the 'contacts+message backup' app by Microsoft Corporation. You can backup all your contacts and messages, or just your messages (SMS and MMS), save them to your SD card, then restore them after a hard reset. It backs up everything on your phone so that you don't have to rely on restoring from server, which doesn't seem to work lately.

    Do a search for it, and back up your messages from time to time. I back up to my SD card, and then copy over to my laptop or OneDrive to keep them safe.
    04-08-2016 09:43 AM
  22. GrayW0lf's Avatar
    This issue persists, unfortunately. Radio silence is deafening from Microsoft despite the Feedback Hub upvotes. I'm guessing that this is all due to the "Messaging Everywhere" feature. It stinks that no one will come out and discuss the problem publicly. Several folks here on the forums have lost texts due to hard resets not resulting in restores being pushed from their Microsoft accounts as they once were. The contacts+message backup app is great if you knew about it before you hard reset.. And could result in duplicate texts if/when the sync issue is resolved. But it's a lot better than the risk of losing all text messages..
    xzb6np likes this.
    04-15-2016 02:11 PM
  23. Ismar Hadziabdulahovic's Avatar
    This is why I download and use the 'contacts+message backup' app by Microsoft Corporation. You can backup all your contacts and messages, or just your messages (SMS and MMS), save them to your SD card, then restore them after a hard reset. It backs up everything on your phone so that you don't have to rely on restoring from server, which doesn't seem to work lately.

    Do a search for it, and back up your messages from time to time. I back up to my SD card, and then copy over to my laptop or OneDrive to keep them safe.
    I am having trouble moving SMS form one phone to another via contacts+message backup. My issue is that my old phone with all the previous SMS is L925 without SD card support, so I can only backup locally to fe: documents folder. I was thinking to sync this folder via OneDrive and then copy content to SD card and restore SMS in my primary L640. The problem is I couldn't find a way to copy that backup folder with backup files to one drive, instead I can only share the files with one drive and then when I move them to L640 (with computer) they are not recognizable as Backup/Rocovery files.
    Is there a workaround for this? Did anyone successfully do a SMS recovery from one phone to another?
    Last edited by Ismar Hadziabdulahovic; 04-15-2016 at 03:11 PM.
    04-15-2016 02:28 PM
  24. Maurizio Troso's Avatar
    I am having trouble moving SMS form one phone to another via contacts+message backup. My issue is that my old phone with all the previous SMS is L925 without SD card support, so I can only backup locally to fe: documents folder. I was thinking to sync this folder via OneDrive and then copy content to SD card and restore SMS in my primary L640. The problem is I couldn't find a way to copy that backup folder with backup files to one drive, instead I can only share the files with one drive and then when I move them to L640 (with computer) they are not recognizable as Backup/Rocovery files.
    Is there a workaround for this? Did anyone successfully do a SMS recovery from one phone to another?
    For moving between phones there's Transfer my Data. It uses bluetooth
    rhapdog likes this.
    04-16-2016 02:46 AM
  25. rhapdog's Avatar
    Yes, Transfer my Data is a good option. The other option is to use a PC and a USB cable to transfer the contents of the folder from the old phone to the new phone.

    Best of luck with that.
    04-17-2016 08:14 PM
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