640 XL will not find Redmond Builds...

[wazgnaum]

This thing has been baffling me past month or so.

I bought 640XL from MS Store 8+ months or so ago, unlocked with AT&T. I am also an Insider (Fast Ring) since day one. I had been able to installed all Previews successfully up to 10.0.10586.164, but it never seen any Redstone releases. The 'Phone Update' always said it's up-to-date. 640XL is in the list of supported phones here, Supported phones for Windows Insider Preview - Microsoft Windows.

I have been looking all over past week or so, to see if I am missing anything wrt RS preview update, but yet to find one.

What am I missing here? I have seen some messages like your where 640 (XL ??) being running RS, please advise.

 

[ttsoldier]

Did you try hard resetting and checking for update ?

 

[pankaj981]

Redstone builds were only released last week for the 8.1 phones.

Have you tried changing the rings to insider slow and then check for updates?