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09-02-2017 03:42 AM
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  1. anon(3463402)'s Avatar
    I've also fixed it using WDRT and I can confirm nothing else will help. During past months I've tried with soft reset, hard reset, OS update, apps update, remove/recreate accounts, unpin/re-pin tiles... but nothing helped.

    Now this was long process: back to W8, upgrade to W10, update to Redstone, install/update apps, update settings... Yes, I'm happy now, however there is no guarantee it will not happen again. Microsoft should fix this or never advertise their shiny live tiles again.
    Rinsun likes this.
    09-10-2016 07:00 PM
  2. wgs84's Avatar
    I've also fixed it using WDRT and I can confirm nothing else will help.
    I think I'm just going to wait for Microsoft to roll out a fix instead. It's Microsoft's job to fix their busted OS/apps, not mine. I didn't buy the phones to waste hours resetting and going through the OOBE. Plus, as you've said, there's no guarantee that it won't just break again. My mom and dad have been complaining to me that the calendar tile is stuck and not updating to today's date, and right now, the only thing I can do is tell them to reboot their phones whenever something's acting funky.
    09-10-2016 07:30 PM
  3. Todor Dragnev's Avatar
    Still nothing...
    The issue with "no updates" is appear only if I have google accounts on my phone. If there is only outlook account - tiles are ok...
    09-24-2016 04:43 AM
  4. sfh57's Avatar
    Try this to get mail account live tiles to display new message notifications: unpin all mail account tiles and the Outlook app tile from Start. Slide over to All apps and open Outlook Mail, then press ... at lower right, Settings, Notifications and set accordingly, e.g. turn "Group notifications..." to On, check "Apply to all...", turn "Show notifications..." to On, check banners and sounds. Back, back and then press hamburger icon at upper left to show Accounts, long press each account and select Pin to Start. Also make sure under Settings/System/Notifications & actions that notifications for all the accounts and Outlook Mail are On. You can also now adjust Lockscreen settings to display notifications for one or more accounts.
    09-25-2016 09:12 PM
  5. Robert Jurczyk's Avatar
    try to pin only inbox.
    09-28-2016 08:28 AM
  6. Aurelio Crippa's Avatar
    try to pin only inbox.
    Thanks Robert, it worked for me. The new mail live tile is now almost OK.
    It shows the correct number of emails currently in the inbox. But as soon as I read/delete one of those, the little number in the live tile goes to blank.
    In other words, the number in the live tile increases but does not decrease.
    Anyway, better than before.

    Calendar live tile is still messed up, of course.
    Last edited by Aurelio Crippa; 09-30-2016 at 07:57 PM.
    Maurizio Troso likes this.
    09-30-2016 07:25 PM
  7. Spydah1's Avatar
    I've just tried all those things, and still no joy. The Outlook live tile shows one unread message. It's a message which arrived about three days ago and which I've long since read and deleted. I hope someone from Microsoft is monitoring this thread because, judging by all the comments, there's a bug there which is long overdue for fixing.
    The live tiles feature is one which I believe makes Windows more attractive than Android and iOs. However if the feature doesn't work...
    Aurelio Crippa likes this.
    10-03-2016 04:36 AM
  8. Aurelio Crippa's Avatar
    Yes, indeed, a solution by MS is due.
    Please see my append here , same subject :
    http://answers.microsoft.com/en-us/i...bad2470?page=2
    10-04-2016 09:28 AM
  9. mjyumping's Avatar
    Anyone here that have tried to see if the tiles are working now on 14393.351 insider?
    10-29-2016 08:06 AM
  10. Arnie-75's Avatar
    Same problem here, Lumia 930 with latest Win 10 update. Yesterday I reset my device with WDRT but it still won't show updates on the live tiles for mail and calendar. The whole thing took about 3h which is very frustrating when nothing changes after that. :(
    11-06-2016 07:12 AM
  11. Rinsun's Avatar
    Same problem here, Lumia 930 with latest Win 10 update. Yesterday I reset my device with WDRT but it still won't show updates on the live tiles for mail and calendar. The whole thing took about 3h which is very frustrating when nothing changes after that. :(
    I had to do the WDRT a second time before the problem was solved.I did not do any hard reset the second time.Maybe the hard reset after the first WDRT had brought back the bug as the problem had started after a hard reset I had done after AU.
    Since then (early Sept) the tiles are working normally.
    11-06-2016 08:11 AM
  12. Arnie-75's Avatar
    I did a hard reset indeed after updating from 8.1 to 10. But I will definately not do this time consuming thing again. If Microsoft is not able to fix this bug, even after people do a reset with the WDRT, this smartphone simply is not the right thing for users. This whole smartphone thing is needed to help me organize my life and make it more easy. If I need to invest many hours again and again I will switch to a mobile device that just works.
    That's a pity because I really like Windows Phone (or Windows Mobile as it is called today), but after all I just want a working device. I have a job and a family and time become more importent every day.
    Rinsun likes this.
    11-06-2016 08:40 AM
  13. garisa's Avatar
    Yes, a hard reset provokes this issue if you do the hard reset while you are in AU.

    Guys, a friend suggested a solution to this problem, and hopefully it could help, it looks promising to me. I'm posting here his solution in Serbian but I'm going to translate it for you.

    ... evo jednog fix-a za plocicu kalendara kada ne prikazuje datum pravilno.
    prvo izbacite sinhronizaciju svih kalendara (MS, guglov, itd.)
    zatvorite kalendar, ugasite telefon .. ukljucite telefon.
    ponovo prijavite kalendare .. i plocica sad pokazuje tacan datum.
    opet iskljucite i ukljucite tel za proveru ..
    meni je tako proradio na insider fast, na mi4.
    sada radi bez greske, izgleda da mu kombinacija vise kalendara sa raznih naloga smeta ...
    Here's a fix for calendars lives tile not showing the dat properly. First remove/turn off calendar sync for all accounts such as Microsoft, Google, etc. Close the calendar, shut down the phone. Then turn the phone on again. Turn your calendars back on (sign in or whatever). The live tile should show the date properly again. Turn the phone back off an on just to check, to be sure. This is how I got it to work on insider fast on my MI4.
    Now it works flawlessly, it seems that combination of more calendars messes up something.
    I haven't tested it because I got calendars lives tile to work with WDRT and by not doing the hard reset after getting the AU. And to say the truth, I use only one cause calendar account, but I do have a Gmail account on it to with Google calendar turn l sync turned off.

    Please, let me know if this helps.

    Sent from mTalk on Windows 10 phone
    Rinsun likes this.
    11-06-2016 08:48 AM
  14. Rinsun's Avatar
    I did a hard reset indeed after updating from 8.1 to 10. But I will definately not do this time consuming thing again. If Microsoft is not able to fix this bug, even after people do a reset with the WDRT, this smartphone simply is not the right thing for users. This whole smartphone thing is needed to help me organize my life and make it more easy. If I need to invest many hours again and again I will switch to a mobile device that just works.
    That's a pity because I really like Windows Phone (or Windows Mobile as it is called today), but after all I just want a working device. I have a job and a family and time become more importent every day.
    I agree with you.I spent quite some time during two consecutive weekends doing the WDRT and it was exhausting .I like WM especially the live tiles and use my phone for organising my life and contacting people.I have switched to Moto G4 Plus as my primary device from Sept end and use my secondary sim in my Lumia.I do miss the start screen but I use MS apps on my Android.
    Since the second WDRT my Lumia has been working normally except for the loss of contact pics with upgrade of my Outlook account.
    Last edited by Rinsun; 11-06-2016 at 09:00 AM. Reason: Corrected an error
    Timbre70 likes this.
    11-06-2016 08:52 AM
  15. Arnie-75's Avatar
    OK, first thing: How do I "remove/turn off calendar sync" in Windows Mobile 10? I can only find the option to turn email syncing off.

    Oh, and I also have this bug for the mail live tile. :(
    11-06-2016 08:55 AM
  16. Rinsun's Avatar
    Please, let me know if this helps.
    Thanks for the suggestions.
    My Lumia has been working normally after the second WDRT but I wonder what will happen if I need to do a hard reset for some other major problem in future !
    11-06-2016 08:56 AM
  17. Rinsun's Avatar
    Oh, and I also have this bug for the mail live tile. :(
    Yes,I too had the problem with both Mail and Calendar live tiles.
    11-06-2016 08:58 AM
  18. Arnie-75's Avatar
    Ok, just deletet the account for syncing the calender, shut down and restartet the Lumia, added the outlook.com account again. Still does not work.
    11-06-2016 09:20 AM
  19. garisa's Avatar
    To be honest I'm afraid to try anything because I would be worried not to provoke this issue again. And yes, it was unclear to me too.

    But there are few options - one is to tap on the hamburger on the Calendar and to uncheck all calendars there. Still, I don't think that's it, but that you should go to the three dots "", and tap "Manage accounts". There you could stop Gmail from syncing calendar when you go to its settings, but you could also delete all accounts from there for which you have a calendar. In my case that would be Gmail and Outlook. Note that after AU it appears to be possible to remove even your Microsoft account from there, it wasn't possible before. And then you could restart the phone, and bring back those accounts, and do everything as described above. Also, I don't think that this issue is caused by having multiple calendar accounts, but ok who knows...

    Oh, and before trying to remove those accounts, especially the Microsoft account, I would make a backup. Just in case. :)

    But I'm going to ask him right away what he exactly did there so we could know.


    As about email live tile, you could try to set separate live tiles for each of your email accounts, I have heard before that users have this issue mostly (or only) when they have one live tile for all their accounts.

    Sent from mTalk on Windows 10 phone
    11-06-2016 09:39 AM
  20. garisa's Avatar
    Hey, guys, coming with another reply from the friend.

    u podesavanju naloga za gugl, yahoo ... iskljuio sam sinhronizaciju svega .. e majlova, kalandara i kontakata.
    u glavnom nalogu se moze iskljuciti sinhronizacija mejlova i kontakata vec samo email , pa sam morao totalno da se odjavim sa naloga .. iskljucio fon .. pri sledecem ukljucenju opet sam se prijavio na glavni (live.com) nalog, pa zatim na ostale naloge .. i nije bilo problema sa plocicom... glavni jezik na tel. mi je engleski, a lokalizacija srbija .. sve se desava na poslednjem insider fastu.
    And in English:
    In account settings for Google and Yahoo accounts I turned off synchronization of everything - email, calendar and contacts. In your main (Microsoft) account you cannot turn of synchronization of calendar and contacts, but only synchronization off email so I signed out of that account (I assume he deleted it on his phone). I turned off the phone. The next time I turned on the phone I signed in again into this account, and turned on synchronization on of everything again. Then there was no issue with calendars live tile. Main language on the phone is English, region is Serbia. I did all this on fast insider ring.
    So I assume that removing all accounts from Accounts in the settings with restarting the phone after that should fix this issue.

    I hope this still help you. Please, let me know if it does. :)

    Sent from mTalk on Windows 10 phone
    11-06-2016 01:17 PM
  21. Arnie-75's Avatar
    That's what I did. Deleted the MS account from my Lumia, restarted it, and readded the account.
    11-06-2016 02:39 PM
  22. Muhammad BadrulAmin's Avatar
    The update
    11-06-2016 02:49 PM
  23. garisa's Avatar
    That's what I did. Deleted the MS account from my Lumia, restarted it, and readded the account.
    Damn... I hoped it should work, it did the job to him. Maybe it's because he's on fast insider, but that's something I wouldn't recommend to anyone. I'm staying away from insider from now on too.

    Sent from mTalk on Windows 10 phone
    11-06-2016 03:33 PM
  24. Rinsun's Avatar
    Damn... I hoped it should work, it did the job to him. Maybe it's because he's on fast insider, but that's something I wouldn't recommend to anyone. I'm staying away from insider from now on too.

    Sent from mTalk on Windows 10 phone
    Now I remember ,I had done something like this (and a host of other things) before the WDRT,but it had not worked.
    Only thing that worked was the WDRT without the hard reset.
    11-06-2016 09:14 PM
  25. bpsmicro's Avatar
    Last week Mail & Calendar "updated" almost daily. One of those updates reset a whole bunch of the Settings, including turning off notifications and turning on "conversation view" (which I despise).
    And, every single time there's an update to the app, the live tile counts & lock screen counts don't work improperly. So what I have to do after every update is:
    - remove the start screen tiles
    - re-pin the start screen tiles
    - send myself an e-mail to each account (so I get one notification)
    - go back and re-select my custom notification sounds for each account
    - Go back and re-select the Lock Screen icons for the mail accounts

    Even then, it's still not 100%, but until I do the above it's completely buggered. And with all these Mail app updates, I have yet to see a single actual improvement in anything, or any new feature of note. I almost suspect they're putting out these fake "updates" just to mess with our heads.

    Brad.
    11-07-2016 09:39 AM
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