1. E D B's Avatar
    my 640 keeps saying "Your device is up to date.".

    I tried switching between insider rings, un/reinstall the Windows Insider app, turning off reset protection, soft reset, it still just cannot find the update.

    This is the first time it happened to me. For all previous builds, it always find them without any problem.

    The only thing I did not try is a hard reset, or go all the way back to 8.1. I don't want to go that far at this point.
    06-02-2016 10:36 AM
  2. charlatan1978's Avatar
    Hi, what build are you currently running?
    06-02-2016 10:45 AM
  3. E D B's Avatar
    10586.242
    06-02-2016 11:03 AM
  4. charlatan1978's Avatar
    Well you have a few options.
    After switching rings you should be prompted to restart your phone.
    Also check you have the latest version of the Windows Insider app from the store.

    1. Switch to 'Insider Preview' ring and then check for updates.
    2. If you opt out of the Insider programme there are official updates higher than .242 which your phone should see.
    3. Slow and fast rings point to the Redstone builds.
    3. If all fail, I would roll back using the 'Windows Device Recovery Tool' and try updating again (try official build through upgrade advisor app or Insider preview)
    Maurizio Troso likes this.
    06-02-2016 11:09 AM
  5. Maurizio Troso's Avatar
    Could I suggest better waitin one hour after a ring switch for checking? I noticed that on my notebook
    Chintan Gohel likes this.
    06-02-2016 11:15 AM
  6. E D B's Avatar
    Could I suggest better waitin one hour after a ring switch for checking? I noticed that on my notebook
    Thanks for the suggestion. I tried it already, actually, I waited over night.
    Chintan Gohel likes this.
    06-02-2016 12:54 PM
  7. Chintan Gohel's Avatar
    Could I suggest better waitin one hour after a ring switch for checking? I noticed that on my notebook
    on pc it takes a while but on phone it should be a matter of minutes
    06-08-2016 07:58 AM

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