The Windows 10 April 2018 update has arrived! Get the new Dell XPS 15, starting at $999.99
07-01-2016 01:39 PM
49 12
tools
  1. pankaj981's Avatar
    This build is now inactive, please use the following thread for the latest build: http://forums.windowscentral.com/win...ml#post3512335

    Issues? Bugs? Solutions? For all things Build 14376 of Windows 10 Mobile. Discuss it all here.

    [NOTE]Tip: Check out this thread before posting:
    Windows Insider Testing and You [Recommended Guidelines]
    [/NOTE]
    Is your device behaving oddly, is something just not right? This is the place for discussion of software and hardware issues!
    [TIP]Here is some useful information you may find yourself needing.
    Some issues with responsiveness and app delays can be resolved by either restarting your phone or performing a Soft Reset.

    If things get a bit more serious, you may opt to perform a hard reset or software reset.

    Lastly, if things really get serious, you may need the Software Recovery Tool to recover your phone back to working order - head over to the Microsoft FAQ Page for more information.

    Make sure you check the official Windows 10 Mobile Support Page as well for some of the most common tips and trouble shooting guides.[/TIP]
    [INFO]Restarting your phone involves turning it off and then turning it on again. Turn off your phone by pressing the power button until you are prompted to "Slide down to power off". Turn your phone on again by pressing the power button until it vibrates.

    A soft reset is similar to pressing the reset button in PCs and has the same effect as pulling out the battery of your phone and then putting it back in. For phones with non-removable batteries, press the volume down and power button together until your phone restarts. Be aware that when using Windows 10, the voume down and power button combination will also launch Windows Feedback. Just continue to hold down the buttons for a full 10 seconds in order to trigger the soft reset. For phones with removable batteries, you can either opt for the button combination or remove the battery and then return it.

    A hard reset or a software reset will reformat your phone by removing all the user information leaving only the bare OS and firmware currently installed in your phone. It does erase data so you should always keep a good backup of your phone just in case you have to resort to this option.

    The software reset can be done by going to your phone Settings > System > About > tap on "Reset your phone." You will be prompted once before doing this just to be sure. Be sure, also, to have everything backed up since there would be no way to recover all of your files.

    The hard reset accomplishes the same thing as the software reset, but can be accomplished when the phone is non-responsive and you are unable to enter into settings. To perform the Hard Reset, "Power off the phone > hold Volume Down > press Power > keep holding Volume Down until you see the exclamation (!) screen, then immediately release the Volume Down. Now tap Volume Up / Volume Down / Power / Volume Down. You should see the spinning gears and your phone will reflash the last OS version held in recovery.

    The Software Recovery Tool is the final option, for example for "bricked" phones that would no longer turn on, be charged, etc. This can be used to either roll back to a previous OS version or force an update to a more current OS version[/INFO]
    Remember, when reporting bugs be descriptive! The more information you give, the better the chance someone will be able to help you.

    What OS version? Any special conditions that should be noted? What were you doing? What is the result? Any error codes or messages given? What have you tried for solutions? What variant of the phone are you using? Single SIM or Dual SIM?

    Please describe as much as possible about the bug so others may try and replicate the bug and don't make suggestions for solutions that you have already tried which have failed.
    [INFO]When reporting bugs/issues, please also use the Windows Feedback app to report issues directly to Microsoft. Microsoft don't actively read forums looking for people reporting issues when they have a data collection system built right into the operating system. They use WF to analyse numbers and prioritise fixes (issues with more reports, get sorted quicker).

    "You can use the Windows Feedback app to tell us which features you love about your Lumia with Windows 10, or when something could be better.

    1. To launch the app, swipe over to the App list, and then select Windows Feedback.
    2. See if someone else has given similar feedback by entering the topic, such as Microsoft OneDrive.
    3. If you find similar feedback, tap the Upvote or tap on the feedback to open it, write the problem details to Add details-field and tap Send.
    4. To narrow your search to a specific topic, you can filter the results by picking the category that matches your feedback the closest. For example, for feedback about the Microsoft OneDrive, select Apps and Games > OneDrive.
    5. If you dont find any similar feedback, tap + to add new feedback. Select the correct category and subcategory from the dropdown-list.
    6. Enter your feedback (the more details the better!), add a screenshot if you can, and tap Send.
    7. Your feedback will automatically upload when you are charging your phone and connected to Wi-Fi, but you can also upload the feedback manually by tapping > Upload feedback data."


    Microsoft Mobile Device Support - Get Started[/INFO]
    Last edited by Muessig; 07-01-2016 at 01:38 PM.
    06-29-2016 04:07 PM
  2. Mark Kaplan's Avatar
    Another build, another new thread! :)
    pankaj981 and Shamshi-Adad like this.
    06-29-2016 04:18 PM
  3. zei20t's Avatar
    No mention of the dual sim data problem

    Anyone with a 950XL DS (unbranded) running the redstone builds successfully?

    I really want to upgrade, but i need both sims working all the time.
    06-29-2016 05:32 PM
  4. mikepalma's Avatar
    Wifi is a mess on this build for att 950xl DS. Constant drops. Phone Freezes when it tries to autoswitch from WiFi to cellular (when leaving the WiFi range). Have to soft reset. This crap is really getting old
    Arlan Henry and ruserious87 like this.
    06-29-2016 05:54 PM
  5. Mark Kaplan's Avatar
    I'm not seeing any of that on my 950 XL. Have you done a hard reset? I did one a few builds back and have very few minor issues.
    06-29-2016 07:52 PM
  6. mnsiw's Avatar
    It's downloading, is there any workaround to cancel it without factory reset? I use Messaging Everywhere, so don't want to update for now.
    06-29-2016 10:17 PM
  7. andyqkw's Avatar
    No mention of the dual sim data problem

    Anyone with a 950XL DS (unbranded) running the redstone builds successfully?

    I really want to upgrade, but i need both sims working all the time.
    It should be fixed althought it wasn't mentioned.

    Been working fine on my L950 DS since 14372
    zei20t likes this.
    06-29-2016 10:17 PM
  8. zei20t's Avatar
    It should be fixed althought it wasn't mentioned.

    Been working fine on my L950 DS since 14372
    thank you. i might give it a go tonight - after i backup
    06-29-2016 10:34 PM
  9. oscarodas's Avatar
    For some reason the last two builds 14372, and 14376 won't save my screenshots, the weird thing is I can see the picture on the tile but when i click to open it there is nothing to show.
    Chintan Gohel likes this.
    06-29-2016 11:06 PM
  10. andyqkw's Avatar
    For some reason the last two builds 14372, and 14376 won't save my screenshots, the weird thing is I can see the picture on the tile but when i click to open it there is nothing to show.
    Just tested it and the screenshots is saved properly.
    Chintan Gohel likes this.
    06-30-2016 01:47 AM
  11. Ryujingt3's Avatar
    On this build I had the following issues:

    1. Phantom app update for Windows Voice Recorder could not update through the store.
    2. Phantom duplicate Twitter app could not be uninstalled.
    3. SMS messages delayed near seven hours before reaching my phone,


    For the first issue I did a hard reset. This led to the second issue which I solved with a second hard reset whilst not restoring from backup. No fix for the third issue but that does not really concern me as much as the previous two did.
    06-30-2016 03:05 AM
  12. mikepalma's Avatar
    On this build I had the following issues:

    1. Phantom app update for Windows Voice Recorder could not update through the store.
    2. Phantom duplicate Twitter app could not be uninstalled.
    3. SMS messages delayed near seven hours before reaching my phone,


    For the first issue I did a hard reset. This led to the second issue which I solved with a second hard reset whilst not restoring from backup. No fix for the third issue but that does not really concern me as much as the previous two did.
    Same as above, plus on 950XL DS (did hard reset):

    Now degraded to the point "wont unlock bug" is back.

    Gets super hot.

    Camera app slow, "saving" photos delays

    Terrible battery drain
    06-30-2016 06:03 AM
  13. 9Redhead's Avatar
    • Store crashes.Sometimes I get the loading ring and the logo sometimes nothing.I can't open it at all.
    • While my phone is locked if I get a notification the screen lights up (as it should) but it never dims again
    Last edited by 9Redhead; 06-30-2016 at 08:36 AM.
    06-30-2016 06:09 AM
  14. Rvacha's Avatar
    This build and the two prior have been running great on my L950XL DS (with one sim!). No crashes, really fast, and battery discharges slightly less then 1%/hour sitting idle. About the only issues I can think of are that sometimes Mail is slow to get E-Mails, the display stays black after ending a call that only be fixed by tapping the power button, and I've seen one case that I know of where the phone did not ring an incoming call (it made a half second, quiet chirp or clicking type sound)
    06-30-2016 06:49 AM
  15. Ryujingt3's Avatar
    Same as above, plus on 950XL DS (did hard reset):

    Now degraded to the point "wont unlock bug" is back.

    Gets super hot.

    Camera app slow, "saving" photos delays

    Terrible battery drain
    For me, a hard reset and reinstalling without a backup fixed most issues.
    06-30-2016 07:45 AM
  16. slyronit's Avatar
    No mention of the dual sim data problem

    Anyone with a 950XL DS (unbranded) running the redstone builds successfully?

    I really want to upgrade, but i need both sims working all the time.
    Yes, was fixed 2-3 builds ago.
    zei20t likes this.
    06-30-2016 08:11 AM
  17. slyronit's Avatar
    Wifi is a mess on this build for att 950xl DS. Constant drops. Phone Freezes when it tries to autoswitch from WiFi to cellular (when leaving the WiFi range). Have to soft reset. This crap is really getting old
    I thought ATT didn't have the DS version.
    06-30-2016 08:12 AM
  18. slyronit's Avatar
    Very happy with the latest build.

    Battery drain on standby is better (less) than Threshold, I am sure of it.
    Battery drain during use is more or less the same, the phone gets hot when doing CPU intensive tasks, but I have come to accept this as a SD810 drawback, rather than an OS issue.
    06-30-2016 08:14 AM
  19. anthonyng's Avatar
    ... Battery drain during use is more or less the same, the phone gets hot when doing CPU intensive tasks, but I have come to accept this as a SD810 drawback, rather than an OS issue.
    Yea but the key is it cools down quite fast afterwards you put it down. Previously my experience was the phone was usually warm or hot whenever I picked it up. So background management or something is way better
    slyronit likes this.
    06-30-2016 08:42 AM
  20. mtf1380's Avatar
    For me, a hard reset and reinstalling without a backup fixed most issues.
    Ryujingt3, just to be clear, you are saying that a Hard Reset gave you back the access to Voice / Call Recorder? Also do you have Skype accessible in the Phone > Default Apps settings, or is it still grayed out?
    06-30-2016 10:26 AM
  21. bpsmicro's Avatar
    In the old thread there were some messages about Cortana resetting the default language to French (Canada) (presumably for Canadian users only).
    I discovered that if you go into Cortana|Settings and change the Cortana Language there from the default to English (United States), it'll work. You can also try English (Canada) but I didn't bother.
    I did get the warning about the speech language not matching my region, but so far I haven't found any actual lost functionality.
    At least that's a temporary workaround until this gets fixed.

    Brad.
    Kerry2112 likes this.
    06-30-2016 10:31 AM
  22. robnhl's Avatar
    Wifi is a mess on this build for att 950xl DS. Constant drops. Phone Freezes when it tries to autoswitch from WiFi to cellular (when leaving the WiFi range). Have to soft reset. This crap is really getting old
    Similar problems on my Icon.
    06-30-2016 11:47 AM
  23. Maurizio Troso's Avatar
    Similar problems on my Icon.
    Icon is mentioned in investigating wifi iussues
    06-30-2016 12:13 PM
  24. Krystianpants's Avatar
    I had a bunch of weird issues including lots of apps crashing. Software reset fixed all my problems Haven't had any major ones this time around.

    The heat issue seems to be much better in this build and battery is doing a lot better.

    Haven't noticed any issues this build. Last build was very problematic.

    Only issue is when I get feedback requests from Microsoft and I try to open to reply it just crashes.
    06-30-2016 02:32 PM
  25. Krystianpants's Avatar
    Very happy with the latest build.

    Battery drain on standby is better (less) than Threshold, I am sure of it.
    Battery drain during use is more or less the same, the phone gets hot when doing CPU intensive tasks, but I have come to accept this as a SD810 drawback, rather than an OS issue.
    That's not true. I have never had heating issues till a few builds ago. Now it's better on this build but it has been even better before. I usually test the same things to see the difference. The one thing that has always caused me heat issues was Candy crush Soda Jelly. Yep, even asphalt 8 didn't cause me issues. Last 2 builds many things were causing my phone to get warm which is not normal for me. Consider that MS even caused heating issues on android phones after they released an app that was causing issues.
    06-30-2016 02:49 PM
49 12

Similar Threads

  1. W10M Insider Preview 10586.456 Discussion (Threshold Branch, Inactive)
    By Muessig in forum Windows 10 Mobile Insider Preview
    Replies: 59
    Last Post: 07-12-2016, 12:56 PM
  2. will WM10 insider preview once installed ask me to log in again to all accounts?
    By Skamath in forum Windows 10 Mobile Insider Preview
    Replies: 4
    Last Post: 06-30-2016, 09:19 PM
  3. Replies: 3
    Last Post: 06-30-2016, 11:27 AM
  4. Windows 10 Mobile build 10586.456 now rolling out to Insider Release Preview Ring
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 06-29-2016, 01:42 PM
  5. Microsoft launches Office Delve PC preview app for Windows 10
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 06-29-2016, 11:20 AM
LINK TO POST COPIED TO CLIPBOARD