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08-14-2016 01:24 PM
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  1. Maurizio Troso's Avatar
    Hi

    I am a Lumia 1520 user and am on build 14393.5.
    I am not able to open photos, films and tv and music apps. When I open these apps the phone restarts everytime. Same is the case with Files app.

    Please help!
    Thanks!!
    First try a soft reset. If doesn't work, hard reset with backup needed for reinstalling build and its core apps
    RumoredNow and Chintan Gohel like this.
    08-05-2016 02:32 AM
  2. Sherif Hafez's Avatar
    Can not add Google mail and contact after hard reset 10.0.14393.5 , "browser not supported any more" please help, regards
    08-05-2016 09:41 AM
  3. Neeraj Kalantri1's Avatar
    Hi

    I tried as you suggested. Still the same issue.

    Regards
    08-05-2016 12:02 PM
  4. Mark F24's Avatar
    Can not add Google mail and contact after hard reset 10.0.14393.5 , "browser not supported any more" please help, regards
    I have never had any issues like that, perhaps a restore and then a hard reset is in order... I run 640, 950, and 950XL.

    I might add that I have had odd bugs that a hard reset did not remedy, like two facebook app icons and only one would delete etc. Only after a WDRT restore then after a day and the upgrade to 10586.494, then enroll in insider and hit the fast ring to current release...
    08-05-2016 12:04 PM
  5. Mark F24's Avatar
    Now I had better post in fairness to the current firmware.

    I had very bad Bluetooth performance on both the 950 and the 950 XL. I finally rolled back to basic with WDRT and let the phone run for a couple of days. I installed a couple of apps, don't really use too many anyway. The phone updated to 10586.494 and I used it three more days, I testes my Bluetooth headset with my PC and had 100+ foot range so all is good there. The Bluetooth had been working good on the phone with the 10586 builds so I joined insider and in one install am at 14393.5. I did not do a hard reset, I only had changed a few settings and wanted to see. All is well so what caused the Bluetooth to deteriorate on both phones after the firmware and upgrade to this same release? Must have been extra-terrestrial interference or something...

    I did see some battery improvement after a week now, seven to ten days to settle in? That all is on the 950 DS, I'll try the XL next week LOL
    08-05-2016 12:18 PM
  6. StephenWagner7's Avatar
    Wow, just wanted to post something I just noticed....

    So my Dual Sim Lumia 950XL, while on production ring of updates, battery life was absolutely horrible, I'd have to charge it 2-3 times a day with my usage...

    I'm sitting here today, and with the AU (redstone) build, after a full day I've only gone through ~28% worth of battery usage... This is awesome (I was on the verge of calling MS to ask for a battery replacement).

    Few notes comparing scenarios:
    -In both versions, I have the same apps, same usage, etc...
    -In both versions, I used the device the same amount...
    -In both versions, I performed a full hard reset after updates (I always go clean now whenever an update is released)

    I'm very impressed, and still loving the anniversary update! :)
    08-05-2016 06:36 PM
  7. StephenWagner7's Avatar
    Wow, just wanted to post something I just noticed....

    So my Dual Sim Lumia 950XL, while on production ring of updates, battery life was absolutely horrible, I'd have to charge it 2-3 times a day with my usage...

    I'm sitting here today, and with the AU (redstone) build, after a full day I've only gone through ~28% worth of battery usage... This is awesome (I was on the verge of calling MS to ask for a battery replacement).

    Few notes comparing scenarios:
    -In both versions, I have the same apps, same usage, etc...
    -In both versions, I used the device the same amount...
    -In both versions, I performed a full hard reset after updates (I always go clean now whenever an update is released)

    I'm very impressed, and still loving the anniversary update! :)
    This is absolutely freaky now...

    I've been on IG, Facebook, and Messenger for 3 hours straight (no standby), and from a full charge I now have 52% battery left... 3 hours of this usage would have killed the battery before I updated... Very nice!
    08-05-2016 09:00 PM
  8. Shamshi-Adad's Avatar
    This is absolutely freaky now...

    I've been on IG, Facebook, and Messenger for 3 hours straight (no standby), and from a full charge I now have 52% battery left... 3 hours of this usage would have killed the battery before I updated... Very nice!
    No doubt you were letting everyone know how GREAT the Windows 10 Phone is and what a fabulous ecosystem this is...

    Peace. Alan
    MS Lumia ICON 929 [Win10 M, Insider Preview, Redstone 14393.5]
    RumoredNow and Chintan Gohel like this.
    08-06-2016 11:31 AM
  9. Alain_A's Avatar
    Having this on my L830. I don't find it very efficient on battery consumption.
    It would not last a day with heavy use.
    08-06-2016 07:44 PM
  10. mtf1380's Avatar
    I am getting short drops on Groove over Bluetooth on a new Headset while running, seems like Motion Senor is disrupting the BT signal?
    Zoom when reviewing a picture taken, is hit and miss, pinch to reduce pic size turns screen to black; need to back out to correct.
    950XL, DS, 14393.5
    08-06-2016 09:00 PM
  11. magicdesign's Avatar
    Why have they not released .67 to insiders yet?
    08-07-2016 06:07 AM
  12. Shamshi-Adad's Avatar
    Having this on my L830. I don't find it very efficient on battery consumption.
    It would not last a day with heavy use.
    Are you talking about 393.5? If you ARE the fixes for battery consumption on older devices was on the release of 393
    <begin paste>
    •We also fixed an issue causing some battery drain on older devices like the Lumia 535, 640, 735, 830, 930 and Icon.
    <end paste>
    I heard from RHAPDOG that he had to do a Soft Reset to actually 'get' the battery improvement and was delighted.

    So I did a Soft Reset on my ICON and bingo - Happy Dog.

    Of course I'm not really sure what you're talking about.

    Peace. Alan
    MS Lumia ICON 929 [Win10 M, Insider Preview, Redstone 14393.5]
    RumoredNow and Chintan Gohel like this.
    08-07-2016 03:36 PM
  13. mtf1380's Avatar
    Onenote is not updating pages; enter information a week ago on my Computer, and it still hasn't showed up on my 950XL, and I have hit sync Notebook at least 10 times.
    08-07-2016 04:27 PM
  14. Shamshi-Adad's Avatar
    Onenote is not updating pages; enter information a week ago on my Computer, and it still hasn't showed up on my 950XL, and I have hit sync Notebook at least 10 times.
    THAT'S not good! That's part of this "ecosystem" that we're all buying in to.
    Sorry, man. But you'll get it.

    EDIT: sounds weird I know, but have you tried syncing in reverse? Like if the docs are on your laptop notebook, sync your phone at your laptop, over the air.

    Peace. Alan
    MS Lumia ICON 929 [Win10 M, Insider Preview, Redstone 14393.5]
    Last edited by Shamshi-Adad; 08-07-2016 at 06:02 PM. Reason: add thought
    08-07-2016 05:47 PM
  15. Alain_A's Avatar
    Are you talking about 393.5? If you ARE the fixes for battery consumption on older devices was on the release of 393
    <begin paste>
    We also fixed an issue causing some battery drain on older devices like the Lumia 535, 640, 735, 830, 930 and Icon.
    <end paste>
    I heard from RHAPDOG that he had to do a Soft Reset to actually 'get' the battery improvement and was delighted.

    So I did a Soft Reset on my ICON and bingo - Happy Dog.

    Of course I'm not really sure what you're talking about.

    Peace. Alan
    MS Lumia ICON 929 [Win10 M, Insider Preview, Redstone 14393.5]
    Yes, I'm talking about 393.5 and yes, i even did better than a soft reset. I did a clean install and a hard reset.
    08-07-2016 06:37 PM
  16. Shamshi-Adad's Avatar
    Yes, I'm talking about 393.5 and yes, i even did better than a soft reset. I did a clean install and a hard reset.
    I'm sorry, man. That's all I got. It sure worked for me. Good luck.

    Peace. Alan
    MS Lumia ICON 929 [Win10 M, Insider Preview, Redstone 14393.5]
    08-07-2016 07:08 PM
  17. Alain_A's Avatar
    That's ok for now as I have unlimited power source at my job.
    08-07-2016 07:25 PM
  18. Shamshi-Adad's Avatar
    Yes, I'm talking about 393.5 and yes, i even did better than a soft reset. I did a clean install and a hard reset.
    Don't want to be a nuisance, but humor me. I know you did a clean install and a hard reset, but try a Soft Reset now. It can't hurt and you never know. I would

    Peace. Alan
    MS Lumia ICON 929 [Win10 M, Insider Preview, Redstone 14393.5]
    08-07-2016 07:28 PM
  19. Alain_A's Avatar
    Don't want to be a nuisance, but humor me. I know you did a clean install and a hard reset, but try a Soft Reset now. It can't hurt and you never know. I would

    Peace. Alan
    MS Lumia ICON 929 [Win10 M, Insider Preview, Redstone 14393.5]
    My 📞 is turned off every night.
    It takes that power off when I browse for a couple hrs.
    08-07-2016 07:32 PM
  20. Krystianpants's Avatar
    I don't think it was the build causing my reboot issues. I decided to take out my SD card to see if that was it and when I opened my case I noticed the battery was ballooned. It's not flat like it should be but swollen and the only thing that kept the contacts touching was the case. It doesn't even snap in properly. Do ms stores carry batteries for replacements? I was thinking of going tomorrow to get it exchanged.
    08-07-2016 08:59 PM
  21. skinnypig118's Avatar
    Why have they not released .67 to insiders yet?
    Is there a .67 build? I sure hope you're right because .5 ain't ready for primetime yet. I really hope they fix the calendar live tile not updating issue which had been around for several builds.
    08-08-2016 06:21 AM
  22. milkyway's Avatar
    Is there a .67 build? I sure hope you're right because .5 ain't ready for primetime yet. I really hope they fix the calendar live tile not updating issue which had been around for several builds.
    yep! the newest one is .67 as of right now: https://buildfeed.net/page-1/
    Shamshi-Adad likes this.
    08-08-2016 07:09 AM
  23. Shamshi-Adad's Avatar
    yep! the newest one is .67 as of right now: https://buildfeed.net/page-1/
    Maybe that's the one they're saving/working on for the Aug 9th and Aug 16th AU release for mobile.

    EDIT:
    Windows 10 Mobile Anniversary Update rolling out August 16th for carriers, 9th for open market | Windows Central
    Link thanks to Chintan in a previous post.
    .67 is stated in the very last line of the article as the likely candidate for AU Mobile on 8/9 and 8/16

    Peace. Alan
    MS Lumia ICON 929 [Win10 M, Insider Preview, Redstone 14393.5]
    Last edited by Shamshi-Adad; 08-08-2016 at 03:23 PM. Reason: add link
    RumoredNow and Chintan Gohel like this.
    08-08-2016 01:42 PM
  24. Rvacha's Avatar
    I too have seen Groove over BT dropouts. Roughly half a second every 10 minutes or so. Otherwise my 950XL DS is running great. Really happy with it. Discharging approximately 1.2% an hour which is more than acceptable
    08-08-2016 08:37 PM
  25. Shamshi-Adad's Avatar
    I too have seen Groove over BT dropouts. Roughly half a second every 10 minutes or so. Otherwise my 950XL DS is running great. Really happy with it. Discharging approximately 1.2% an hour which is more than acceptable
    Bit of an understatement that. I'd say that's GREAT !!!

    Peace. Alan
    MS Lumia ICON 929 [Win10 M, Insider Preview, Redstone 14393.5]
    Maurizio Troso likes this.
    08-09-2016 11:20 AM
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