1. Girish Kumar10's Avatar
    My Lumia 1520's touch screen becomes non responsive very often leaving me frustrated. The screen menus start dancing and touch screen becomes non responsive. Tried both soft reset and hard reset(from About->reset), but couldn't help. Some time the physical buttons ( navigation,windows and search buttons work, some time only camera, volume and power buttons work).

    Pls help me
    08-04-2016 12:24 AM
  2. Maurizio Troso's Avatar
    My Lumia 1520's touch screen becomes non responsive very often leaving me frustrated. The screen menus start dancing and touch screen becomes non responsive. Tried both soft reset and hard reset(from About->reset), but couldn't help. Some time the physical buttons ( navigation,windows and search buttons work, some time only camera, volume and power buttons work).

    Pls help me
    Did you fell your phone? Water / dust? It sounds like a hardware screen faut
    08-04-2016 02:22 AM
  3. Chintan Gohel's Avatar
    My Lumia 1520's touch screen becomes non responsive very often leaving me frustrated. The screen menus start dancing and touch screen becomes non responsive. Tried both soft reset and hard reset(from About->reset), but couldn't help. Some time the physical buttons ( navigation,windows and search buttons work, some time only camera, volume and power buttons work).

    Pls help me
    did it start to happen recently? A lot of forum users on WC had reported this - it's been infamously called the phantom touch issue. If you got the phone recently and it's under warranty, consider getting it fixed or replaced
    Maurizio Troso likes this.
    08-04-2016 03:27 AM
  4. Girish Kumar10's Avatar
    It happened recently, possibly after updating the latest build mentioned above(not so sure though).
    No my phone did not fall and I noticed one thing today that with vertical orientation lock on, it rarely happens(still happens, but not very often, but when I turn my device to landscape With rotation lock still set to vertical).

    Also noticed that after a soft reset, the lock screen shows a time earlier that almost 4hours, until we unlock and lock again

    My handset is more than two years old and hence out of warranty.
    Chintan Gohel likes this.
    08-05-2016 12:45 PM
  5. RichHowerton's Avatar
    I too am having this issue, but it is very random. It only affects phone, sms, and sometimes calendar. All the other screen apps respond. For some reason, if I press phone, on the screen, it doesn't respond. However I can press edge, or skype, or something else... They will load. Crazy. Reboot fixes it .
    08-16-2016 08:19 AM

Similar Threads

  1. Why does my Lumia 950 XL suddenly restarts so often nowadays?
    By Karl Vincent Alvarez in forum Ask a Question
    Replies: 12
    Last Post: 09-12-2016, 07:43 AM
  2. Windows Central Desktop App crashes on load for Windows 10 (14393.10)
    By Windows Central Question in forum Ask a Question
    Replies: 12
    Last Post: 08-15-2016, 10:27 AM
  3. Why is the keyboard only covering half the screen when writing text messages
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 08-04-2016, 03:26 AM
  4. Sometimes my lock screen picture doesn't show
    By Windows Central Question in forum Ask a Question
    Replies: 2
    Last Post: 08-04-2016, 02:04 AM
  5. Problem adding GMAIL account @10.0.14393.5
    By FearL0rd in forum Windows 10 Mobile
    Replies: 2
    Last Post: 08-03-2016, 12:53 PM
LINK TO POST COPIED TO CLIPBOARD