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09-01-2016 10:26 PM
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  1. RumoredNow's Avatar
    Windows 10 build 14393.82 Release Preview now available for PC and Mobile | Windows Central

    This build and version is now on Insider Slow & Release Rings (presumably Fast is waiting for Redstone 2 builds).

    Issues? Bugs? Solutions? For all things 10.0.14393.82, discuss it all here.

    [NOTE]Tip: Check out this thread before posting
    http://forums.windowscentral.com/win...ml#post3467172[/NOTE]
    Is your device behaving oddly, is something just not right? This is the place for discussion of software and hardware issues!
    [TIP]Here is some useful information you may find yourself in need of.
    Some issues with responsiveness and app delays can be resolved by either restarting your phone or performing a Soft Reset.

    If things get a bit more serious, you may opt to perform a hard reset or software reset.

    Lastly, if things really get serious, you may need the Windows Device Recovery Tool to recover your phone back to working order - head over to the Microsoft FAQ Page for more information.

    Make sure you check the official Windows 10 Mobile Support Page as well for some of the most common tips and trouble shooting guides.[/TIP]
    [INFO]Restarting your phone involves turning it off and then turning it on again. Turn off your phone by pressing the power button until you are prompted to "Slide down to power off". Turn your phone on again by pressing the power button until it vibrates.

    A soft reset is similar to pressing the reset button in PCs and has the same effect as pulling out the battery of your phone and then putting it back in. For phones with non-removable batteries, press the volume down and power button together until your phone restarts. Be aware that when using Windows 10, the voume down and power button combination will also launch Windows Feedback. Just continue to hold down the buttons for a full 10 seconds in order to trigger the soft reset. For phones with removable batteries, you can either opt for the button combination or remove the battery and then return it.

    A hard reset or a software reset will reformat your phone by removing all the user information leaving only the bare OS and firmware currently installed in your phone. It does erase data so you should always keep a good backup of your phone just in case you have to resort to this option.

    The software reset can be done by going to your phone Settings > System > About > tap on "Reset your phone." You will be prompted once before doing this just to be sure. Be sure, also, to have everything backed up since there would be no way to recover all of your files.

    The hard reset accomplishes the same thing as the software reset, but can be accomplished when the phone is non-responsive and you are unable to enter into settings. To perform the Hard Reset, "Power off the phone > hold Volume Down > press Power > keep holding Volume Down until you see the exclamation (!) screen, then immediately release the Volume Down. Now tap Volume Up / Volume Down / Power / Volume Down. You should see the spinning gears and your phone will reflash the last OS version held in recovery.

    The Windows device Recovery Tool is the final option, for example for "bricked" phones that would no longer turn on, be charged, etc. This can be used to either roll back to a previous OS version or force an update to a more current OS version[/INFO]
    Remember, when reporting bugs be descriptive! The more information you give, the better the chance someone will be able to help you.

    What OS version? Any special conditions that should be noted? What were you doing? What is the result? Any error codes or messages given? What have you tried for solutions? What variant of the phone are you using? Single SIM or Dual SIM?

    Please describe as much as possible about the bug so others may try and replicate the bug and don't make suggestions for solutions that you have already tried which have failed.
    [INFO]When reporting bugs/issues, please also use the Windows Feedback app to report issues directly to Microsoft. Microsoft don't actively read forums looking for people reporting issues when they have a data collection system built right into the operating system. They use WF to analyse numbers and prioritise fixes (issues with more reports, get sorted quicker).

    "You can use the Windows Feedback app to tell us which features you love about your Lumia with Windows 10, or when something could be better.
    1.To launch the app, swipe over to the App list, and then select Windows Feedback.
    2.See if someone else has given similar feedback by entering the topic, such as Microsoft OneDrive.
    3.If you find similar feedback, tap the Upvote or tap on the feedback to open it, write the problem details to Add details-field and tap Send.
    4.To narrow your search to a specific topic, you can filter the results by picking the category that matches your feedback the closest. For example, for feedback about the Microsoft OneDrive, select Apps and Games > OneDrive.
    5.If you dont find any similar feedback, tap + to add new feedback. Select the correct category and subcategory from the dropdown-list.
    6.Enter your feedback (the more details the better!), add a screenshot if you can, and tap Send.
    7.Your feedback will automatically upload when you are charging your phone and connected to Wi-Fi, but you can also upload the feedback manually by tapping > Upload feedback data."
    [/INFO]
    08-16-2016 07:34 PM
  2. EspHack's Avatar
    I was about to call someone and got greeted by spinning gears, now spoofed my icon to be a 920 just to keep updates away, heck we dont even know if they are safe, last 2 updates on TH2(494 545) destroyed my battery life, I hope ms gets sued to death because of this
    08-16-2016 11:51 PM
  3. RumoredNow's Avatar
    I was about to call someone and got greeted by spinning gears...
    Settings > Updates & Security > Phone Update > set up your active hours and the phone won't reboot to apply an update until it is outside those times.
    08-17-2016 12:38 AM
  4. EspHack's Avatar
    Settings > Updates & Security > Phone Update > set up your active hours and the phone won't reboot to apply an update until it is outside those times.
    it was outside those times
    08-17-2016 12:39 AM
  5. PGrey's Avatar
    it was outside those times
    Yeah, it's pretty annoying, the "you can't disable auto-reboots" new "feature", maybe there's a hack.
    The "active hours" are constrained, to 12 hours, so you get to choose, no reboots during work hours, or no reboots during evening-use hours, awesome design. What was the matter with asking us to reboot, I bet most people did it within a couple of hours anyway...
    08-17-2016 02:50 AM
  6. EspHack's Avatar
    Yeah, it's pretty annoying, the "you can't disable auto-reboots" new "feature", maybe there's a hack.
    The "active hours" are constrained, to 12 hours, so you get to choose, no reboots during work hours, or no reboots during evening-use hours, awesome design. What was the matter with asking us to reboot, I bet most people did it within a couple of hours anyway...
    I'm testing with different registries but so far no luck and I have to wait for a cumulative to appear and see if it works, basically its the same thing as that group policy setting we have on pc that makes the system "ask to download and ask to install" or something like that, thing is on phone registry I've seen several entries with the same or very similar settings, dont know which one works, they seem to be redundant, a guy on XDA said the one he tried made his phone behave exactly like option 2 on pc

    in the meantime I will just leave my daily driver as an "unsupported" lumia so it doesnt get a battery killer cumulative or something broken
    08-17-2016 02:55 AM
  7. RonV42's Avatar
    I just received this version last night. It downloaded about 7:30 pm cst when I was on WiFi at hoe and then installed around 3:00 am during the off hours time slot I have in settings. Haven't been able to use much yet this morning but it's great that the releases are moving forward after the anniversary update.
    RumoredNow likes this.
    08-17-2016 05:41 AM
  8. slyronit's Avatar
    it was outside those times
    So you're saying the phone completely ignores "Active hours" and reboots whenever it wants? That's bad. Hope you raised this in the feedback hub.
    Last edited by slyronit; 08-17-2016 at 06:58 AM.
    08-17-2016 06:47 AM
  9. slyronit's Avatar
    I'm testing with different registries but so far no luck and I have to wait for a cumulative to appear and see if it works, basically its the same thing as that group policy setting we have on pc that makes the system "ask to download and ask to install" or something like that, thing is on phone registry I've seen several entries with the same or very similar settings, dont know which one works, they seem to be redundant, a guy on XDA said the one he tried made his phone behave exactly like option 2 on pc

    in the meantime I will just leave my daily driver as an "unsupported" lumia so it doesnt get a battery killer cumulative or something broken
    You can easily test that by adding a keyboard/speech or language pack which requires download.
    RumoredNow likes this.
    08-17-2016 07:18 AM
  10. Joe920's Avatar
    So far so good on this build (Lumia 950XL DS). Notification sync which went quiet on the previous build is alive again. Still slow, but alive. Let's see how long it lasts.

    Sent from mTalk, a great Tapatalk alternative
    08-17-2016 10:12 AM
  11. mtf1380's Avatar
    I was hoping that Groove Music on my 950XL would start to work on this build, but no luck; Groove acts as though all is well (shows all my songs, timer reacts when I hit play, pauses then pause is hit); just...NO SOUND! Neither on phone speakers, or BT headset?
    08-17-2016 10:56 AM
  12. Maurizio Troso's Avatar
    I was hoping that Groove Music on my 950XL would start to work on this build, but no luck; Groove acts as though all is well (shows all my songs, timer reacts when I hit play, pauses then pause is hit); just...NO SOUND! Neither on phone speakers, or BT headset?
    A boring suggestion, as an old pc tech repairer as I am: saving all your music on a pc, deleting it on sd then moving back again on it and restarting Groove for scanning new entries?
    08-17-2016 11:09 AM
  13. magicdesign's Avatar
    I was hoping that Groove Music on my 950XL would start to work on this build, but no luck; Groove acts as though all is well (shows all my songs, timer reacts when I hit play, pauses then pause is hit); just...NO SOUND! Neither on phone speakers, or BT headset?
    Got the volume up? (sorry, I assume you have, but some people...)
    08-17-2016 11:29 AM
  14. mtf1380's Avatar
    A boring suggestion, as an old pc tech repairer as I am: saving all your music on a pc, deleting it on sd then moving back again on it and restarting Groove for scanning new entries?
    It's worth a try:) After last nights update and a restart, my phone did say it had an error reading the SD card, and needed to do a scan to repair, which I suspect was successful. I may do your recommendation tonight.
    08-17-2016 11:48 AM
  15. Joe920's Avatar
    I was hoping that Groove Music on my 950XL would start to work on this build, but no luck; Groove acts as though all is well (shows all my songs, timer reacts when I hit play, pauses then pause is hit); just...NO SOUND! Neither on phone speakers, or BT headset?
    And another thing to try: plug in a wired headset, and unplug it. Once my 950XL got stuck in some mode where the phone through a headset was attached when there wasn't. Result: exactly the symptoms you mention.
    08-17-2016 11:52 AM
  16. mtf1380's Avatar
    Got the volume up? (sorry, I assume you have, but some people...)
    haha:) yes, volume is up (I specifically check); in fact I've actually been using a different Music Player, and it plays as it should.
    08-17-2016 11:53 AM
  17. mtf1380's Avatar
    And another thing to try: plug in a wired headset, and unplug it. Once my 950XL got stuck in some mode where the phone through a headset was attached when there wasn't. Result: exactly the symptoms you mention.
    Thanks Joe, (excellent suggestion) just went downstairs to were my Wired Headset is, and tried your suggestion; but, unfortunately..it was a no go:( Thanks again!
    08-17-2016 12:14 PM
  18. mtf1380's Avatar
    I have about 3 Music players installed on my phone, could it be possible that one of them is interfering with Groove? would be a recent phenomenon...started about three/four days ago; was just cutting out before that. As a matter of fact, it seemed to be cutting out because of a motion, or proximity sensor?
    08-17-2016 12:23 PM
  19. MDK22's Avatar
    FWIW: There's a SETTING for PHONE, where if you toggle it on, it reads prox sensor (not detected) & turns ON speakerphone automatically ...
    getting near the phone, triggers prox sensor & turns OFF speakerphone.
    May have absolutely NOTHING to do w this, or ...
    RumoredNow likes this.
    08-17-2016 12:51 PM
  20. mtf1380's Avatar
    FWIW: There's a SETTING for PHONE, where if you toggle it on, it reads prox sensor (not detected) & turns ON speakerphone automatically ...
    getting near the phone, triggers prox sensor & turns OFF speakerphone.
    May have absolutely NOTHING to do w this, or ...
    MDK, no luck...thanks anyway.
    08-17-2016 01:28 PM
  21. EspHack's Avatar
    So you're saying the phone completely ignores "Active hours" and reboots whenever it wants? That's bad. Hope you raised this in the feedback hub.
    no, it rebooted at the times it is allowed to do so, the problem is this update system leaves you no other option, it would be cool as a feature to automate things if you want that, but being mandated into rebooting sooner or later is just unacceptable, people have emergencies, anyone with a phone expects it to be ready to work at any given time
    08-17-2016 01:35 PM
  22. RumoredNow's Avatar
    The "active hours" are constrained, to 12 hours...
    My device allows up to 18 hours...

    wp_ss_20160817_0001.jpg



    no, it rebooted at the times it is allowed to do so, the problem is this update system leaves you no other option...
    If you know you have a restart coming you can schedule when it happens. I know that doesn't anticipate an emergency, but scheduling for a certain time is an option...

    wp_ss_20160817_0002.jpg
    08-17-2016 02:44 PM
  23. EspHack's Avatar
    so?
    08-17-2016 02:44 PM
  24. RumoredNow's Avatar
    so?
    Is that question for me?

    If yes... You said there is no option and I pointed one out. Again, it doesn't anticipate an emergency and I stipulated that.

    However, stating that you have "no other option" is a bit of a fallacy. I felt the record could use an annotation. Not every reader knows these options exist and my post was for the benefit of those who might not be aware they can schedule their restarts.
    Player Piano and mtf1380 like this.
    08-17-2016 02:49 PM
  25. Kerry2112's Avatar
    I see 14905 is out for Fast ring insiders. I've moved off the fast lane for a while (anticipating buggy builds) but I'll keep an eye on forum feedback to see when to jump back in.
    RumoredNow and mtf1380 like this.
    08-17-2016 02:50 PM
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