1. WPCentral Question's Avatar
    I used windows recovery tool 2.1.1 for downgrading to wp 8.1 after downloading package of 1.75 gb , in the next step it failed always and shows "operation ended with failure". I tried 8 to 9 times. Please suggest me what to do?
    06-07-2015 02:19 AM
  2. Ashwani Kushwaha's Avatar
    finally problem is solved. switched to lumia recovery tool. Thanks for ur support.
  3. Harrie-S's Avatar
    These kind of problems are always difficult to pinpoint.
    Did you get a failure code or only the message.
    You tried several times but did you download the 1.75 gb again?
    Did you try to uninstall the tool and the download package and install it again.
    Could it be a setting in your anti virus program.
    Do you have another PC were you can try it.

    For more assistance please register and reply on this post.
    gpobernardo likes this.
    06-07-2015 04:33 AM
  4. AmGaD-SaLaH's Avatar
    Had that problem with Lumia 640 XL.. Changing USB port made it work for me
    06-07-2015 05:00 AM
  5. Ashwani Kushwaha's Avatar
    Yes I tried every thing. In other PC also.
    Reinstalling recovery tool.
    In one PC it asked to downloaded 1.75 gb every time when it failed. In other PC, I downloaded one time and when it failed I need to just reinstall. No need to download 1.75 gb again.
    No failure code. only it shows "operation ended with failure".
    I also disable the anti virus.
    Please help.
    06-07-2015 05:01 AM
  6. Ashwani Kushwaha's Avatar
    I tried after changing the USB but it didn't work for me.
    By the way thanks.
    06-07-2015 05:23 AM
  7. AmGaD-SaLaH's Avatar
    Look .. The download files in
    (C/ProgramData/Microsoft/Packages/Products/)
    Take a copy of that to somewhere safe .
    Make sure you don't have pin or the new reset function is on .. Also close storage encryption
    And try again and tell us what u got
    06-07-2015 07:39 AM
  8. Ashwani Kushwaha's Avatar
    finally problem is solved. switched to lumia recovery tool. Thanks for ur support.
    Last edited by Ashwani Kushwaha; 06-07-2015 at 12:18 PM.
    gpobernardo likes this.
    06-07-2015 09:23 AM
  9. Owais Ahmed Iraqui's Avatar
    im sorry but i didnt get what u meant by somewhere safe?
    and where are the storage encryption and new reset function... in the phone or desktop?
    and could u giv step-by step what to do for this problem?
    06-20-2015 09:46 AM
  10. cijumiju's Avatar
    You are stupid or what?
    Maybe you have only need to type something if so, please don't.

    Don't waste our time
    08-30-2015 12:38 PM
  11. Shirkaster's Avatar
    Sorry, where can i find that tool?
    Thank you.
    10-16-2015 12:18 PM
  12. Harrie-S's Avatar
    Sorry, where can i find that tool?
    Thank you.
    See below link.
    http://forums.windowscentral.com/e?l...token=ObiFHqGY

    Good luck
    10-16-2015 12:29 PM
  13. xyjprc's Avatar
    Same issue for me. Been trying all different approaches including the Nokia suite with no luck; finally connected phone using the original USB cable to a *USB hub* and then to the computer, and it finally worked! Guess it might be a problem of USB driver or USB3 issue.

    Solution: try using a USB hub.
    02-02-2016 09:53 PM

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